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Review Highlights
Always a pleasant trip!

I often use this taxi, provided with excellent customer service, prompt with arrivals and you can... read more

Reviewed 2 July 2018
Bea M
Friendly service

We used hay bus a few times whilst on a hen weekend would highly recommend this taxi service so... read more

Reviewed 6 June 2018
shanie p
Shrewsbury, United Kingdom
via mobile
Read all 15 reviews
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Traveller Overview
  • Excellent94%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible6%
Travellers talk about
“taxi service”(5 reviews)
“louise”(6 reviews)
“driver”(3 reviews)
Minibus and Taxi service based in Hay on Wye. 16 seat wheelchair accessible minibus, 9 seat wheelchair accessible taxi.
8A Broad Street, Hay-on-Wye HR3 5DB, Wales
+44 7974 106656
Reviews (15)
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1 - 10 of 15 reviews
Reviewed 2 July 2018

I often use this taxi, provided with excellent customer service, prompt with arrivals and you can guarantee a cheerful trip! Wouldn't chose anyone else! Highly recommend!

Thank Bea M
Reviewed 19 June 2018

Have now contacted this taxi company 4 times to request a quote for a lift from a wedding reception. (Emailed, texted and called twice). Owner has taken my details several times but STILL has not contacted me with a quote. Would definitely not rely on...More

Thank KittyRB
Louise W, Owner at Hay Bus Hay Taxi, responded to this reviewResponded 1 July 2018

Hello Katrina, I have sent you a message this morning. I do apologise. We are a very small business, I am only just now in the position to appoint a full time member of staff who is in the process of gaining all the relevant...More

Reviewed 6 June 2018 via mobile

We used hay bus a few times whilst on a hen weekend would highly recommend this taxi service so friendly prompt and made each journey a pleasure Thank you

Thank shanie p
Reviewed 4 June 2018

Great service offered throughout and round Hay on Wye. Pleasant, friendly drivers, clean vehicles, excellent service.

Thank Graham B
Reviewed 3 April 2018

We booked Louise to take us from Glasbury to Cusop. She was very friendly, prompt, and it was easy to book her services. Her prices were very reasonable as well, so we didn't have to think twice before taking the journey.

Thank BeeperLondon
Reviewed 5 February 2018

Louise was incredibly warm, friendly and helpful. She was professional and efficient but you also felt you'd made a friend! We loved her!

1  Thank Adrian P
Louise N, Manager at Hay Bus Hay Taxi, responded to this reviewResponded 6 February 2018

Awwww! Thank you ☺️ I must say, it's a pleasure! I meet some lovely people, all whilst driving around the beautiful Welsh/English border. x

Reviewed 7 November 2017

Walking Offa's Dyke; you'll need a cab. We used Louise's Taxi Service three time and it was brilliant. Great service, "when can yo pick us up?", "where are you?", "Hay", "5 minues"! Wow. Other cabs didn't reply or did so hours later. Really friendly and...More

Thank ChrisandRobert
Reviewed 1 September 2017

Used this company to link up parts of Offa's Dyke Way walk, prompt and professional communication and taxis turned up on time. Chatty drivers, great service. Also my husband left his rucksack in the minibus on second day... a quick call and all was resolved...More

Thank Julie T
Management response:Responded 4 September 2017

Hello, I'm glad you had a lovely stay in and around Hay on Wye. We are truly lucky to live in such a beautiful area. Walkers are always a pleasure to transport. It's usually 'Little Johnny' who leaves his bag on the school bus, all...More

Reviewed 7 March 2017

We organised transport around Brecon for a stag do with "Hay Bus Hay Taxi" and were so impressed with the service we received. There were 16 of us so we used their 16 seat minibus. The bus is great and our driver was amazing. She...More

1  Thank Simon W
Management response:Responded 22 April 2017

Many thanks for such a lovely review! So happy that you had a great stay in Hay on Wye. Do come back to visit soon.

Reviewed 7 November 2016

Really helpful, great driver and best bit able to transport kayaks from end point to start point for very reasonable fee so no messing around with 2 cars and shuttling. Thank you

1  Thank carl_langley
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