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Beauty Rooms at The Palace Hotel Buxton

Palace Hotel Palace Road | The Palace Hotel, Buxton SK17 6AG, England
+44 1298 24859
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Review Highlights
Groupon Spa Deal

Visited the spa yesterday, bought the deal for me and my sister to have a 'pamper day' together... read more

Reviewed yesterday
PoppyDizzle
,
Chapel-en-le-Frith, United Kingdom
via mobile
Groupon Spa Day

Originally booked for the end of June but I broke my foot so contacted them to see if we could move... read more

Reviewed 2 days ago
CharlFau
via mobile
Read all 54 reviews
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Overview
  • Excellent11%
  • Very good14%
  • Average24%
  • Poor27%
  • Terrible24%
Travellers talk about
“afternoon tea” (10 reviews)
“scones” (5 reviews)
LOCATION
Palace Hotel Palace Road | The Palace Hotel, Buxton SK17 6AG, England
CONTACT
Website
+44 1298 24859
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Reviews (54)
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1 - 10 of 54 reviews

Reviewed yesterday via mobile

Visited the spa yesterday, bought the deal for me and my sister to have a 'pamper day' together. Disappointed with the majority of the day. So few staff at the health and leisure part - had to rent a lock for the lockers in the...More

Thank PoppyDizzle
Reviewed 2 days ago via mobile

Originally booked for the end of June but I broke my foot so contacted them to see if we could move it to a later date - they said we could. Trying to reschedule was a nightmare. They never answered the phone so had to...More

Thank CharlFau
Reviewed 3 weeks ago via mobile

Ok we had booked though groupon great deal by the way two 30 minute treatments we both went for the same back treatment and a facial. Firstly the young girl said as we arrived early I may add that there had been a mix up...More

Thank Adele P
Reviewed 23 June 2017

Very disappointed with the overall experience, the good points were the food was acceptable and the room was clean. The downside was the position of the room, continuous noise from a generator outside, so pleased the weather had cooled down, as sleeping with that noise...More

Thank DebGeo2013
Reviewed 16 June 2017 via mobile

After we booked a spa day we arrived early and got told that they had double booked us so we could only have one (instead of the two paid for) spa treatments. Instead they rearranged for us to come another day 6 weeks later, because...More

Thank lauralouball
Reviewed 3 June 2017 via mobile

My daughter and I visited yesterday after buying a spa deal from groupon. After seeing the reviews I was worried about going but we had a lovely day. The staff were all really friendly and helpful. The pool area is a little tired and I...More

1  Thank Jane t
Reviewed 23 May 2017 via mobile

Stayed here for 2nights room standard could do with decorating wardrobe old needs attention the room was clean cooked breakfast okay cold plates first morning which made the breakfast not very hot also no cut fresh fruit there was cereals and tinned peachs and yogurt...More

Thank Gypoo
Reviewed 24 April 2017

This Hotel is a 5 * in my eyes. rooms clean, staff very pleasant food excellent . I was very apprehensive on booking with Britannia again after my last very bad experience. Plus this time I booked over the internet and it was a standard...More

1  Thank Krysia F
Reviewed 23 April 2017

We had booked the two treatment spa day and sparkling cream tea with Groupon. When we arrived the hotel looked very dated and smelt like an old peoples' home, there was no staff on at the health and beauty part of the hotel and a...More

Thank cnh21
Reviewed 18 April 2017

We had a rubbish experience here. We were provided with a room without any windows (basically a cupboard). Everywhere was dirty. Asked to change rooms and they had none available. The manager told us we could get a refund they told us to contact them...More

2  Thank tobymarsden1988
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Questions & Answers
sasmum
13 October 2016|
AnswerShow all 3 answers
Response from Emma B | Reviewed this property |
I thought that it was clean and the service was great
0
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