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Bannatyne Health Club & Spa - Colchester, Kingsford Park

Layer Road | Kingsford Park, Colchester CO2 0HS, England
+44 1206 734301
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Review Highlights
Good facial but poor service

I booked an elemis facial online as had planned to use some spa finder vouchers that i had... read more

Reviewed yesterday
Kerry U
,
Colchester, United Kingdom
via mobile
Full body massage

This was a half price offer for a full body massage . It was so lovely and relaxing hour and... read more

Reviewed 2 days ago
claire s
,
Colchester, United Kingdom
Read all 621 reviews
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Overview
  • Excellent25%
  • Very good30%
  • Average19%
  • Poor13%
  • Terrible13%
Travellers talk about
Suggested Duration: More than 3 hours
LOCATION
Layer Road | Kingsford Park, Colchester CO2 0HS, England
CONTACT
Website
+44 1206 734301
Write a Review
Reviews (621)
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1 - 10 of 621 reviews

Reviewed yesterday via mobile

I booked an elemis facial online as had planned to use some spa finder vouchers that i had received. When I arrived I was told that I couldn't use them as they had to be authorised in advance ( the website states they take them)....More

Thank Kerry U
Reviewed 2 days ago

This was a half price offer for a full body massage . It was so lovely and relaxing hour and therapist was very good. Will book again

Thank claire s
Reviewed 1 week ago

My Mum had I recently enjoyed a spa day at Kingsford Park. We have been a number of times previously over recent years when it was Clarice House. There have obviously been some recent improvements to the general decor and we particularly enjoyed the relaxation...More

Thank rachcoom
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 6 days ago

Dear Guest Thank you for taking the time to review Bannatyne Spa, Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as...More

Reviewed 1 week ago

This is a great place for your fitness and also just to chill if you have had a stressful day at workMore

Thank pharoah48
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up...More

Reviewed 1 week ago

Fantastic customer service, receptionist was lovely - so so helpful, and although busy, kept very professional - didn't rush through the service, she was worth waiting for. My partner and I had a package which contained treatments for us both (back, neck and shoulder massage...More

Thank Louise C
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up...More

Reviewed 1 week ago via mobile

We had a fabulous day, the half hour facial was so relaxing and beneficial. The spa's facilities are very good, the food was lovely, my friend and I will definitely be going back.More

Thank tjdorney
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up...More

Reviewed 2 weeks ago

Had a spa day today. Treatments very good although I thought the lady doing my facial could have used a little more products. Good massage and manicure. Food was terrible. Very limited menu and not able to vary. Went for ploughmans but it was so...More

1  Thank mrscities
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 1 week ago

Dear Guest Thank you for taking the time to review Bannatyne Spa, Kingsford Park. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as...More

Reviewed 2 weeks ago

My husband and I had a fantastic day. The treatments were incredible, my facial was probably the best I've had and my husband said the same of his back massage! We had a lovely lunch in your restaurant before heading to the pool. Again a...More

Thank Michael C
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up...More

Reviewed 2 weeks ago

We had an amazing day full of laughter, the staff were excellent and the ambience superb. We loved the treatments, the lunch and the spa facilities. Thank you for making our day so special.More

Thank richardson1961
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up...More

Reviewed 2 weeks ago

My wife and I went today for an afternoon tea and use of the pool beforehand. The pool was lovely and the afternoon tea was outstanding. We have only ever had one better afternoon tea and that was at The Versace at Surfers Paradise in...More

Thank tony B
Carl P, General Manager at Bannatyne Health Club & Spa - Colchester, Kingsford Park, responded to this reviewResponded 2 weeks ago

Dear Guest, Thank you for taking the time to review Bannatyne Spa, Kingsford Park. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up...More

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Ask a question
Questions & Answers
mumsarebest
25 May 2017|
Answer Show all 2 answers
Response from Debbie H | Reviewed this property |
If booked with a third party voucher (groupon, buy a gift etc.) then £10, if booked direct with them £3 or take your own!
1
Vote
jane4ever23
30 April 2017|
Answer
Response from Carl P | Property representative |
Afternoon, our facility opens at 6:00am during the week and 7:00am on Weekends. The spa rooms open at 9:00am daily, however you may arrive earlier and make use of the health club facilities, if your package includes health... More
0
Votes