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Address: Bankgata 1, Tromso 9008, Norway
Phone Number:
+47 922 07 901
Website
Recommended length of visit: <1 hour

TripAdvisor Reviewer Highlights

Read all 435 reviews
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First timer to the aurora chase

I had a positive experience with Arctic guide serve day tours. Three things that I liked the most are: small group, a knowledgable tour guide, and flexible location. I would... read more

5 of 5 bubblesReviewed 3 days ago
Lisa K

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435 Reviews from our TripAdvisor Community

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Showing 325: English reviews
2 reviews
5 of 5 bubbles Reviewed 3 days ago NEW

I had a positive experience with Arctic guide serve day tours. Three things that I liked the most are: small group, a knowledgable tour guide, and flexible location. I would definitely recommend this company to my friends.

Helpful?
Thank Lisa K
prague
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 days ago NEW via mobile

We went on the 15th Feb. We originally had booked a base camp view of the northern lights but as the weather was not great in Tromso raining and cloudy, we decided to go on a chasing tour with the Arctic Guide Service. The staff in the office were very helpful and informative. When we arrived in the evening we... More 

Helpful?
Thank honeypotlane
Madrid, Spain
1 review
5 of 5 bubbles Reviewed 1 week ago NEW

We were lucky and enjoyed a lot. We could see northern lights in two of the four stops and it was very nice. The excursion was very well organized and the team was professional and very kind.

Helpful?
Thank 700carmen
Surrey
Level Contributor
35 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 25 helpful votes
2 of 5 bubbles Reviewed 1 week ago

I can accept the fact that there because there wasn't much to see during our six and a half hour coach ride wasn't the fault of the company, but our tour guide was a pain in the neck. He spent 30 minutes telling us how to use our cameras (surely we had all done that before we went to Norway??)... More 

Helpful?
Thank HolsAbroadFan
London, United Kingdom
Level Contributor
10 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 week ago

The office were really helpful when we booked. Was able to borrow a tripod (managed to get the last one available). Informative guide who also shared his pictures from the northern lights chase. Thoroughly enjoyed the expedition. The chocolate and biscuits were appropriate but I had brought my own sandwiches to keep me going on the trip.

Helpful?
Thank Drapers2014
2 reviews
5 of 5 bubbles Reviewed 1 week ago

We had the great opportunity to see amazing lights during our tour. We were very lucky and the guide took us to different and very scenic places. Also, he send us the pictures he took afterwards

Helpful?
Thank Audrey D
Buffalo, New York
Level Contributor
6 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 2 weeks ago via mobile

Breath taking experience. We had the perfect weather and the guide knew exactly where to go and for how long. All 3 stops were great locations and had beautiful backgrounds. The guide really knew how to work a camera and was more than willing to help get your settings correct on your own device. He tended to get a little... More 

Helpful?
Thank tayfirth
Arctic Guide Se... T, General Manager at Arctic Guide Service Day Tours, responded to this review

Thank you for the review. The weather has been so amazing lately. Happy to hear you had a good night with us :) More 

Level Contributor
28 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

We had a really nice time with Artic Guide Service and our two guides. They were really helpful with the camera setting and gave us plenty of information about Norway and the Northern Lights. They also brought us to a really nice place with no people around except our car.

Helpful?
Thank Debra K
Arctic Guide Se... T, Manager at Arctic Guide Service Day Tours, responded to this review

Hi Debra, thank you for your review. Our guides are very good photographers and very passionate about capturing the Northern Lights on camera. Happy to hear you had a good night! More 

Lisbon, Portugal
Level Contributor
62 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

we went on a full night tour to chase the best locations. After finding it for the first, second, third time, we continue to move around until the latest arrival time to have the most of the journey.

Helpful?
Thank rctomas
Arctic Guide Se... T, Manager at Arctic Guide Service Day Tours, responded to this review

It sure sounds like you had a great time chasing the lights with us. Our guides strive to find the best locations both for seeing the Northern Lights, but also the best backgrounds to take pictures. Thank you for this review. More 

Torpoint, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We had a very cloudy night, the view of the lights with the naked eye wasn't great but we were taken to several different places trying to find some clear sky. Nevertheless, the photos taken by Diego that evening are still spectacular. Thank you!

Helpful?
Thank cynthiabR9673ZD
Arctic Guide Se... T, General Manager at Arctic Guide Service Day Tours, responded to this review

We always do our best, and because of the weather it is often easier to see the Northern Lights through the lens. Glad you got good pictures to bring home, and thank you for your review :) More 

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?