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Pirates and Princesses - CLOSED

Review Highlights
Not worth the money

Slightly pricey for the size of the place. Not the cleanest place I've been to either. Don't know... read more

Reviewed 5 September 2016
Yentl-Rose H
,
Weymouth, United Kingdom
via mobile
Should be closed down!

I went here with my 2 year old daughter, not having been there for several years when it was... read more

Reviewed 13 September 2016
Helene140583
via mobile
Read all 56 reviews
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Traveller Overview
  • Excellent23%
  • Very good1%
  • Average16%
  • Poor8%
  • Terrible52%
13 Sep 2016
“Should be closed down!”
4 Sep 2016
“Not worth the money ”
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2nd Floor 10 Dolphin Centre | Dolphin Shopping Centre, Poole BH15 1SR, England
Website
+44 1202 680485
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Reviews (56)
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1 - 10 of 56 reviews
Reviewed 13 September 2016 via mobile

I went here with my 2 year old daughter, not having been there for several years when it was Ollie's. Back then it was great! Now? They should be closed down! It is absolutely filthy and smelly in there. Staff doesn't seem to realize or...More

Date of experience: August 2016
Thank Helene140583
Michelle P, Manager at Pirates and Princesses, responded to this reviewResponded 16 September 2016

Pirates and Princesses had been closed down now for 2 months. So there is no way you could have been here on the date you have put so you must be thinking of somewhere else.

Reviewed 5 September 2016 via mobile

Slightly pricey for the size of the place. Not the cleanest place I've been to either. Don't know if this is a one off but there was no water in the toilets not ideal with young children wanting to eat their lunch here! Good for...More

Date of experience: August 2016
Thank Yentl-Rose H
Reviewed 11 April 2016

Just look at the photo of the windowsil! So dirty and the play equipment too. 3 staff on for a half term day, none supering the play equipment. Too busy eating and on their phones. No food available. No interest from staff. Reduced hours from...More

Date of experience: April 2016
3  Thank 1690Blue
Reviewed 21 March 2016 via mobile

To start it off the doors where staying open with the use of fire probs or chairs so if the fire alarm went off u will be stuffed. U walk In the smell of mould and then it's so dusty and when u sit at...More

Date of experience: March 2016
Thank Steph R
Reviewed 30 January 2016 via mobile

1 young member of staff trying to do everything from serving food to letting people in. Older children of between 7-10 in the baby and toddler zone not giving a thought to the babies in there. Throwing big bouncy balls all over the place and...More

Date of experience: January 2016
3  Thank Cassie J
Reviewed 28 January 2016 via mobile

This place is needs shutting down or new management. Its filthy there's mouldy food in the soft play. My 1 year old daughter picked up this mouldy food and brought it to me about to put it in her mouth. The manager looks like she...More

Date of experience: January 2016
4  Thank Adam J
Reviewed 28 January 2016 via mobile

This soft play area is not so soft.its dirty and grim. Stinks and the staff are not much better dirty clothes messy hair and stinking attitude. Sat swearing.. Since being took over this place has lost Its a game and I have to say its...More

Date of experience: January 2016
2  Thank poolegirl2
Reviewed 14 January 2016 via mobile

The staff here are friendly, food was half decent but it's a shambles. It needs a good clean and a revamp. Such a prime location, it could be a lot better. Shame

Date of experience: October 2015
Thank Queennmumma
Reviewed 19 December 2015 via mobile

Being in a relatively good location is pretty much all this place has going for it. The entrance is horrible, it feels like you are breaking into somewhere and the doors are heavy and a nightmare for little kids and pushchairs. There is rarely anyone...More

Date of experience: November 2015
5  Thank Kerry P
Reviewed 17 December 2015 via mobile

Put simply it's dark, poorly maintained and the staff are more interested in messing around than taking note of what is happening. Over priced admission and refreshments with the added feeling of unease at seeing children upset and pushing each around to get their turn...More

Date of experience: August 2015
1  Thank Claire H
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