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The Bannatyne Spa

Open Now: 6:30 am - 10:30 pm
Open today: 6:30 am - 10:30 pm
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Review Highlights
Perfect day

Me and my boyfriend came to this spa today (13/10/18) and I cannot fault one single thing. The lady... read more

Reviewed 4 days ago
beth280196
,
Cumbria, United Kingdom
via mobile
Spa Day- amazing

Recently visited the spa facility in Carlisle and had the most amazing experience. Staff members... read more

Reviewed 2 weeks ago
ellismurphy00
,
Dumfries and Galloway, United Kingdom
via mobile
Read all 98 reviews
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Traveller Overview
  • Excellent74%
  • Very good16%
  • Average3%
  • Poor3%
  • Terrible4%
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About
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Hours Today: 6:30 am - 10:30 pm
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Contact
50 Kingstown Road, Carlisle CA3 0AD, England
Website
+44 1228 406830
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Top Selling Tours & Activities in and around Carlisle
from USD 33.40
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from USD 33.40
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Reviews (98)
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1 - 10 of 98 reviews
Reviewed 4 days ago via mobile

Me and my boyfriend came to this spa today (13/10/18) and I cannot fault one single thing. The lady on the reception desk was lovely and directed us to the spa. The two therapists who completed our treatments were fantastic. So professional yet friendly and...More

Thank beth280196
Reviewed 2 weeks ago via mobile

Recently visited the spa facility in Carlisle and had the most amazing experience. Staff members were lovely especially the therapists doing the treatment. I felt completely comfortable which includes the removing of my clothes as they left the room. The therapists consulted with us in...More

Thank ellismurphy00
Reviewed 2 weeks ago via mobile

We started our day with treatments, I had a back neck & shoulder and a scalp massage. Katie my therapist was brilliant, really friendly and both massages were brilliant. Katie gave me recommendations at the end but was not pushy at all. We spent some...More

Thank Emily S
Reviewed 3 weeks ago via mobile

I have had several treatments here over the past year and I keep meaning to review them so I’ve finally got round to it! I have had nothing but excellent service and treatments at this Spa. The staff are extremely helpful, polite and efficient at...More

Thank Salfordmate
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded yesterday

Hi Salfordmate, Thank you for taking the time to review Bannatyne Spa. I am so delighted to hear that you have enjoyed all the treatments you have received from us over the past year. I will pass your complements onto the team. We look forward...More

Reviewed 6 September 2018 via mobile

I use the spa regularly and all the therapists are great. Feeling very relaxed after my treatments this evening. Thanks Katie! 😊More

Thank Karen N
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 weeks ago

Hi Karen, Thank you for taking the time to review Bannatyne Spa. I am delighted to hear you have enjoyed your treatments with us. I will pass your complements onto the team. We look forward to welcoming you back in the future. Kind Regards Darcy...More

Reviewed 31 August 2018

I booked in for a swedish back, neck and shoulder massage and for an evening of relaxation. The staff were lovely and Katie my spa therapist was very good. I used the changing rooms, relaxation rooms and pool, all of which were clean, calm and...More

Thank kaitann
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 September 2018

Hi Kaitann, Thank you for taking the time to review Bannatyne Spa. We are delighted you enjoyed your spa evening with us. I will pass your compliments onto Katie. We look forward to welcoming you back in the future. Kind Regards Darcy Laing

Reviewed 28 August 2018

I took my friend here for a spa day for her birthday last weekend. We were greeted by a very friendly woman on reception who very kindly gave us a tour of the place as we'd never been before. We started our day off in...More

Thank chloe s
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 September 2018

Hi Chloe, Thank you for taking the time to review Bannatyne Spa. We are delighted you enjoyed your spa day with us, I will pass your complements onto the team. We look forward to welcoming you back in the future. Kind Regards Darcy Laing

Reviewed 28 August 2018 via mobile

I booked a very last minute facial, but it was amazing, the therapist did an excellant job, I felt very pampered and relaxed. Thoroughly reccomend

Thank Daisiesmum
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 September 2018

Hi Daisiesmum, Thank you for taking the time to review Bannatyne Spa. We are delighted you enjoyed your Facial with us. I will pass your complements onto the therapist. We look forward to welcoming you back in the future. Kind Regards Darcy Laing

Reviewed 22 August 2018 via mobile

We visited yesterday for a spa day. This was a wowcher deal and included 4 treatments and lunch. On arrival we were given our spa bags (hire of these is extra but part refundable) and then a tour as it was our first visit. Pool,...More

Thank Stacelou14
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 24 August 2018

Good Morning Stacelou14, I am delighted to hear you enjoyed your day with us. I will pass your complements onto the team. We look forward to welcoming you back in the future. Kind Regards Darcy Laing

Reviewed 10 August 2018

Got wowcher special deal spa day, four treatments and afternoon tea. From moment we walked in staff were charming polite and professional. Not been before, were given a tour and explanation of where everything was. Booked our meal in advance. The treatments we were able...More

Thank tessCumbria
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Questions & Answers
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Belitacan
1 June 2016|
Answer
Response from rebecca p |
No, not a Hotel. Some Bannatyne Spas are attached to Bannatynes Hotel, but the Carlisle one is a spa and fitness centre/Gym.
0
Votes
Lauren2297
28 June 2015|
Answer
Response from rebecca p |
If you’ve booked a spa day you get to use the facilities all day.
0
Votes