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Review Highlights
Indifferent

Before visiting this venue we phoned to enquire about the charging policy that allows 65 years... read more

Reviewed 1 week ago
Tony B
,
Ipswich, United Kingdom
via mobile
Half term activities

From Granny’s point of view! The variety of equipment is good, activities at a variety of heights... read more

Reviewed 15 February 2018
Jkay2015
,
Woodbridge, United Kingdom
Read all 20 reviews
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Traveller Overview
  • Excellent15%
  • Very good25%
  • Average15%
  • Poor20%
  • Terrible25%
Travellers talk about
“role play”(2 reviews)
“half term”(2 reviews)
“great fun”(2 reviews)
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Contact
Bury Road | Anglia Retail Park, Ipswich IP1 5PX, England
Website
+44 1473 597778
Reviews (20)
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1 - 10 of 20 reviews
Reviewed 1 week ago via mobile

Before visiting this venue we phoned to enquire about the charging policy that allows 65 years + adults in for free but all other adults have to pay£1.99. The person who answered the phone stated “ I just work here, I dont know anything” I...More

Thank Tony B
Reviewed 11 March 2018 via mobile

Having read the reviews prior to my visit we visited with mixed feelings, however I can say we had a great time. Queues were not too long, costs were reasonable, no smell, not cold any warmer and you would have got hot running about. Two...More

1  Thank _blackberry213
Sophiya K, Manager at Billy Beez, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. Thank you for your feedback. Now that it is Summer time and the cold is no longer an issue at our facilities we hope you will return and we look forward to seeing you again soon. We also...More

Reviewed 15 February 2018

From Granny’s point of view! The variety of equipment is good, activities at a variety of heights, suitable for different abilities.but on the day I went it was very cold and being busy it was extremely noisy. Have you checked your noise levels yet? How...More

1  Thank Jkay2015
Sophiya K, Manager at Billy Beez, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. Thank you for your feedback. Now that it is Summer time and the cold is no longer an issue at our facilities we hope you will return and we look forward to seeing you again soon. We also...More

Reviewed 13 February 2018 via mobile

Well me my son, 3 of his friends and their mummy’s all planned a trip to Billy Beez in Ipswich. We had heard great things about the place and he was really excited to go as he loves his local indoor adventure play!! So after...More

2  Thank bettyboolr
Reviewed 9 February 2018 via mobile

The play area itself is good but so cold. The queue for the cafe was very very slow and the staff didn't seem to be interested. When bringing food out the female member of staff was getting annoyed as she couldn't get the right table...More

Thank CMac80
Reviewed 8 February 2018 via mobile

I'm giving a 4 purely because I think the website booking system needs to be looked into as 2 adults who do a lot of online booking had so much trouble with it. It just needs to be simple. Parents dont have time to fill...More

Thank sjayne89
Sophiya K, Manager at Billy Beez, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. Thank you for your feedback. Just to inform you we have a FREE spectators fee offer for this summer if you book online using the code FreeSpectator2018 you get 1 free spectator per 2 children. Thanks

Reviewed 2 February 2018 via mobile

Took our 2 grandsons they were so excited and absolutely loved it . All the different imaginary role play areas were brilliant and they enjoyed trying out all the different slides . Only downside was very cold where u sat and ate . Not a...More

Thank Vanessa F
Sophiya K, Manager at Billy Beez, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. Thank you for your feedback. Now that it is Summer time and the cold is no longer an issue at our facilities we hope you will return and we look forward to seeing you again soon. We also...More

Reviewed 20 January 2018

Having contacted Billy Beez after my daughter's party, both by email & Facebook, I have waited a full working week for a reply. As yet I have heard nothing other than my email will be forwarded to a customer service rep who will contact me......More

Thank DancingQueen71
Reviewed 17 January 2018 via mobile

We came here as a family for a birthday treat. Kids (and adults) loved the equipment. Lots of slides although they do hurt abit. Could spend hours here. BUT and I mean BUT it was frozen in there and that unfortunately let's the place down...More

1  Thank Sarahandpau
Sophiya K, Manager at Billy Beez, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. Thank you for your feedback. Now that it is Summer time and the cold is no longer an issue at our facilities we hope you will return and we look forward to seeing you again soon. Thanks

Reviewed 7 January 2018 via mobile

Such a shame. This place has great potential with it's brilliant play equipment. It's clean,Big and there's loads to do for children of all ages. However it is absolutely freezing with inadequate heating for the size of the venue which is situated in what's essentially...More

1  Thank Skg9
Sophiya K, Manager at Billy Beez, responded to this reviewResponded 1 week ago

Hi there, Thank you for your review. Thank you for your feedback. Now that it is Summer time and the cold is no longer an issue at our facilities we hope you will return and we look forward to seeing you again soon. Thanks

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