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The Bannatyne Spa

50 Kingstown Road, Carlisle CA3 0AD, England
+44 1228 406830
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Review Highlights
Birthday treat

My friend got me this spa day as a birthday present. Included were 3 treatments- facial, back... read more

Reviewed 3 days ago
Jane Y
,
Workington, United Kingdom
via mobile
Spray tan

Great place, very clean and welcoming, easy online booking, the spa is open on an evening and a... read more

Reviewed 1 week ago
Backtoworknow
,
Carlisle, United Kingdom
Read all 58 reviews
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Overview
  • Excellent76%
  • Very good17%
  • Average0%
  • Poor1%
  • Terrible6%
Travellers talk about
“relaxation room” (13 reviews)
“water beds” (9 reviews)
“great massage” (6 reviews)
Closed Now
All hours
Hours Today: 6:30 am - 10:30 pm
LOCATION
50 Kingstown Road, Carlisle CA3 0AD, England
CONTACT
Website
+44 1228 406830
Write a ReviewReviews (58)
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All reviews
"relaxation room"
in 13 reviews
"water beds"
in 9 reviews
"great massage"
in 6 reviews
"steam rooms"
in 4 reviews
"neck and shoulder massage"
in 4 reviews
"spa staff"
in 2 reviews
"relaxing feel"
in 2 reviews
"relaxing spa day"
in 2 reviews
"questions were answered"
in 2 reviews
"health club"
in 2 reviews
"spray tan"
in 2 reviews
"staff were lovely"
in 2 reviews
"great value for money"
in 3 reviews
"afternoon tea"
in 2 reviews
"facial"
in 12 reviews
"jacuzzi"
in 9 reviews
"robe"
in 6 reviews
Filter

1 - 10 of 58 reviews

Reviewed 3 days ago via mobile

My friend got me this spa day as a birthday present. Included were 3 treatments- facial, back massage and scalp massage. All were fantastic. I used the gym first and the facilities are first rate. We hired towels and robes and got flip flops and...More

Thank Jane Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded yesterday

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 week ago

Great place, very clean and welcoming, easy online booking, the spa is open on an evening and a Sunday which is handy, parking right outside, I would definitely recommend. I got a spray tan from Darcy, she was lovely, very professional, made me feel comfortable...More

Thank Backtoworknow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM C, General Manager at The Bannatyne Spa, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

Booked two massages. Very easy to book great that you get a reminder email. Picked 10.30 but this was a bad time two spaces left in in Car park so not a lot of parking. All the reception and spa staff were very helpful and...More

Thank madmum2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM C, General Manager at The Bannatyne Spa, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 4 weeks ago via mobile

Had a head neck and shoulder massage and a facial, and both my friends just had the massage. Was an all round lovely day, the ladies doing our massages were brilliant and the relaxation room was perfect. The pool/sauna/steam room/jacuzzi you share with members but...More

Thank sophiecogger_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 weeks ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Had a fantastic facial and massage. Great value for money with special offers available. Feel so relaxed. Thanks so much Bronwyn.More

Thank Karen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 4 weeks ago

Dear Karen, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. . At Bannatyne Spa we constantly strive to to improve our service provision and as such we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Just been for my second visit, and it was just as amazing as the first time. Amazing value for money, and amazing staff (Lauren, Jade and Jen). Cannot wait to come back!More

Thank Lauren D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM C, General Manager at The Bannatyne Spa, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 January 2018 via mobile

Just arrived home after a Spa day with my husband, pool,jacuzzi, steam and sauna room great and very relaxing, what makes this place stand out is the staff, they could not be more helpful towards you, but i do have to mention the 2 ladies...More

Thank Kellie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 16 January 2018

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 January 2018

Me & a friend got a brilliant deal for a Spa Day, 2 for £60 through a 3rd party site, it included a Swedish Back, Neck & Shoulder Massage and a Relaxing Scalp Massage. On arrival to the Spa, we were booked in by a...More

Thank Vix1107
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 16 January 2018

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 December 2017 via mobile

Very pleasant friendly atmosphere.Had a manicure which was done professionally.Felt like a pampering experienceMore

Thank Margaret T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 16 January 2018

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 December 2017 via mobile

Brilliant place, quick and very good result and staff are amazing deffo coming again lovely place to visit !!!More

Thank Kathryn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa C, Manager at The Bannatyne Spa, responded to this reviewResponded 16 January 2018

Dear Guest, Thank you for taking the time to review Bannatyne Spa Carlisle. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. At Bannatyne Spa we...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Belitacan
1 June 2016|
Answer
Response from rebecca p |
No, not a Hotel. Some Bannatyne Spas are attached to Bannatynes Hotel, but the Carlisle one is a spa and fitness centre/Gym.
0
Votes
Lauren2297
28 June 2015|
Answer
Response from rebecca p |
If you’ve booked a spa day you get to use the facilities all day.
0
Votes