Hard Rock Cafe Vienna
Hard Rock Cafe Vienna
4.5
9:30 AM - 12:00 PM
Monday
9:30 AM - 12:00 PM
Tuesday
9:30 AM - 12:00 PM
Wednesday
9:30 AM - 12:00 PM
Thursday
9:30 AM - 12:00 PM
Friday
9:30 AM - 12:00 PM
Saturday
9:00 AM - 12:00 AM
Sunday
9:00 AM - 12:00 AM
About
For more than 40 years, the Hard Rock Cafe has embodied the spirits of music and high-quality American cuisine. Combining elements of both the classical and the modern, the Hard Rock Café in Vienna features indoor seating for 142 guests, two upscale bars, and a spacious ground floor and outdoor terrace that can accommodate up 174 guests. Hard Rock Cafe Vienna also boasts a live entertainment space complete with acoustic sessions highlighting Vienna’s authentic local music scene.
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The area
Address
Neighbourhood: Inner City
In Vienna's best-known district, pedestrian boulevards Kärntner Strasse and Graben connect you with landmarks such as the Wiener Staatsoper (Vienna State Opera), Vienna’s iconic Stephansdom (St. Stephen’s Cathedral) and the vast compound of Hofburg, the Habsburgs’ former Imperial Palace. Peek down side streets such as Annagasse and Weihburggasse, and Graben’s Seilergasse and Habsburggasse, to get a feel for the centre. The Imperial Apartments and the refreshingly demystifying Sissi Museum are must-dos at Hofburg. Spacious squares such as Am Hof and Freyung often host beautiful seasonal and antiques markets.
How to get there
- Schwedenplatz • 3 min walk
- Stephansplatz • 6 min walk
Reach out directly
Best nearby
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Restaurants
4,628 within 5 kms
Attractions
1,036 within 10 kms
See what travellers are saying
- Jade9 contributionsGreat Hard Rock CafeWe came for some dinner on a Friday evening. The Cafe is is a good location at the end of the main street and close to the old centre of Vienna. The Cafe was busy with a great atmosphere and Staff were very welcoming and friendly. The food was great along with the beer and cocktails too. I would recommend!Hello "909jadek", thank you so much for your awesome feedback, especially according our team. Best regards HRC Vienna TeamWritten 19 October 2023This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited October 2023Travelled as a coupleWritten 18 October 2023
- Leon KLondon, United Kingdom434 contributionsAmazing service and experienceWe had a really fantastic evening which was made better by our waiter Miguel who was a fantastic host, really pleasant and funny and made our night that more special. This was a very popular place, the food was delicious and the portions were massive, the dessert size is always a sharer and the cocktails were great. The person who served us in the shop was really nice and pleasant to speak to and it was fantastic service all around. Places like this make you want to return when the experience hits all the notes. Thank you for a wonderful evening :)Visited November 2023Travelled as a coupleWritten 18 November 2023
- Jack SSwindon, United Kingdom82 contributionsFantastic Visit.Visited here on a day trip from the Xmas markets in Bratislava. As you would expect it was really busy, we had a drink at the bar whilst waiting for a table, it only took 15 minutes or so, we were a group of 7. We were shown upstairs, our server was Maria, think Maria was from Romania, she spoke excellent English. She was very informative and an absolute delight, polite and really positive, she also had a great sense of humour. Our drinks and food arrived in good time, the food was excellent, tasted great and was warm. We had a great visit that was made even better by Maria, definitely recommend you pop in here. Merry Christmas Maria!Visited December 2023Travelled with friendsWritten 3 December 2023
- Sébastien DSeine-et-Marne, France654 contributionsVery Good Service !We just had Lunch in the Hard Rock Cafe before our Boat Trip, 5mn walk from there. This is a tiny Hard Rock Cafe but the welcome was fantastic, very careful about Guests satisfaction, loved it ! Meals and prices are very average and similar to any Hard Rock Cafe and it was good enough for us. Again, the famous Cocktails and the offered Glasses were a Plus ! It is located is a nice streets where you can enjoy some shopping and it is very near by the So Vienna Hotel. Thanks to Fransesca, our Host of the Day !Visited December 2023Travelled with familyWritten 28 December 2023
- T. RileyBirmingham, United Kingdom71 contributionsGreat place!We’ve been to Vienna, many times, and didn’t realise they had a HRC. So pleased we found this one. Service was so good, we went twice. The first time, we were taken care of by Effye, who did a great job! The second time Peter was also excellent! The restaurant is charming, lovely atmosphere and great array of rock memorabilia. The food was great quality and reflected the high standards we’ve come to expect from HRC. Next time we’re in Vienna, we’ll be returning here as we felt so welcome. Would highly recommend!Hello "TerriR784", thank you so much for your awesome feedback, especially according our team. We are happy, that you had a great time at Hard Rock Cafe Vienna and we hope to see you back soon again. Best regards HRC Vienna TeamWritten 11 March 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited January 2024Travelled as a coupleWritten 27 January 2024
- G2903WQcarolsNorfolk, United Kingdom109 contributionsJust like any other Hard Rock, but on the smaller sideFairly small store and restaurant area compared to other countries we have visited. Food pretty good as usual, fast service. They managed to fit us in even though we arrived too early for our booking.Hello "G2903WQcarlos", thank you so much for your feedback. Best regards HRC Vienna TeamWritten 11 March 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited December 2023Travelled as a coupleWritten 6 March 2024
- T. RileyBirmingham, United Kingdom71 contributionsWe love this place!I have made several visits to this great place as we visit Vienna, from England so often. On this occasion I was accompanied by my adult daughter. This restaurant is totally different from the HRC in Orlando; which is most impressive and has the “wow” factor. However, I prefer HRC in Vienna as it still affords the fine level of service and food (that define HRC brand) but is somewhat warmer and more intimate: great memorabilia on display but not too much- giving one the opportunity to observe it with more care. I loved the Legendary burger and my daughter, her chicken and ribs: we simply had to share the impressive and tasty hot fudge dessert, but couldn’t manage to finish it. However, it’s the great team members that make this venue so great! On this occasion, we were taken care of by Anastasiia, who was attentive, engaging but didn’t impose at all. She ensured we had a great experience. The manager visited tables to check on guest satisfaction, this is great because it also supports the team. There is a good array of merchandise; we bought several items, on our previous visit and are very happy with it. I look forward to my next visit, when I visit with my husband- any time I’m in Vienna, this is a “must” for us. Although we enjoy high end fine dining, in terms of traditional Austrian food, this place serves quality food in a great atmosphere and we love it! Thanks to the team!Dear Terri! Thank you so much for your great review and amazing feedback. It is always a great motivation for us to see that guests feel so good with us. We will pass your kind word to the whole team! We are already looking forward to welcoming you again! Rocking regards, HRC ViennaWritten 30 April 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited April 2024Travelled with familyWritten 27 April 2024
- Armond VGlendale, California213 contributionsHard Rock Cafe ViennaHard Rock Cafe in Vienna is similar to other Hard Rock Cafes, great food and great service. It was our first night at Vienna and of course we had to go to Hard Rock to try the legendary burger and get the classic hat. Amazingly both the hostess and our server were from US, one had moved to continue her study and was working at Hard Rock to pay the bills the other had just decided to move. Needless to say the food and service was as good as any other real Hard Rock Cafe. I say real since there are others such as the one in Cancun which I do not consider it a real Hard Rock Cafe, more like want a be.Thank you for your fantastic review! We're thrilled to hear that you enjoyed our food and service and that our Vienna location lived up to the Hard Rock standard. It's great to know that our staff made a positive impression, and we're glad you had a memorable first night in Vienna. We appreciate your kind words and hope to welcome you back soon! Rocking regards, HRC ViennaWritten 18 August 2024This response is the subjective opinion of the management representative and not of Tripadvisor LLC.Visited July 2024Travelled as a coupleWritten 15 August 2024
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.
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4.5
708 reviews
Excellent
401
Very good
184
Average
77
Poor
27
Terrible
19
Mr. Piru
Vienna, Austria319 contributions
Jan 2020 • Family
I have been to many Hard Rock Cafes around the world but this one just pulled the plug on them outside of USA. We paid €83 after discount that we go for the following reason:
Initially when we sat down and began to order we had ONLY burgers in mind because the last time we tried burgers at Hard Rock was in Nashville TN, USA, and we were super impressed.
The waiter sort of baited us to order extras but I guess its there job albeit it should not be at such places. We ordered Norwegian Salmon, Thee Mini Burger sliders, Big Cheese Burger and a Double Decker burger with Nachos.
Nachos was sub par due to it low quality if cheese and sufficient spices.
Except for the Salmon, we did not eat any of the burgers. They had a very strong smell to them that lingered on like a bad taste. We sent them back after struggling with them.
The restaurant did offer to get us something else but we were short on time and on their own volition they offered a small discount. Hence we had a very expensive Salmon and Nachos for €83!
Initially when we sat down and began to order we had ONLY burgers in mind because the last time we tried burgers at Hard Rock was in Nashville TN, USA, and we were super impressed.
The waiter sort of baited us to order extras but I guess its there job albeit it should not be at such places. We ordered Norwegian Salmon, Thee Mini Burger sliders, Big Cheese Burger and a Double Decker burger with Nachos.
Nachos was sub par due to it low quality if cheese and sufficient spices.
Except for the Salmon, we did not eat any of the burgers. They had a very strong smell to them that lingered on like a bad taste. We sent them back after struggling with them.
The restaurant did offer to get us something else but we were short on time and on their own volition they offered a small discount. Hence we had a very expensive Salmon and Nachos for €83!
Written 9 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear nazirpri, thank you very much for visiting our restaurant and for taking the time to write a review about your dinner experience! We deeply regret that we could not meet your expectations with our range of dishes and apologize for the disappointment. Again, thank you very much for your valuable feedback which we highly appreciate. It would be our pleasure to get another chance from you to convince you of our service! Best regards Your Hard Rock Cafe Vienna Team
Written 10 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
TPage
London, UK400 contributions
Sept 2021 • Couples
We make a habit of visiting every Hard Rock Cafe that we see on our many trips abroad. So this one was no different in that respect.
Our server; Sara was very friendly and did a good job in looking after us. She was very attentive.
Unfortunately her colleagues in the kitchen let her down… which is ultimately the reason for this 2 star review. I ordered my steak medium rare… it was well done. My partner ordered his medium… it was also well done. It seems that it didn’t matter how you ordered your steak, the kitchen were only able to cook it well done. That’s fine if you’re only paying a couple of Euros for it… but it cost over 30 Euros each, so you kind of expect them to cook it correctly.
Our food was very dry due to the overcooking of the steaks qnd very grissly.
The asparagus was over cooked and soggy. The chips were fine. I have no comment to make about the beverage (you can’t really muck up a Diet Coke too much).
The scenery wasn’t up to much. The tables were cramped together, which was a shame because there’s an upstairs area which was closed. There’s hardly any typical hard rock artefacts on the walls. It’s almost as though they’ve given up on the place.
I’m still a fan of the Hard Rock Cafe, but this one needs to work harder to maintain a standard with the others across the world.
Our server; Sara was very friendly and did a good job in looking after us. She was very attentive.
Unfortunately her colleagues in the kitchen let her down… which is ultimately the reason for this 2 star review. I ordered my steak medium rare… it was well done. My partner ordered his medium… it was also well done. It seems that it didn’t matter how you ordered your steak, the kitchen were only able to cook it well done. That’s fine if you’re only paying a couple of Euros for it… but it cost over 30 Euros each, so you kind of expect them to cook it correctly.
Our food was very dry due to the overcooking of the steaks qnd very grissly.
The asparagus was over cooked and soggy. The chips were fine. I have no comment to make about the beverage (you can’t really muck up a Diet Coke too much).
The scenery wasn’t up to much. The tables were cramped together, which was a shame because there’s an upstairs area which was closed. There’s hardly any typical hard rock artefacts on the walls. It’s almost as though they’ve given up on the place.
I’m still a fan of the Hard Rock Cafe, but this one needs to work harder to maintain a standard with the others across the world.
Written 7 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Telpage2004,
Thank you for your recent review of Hard Rock Cafe Vienna. Your feedback is very valuable to us. Please be assured that we take your comments seriously and have already begun to use them to build a better experience for all of our guests.
Hard Rock strives to combine a casual dining environment, outstanding service and a fun atmosphere. I apologize that your visit fell short of our usual high standards and failed to meet your expectations.
Thank you again, and we hope to have the opportunity to welcome you back at the Hard Rock Cafe Vienna.
Best regards,
Written 15 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bogdan D
Bucharest, Romania33 contributions
Dec 2021 • Couples
Although they have the prices of exquiste restaurants in Wien, their services are subpar of Wien standards and of Hard Rock standards. The menu is reduced compared to other European cities, the drinks they offer are from automatic machines and you have no way to choose, the sauce that comes with burger is just plain ketchup and while the food is not terrible is not that great also. It lacks the taste from other European cities. So what can they improve? The service, the options, the taste.
Written 25 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Yulia
Sofia, Bulgaria11 contributions
Nov 2021 • Couples
I am a big fan of Hard Rock Cafe, but sadly out of all locations that I have visited, this is the least impressive one in terms of service, food, and atmosphere. We were quickly seated and given menus, but afterwards it became a rare occurrence for our waiter to come to our table. It probably took around half an hour to get both our drinks and food ordered. We had ordered burgers, fries, and coctails. Sadly, the food was not as tasty as I had imagined. In other locations, the burgers were had great patties and buns which were not soggy. Here, we received pretty mediocre burgers with a dry patty and sogged bun. My spouse also had asked for his burger to come without any salad, but his wish was not fulfilled. We were thinking of sending the burger back, but we would've probably waited 15 more minutes for the same burger, but with scraped off salad. Considering the price point, you can find better burgers in Vienna with better service and likely for cheaper.
Written 1 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Yulia! Thank you for taking the time to write a review for our Cafe. We are very sorry to hear that you had a bad experience. We apologize and hope that you will give us another chance to impress you in the future. Kind regards, HRC Vienna
Written 20 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sébastien D
Seine-et-Marne, France654 contributions
Dec 2023 • Family
We just had Lunch in the Hard Rock Cafe before our Boat Trip, 5mn walk from there.
This is a tiny Hard Rock Cafe but the welcome was fantastic, very careful about Guests satisfaction, loved it !
Meals and prices are very average and similar to any Hard Rock Cafe and it was good enough for us.
Again, the famous Cocktails and the offered Glasses were a Plus !
It is located is a nice streets where you can enjoy some shopping and it is very near by the So Vienna Hotel.
Thanks to Fransesca, our Host of the Day !
This is a tiny Hard Rock Cafe but the welcome was fantastic, very careful about Guests satisfaction, loved it !
Meals and prices are very average and similar to any Hard Rock Cafe and it was good enough for us.
Again, the famous Cocktails and the offered Glasses were a Plus !
It is located is a nice streets where you can enjoy some shopping and it is very near by the So Vienna Hotel.
Thanks to Fransesca, our Host of the Day !
Written 28 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
juliaaactr
Lille, France25 contributions
Jan 2020 • Solo
I had a very pleasant experience whilst staying several days in the splendid city of Vienna from the pleasant atmosphere, the excellent food in the restaurant and the location that can’t be better. I particularly appreciated the quality of service and would like to thank Mariana and Clarisse who are welcoming, helpful and extremely friendly. There is no doubt that they are always striving to provide an exceptional service ! Thank you for making this experience so special. I definitely recommend this unusual place and its excellent staff !
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear juliaaactr,thank you so much for this amazing feedback and the praise for the Hard Rock Cafe! We are very happy that you fully enjoyed your time with us and that our charming staff made your experience outstanding. We are looking forward to welcoming you again as our dear guest!
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Giacomo G
126 contributions
Feb 2022 • Friends
Located in the heart of the city centre near Stephanplatz. Typical hard rock american style with wide selection of food and drinks. Friendly service available in every language (my waiter was able to speak 8 languages). Paid 38 € for one long island iced tea, one mojito, one beer and one plate of fried potatoes.
Written 27 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Giacomo! Thank you for taking the time to write a review and share your experience. We hope to see you again soon! Rocking regards, HRC Vienna
Written 20 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T. Riley
Birmingham, UK71 contributions
Apr 2024 • Family
I have made several visits to this great place as we visit Vienna, from England so often. On this occasion I was accompanied by my adult daughter.
This restaurant is totally different from the HRC in Orlando; which is most impressive and has the “wow” factor. However, I prefer HRC in Vienna as it still affords the fine level of service and food (that define HRC brand) but is somewhat warmer and more intimate: great memorabilia on display but not too much- giving one the opportunity to observe it with more care.
I loved the Legendary burger and my daughter, her chicken and ribs: we simply had to share the impressive and tasty hot fudge dessert, but couldn’t manage to finish it. However, it’s the great team members that make this venue so great! On this occasion, we were taken care of by Anastasiia, who was attentive, engaging but didn’t impose at all. She ensured we had a great experience. The manager visited tables to check on guest satisfaction, this is great because it also supports the team.
There is a good array of merchandise; we bought several items, on our previous visit and are very happy with it.
I look forward to my next visit, when I visit with my husband- any time I’m in Vienna, this is a “must” for us. Although we enjoy high end fine dining, in terms of traditional Austrian food, this place serves quality food in a great atmosphere and we love it! Thanks to the team!
This restaurant is totally different from the HRC in Orlando; which is most impressive and has the “wow” factor. However, I prefer HRC in Vienna as it still affords the fine level of service and food (that define HRC brand) but is somewhat warmer and more intimate: great memorabilia on display but not too much- giving one the opportunity to observe it with more care.
I loved the Legendary burger and my daughter, her chicken and ribs: we simply had to share the impressive and tasty hot fudge dessert, but couldn’t manage to finish it. However, it’s the great team members that make this venue so great! On this occasion, we were taken care of by Anastasiia, who was attentive, engaging but didn’t impose at all. She ensured we had a great experience. The manager visited tables to check on guest satisfaction, this is great because it also supports the team.
There is a good array of merchandise; we bought several items, on our previous visit and are very happy with it.
I look forward to my next visit, when I visit with my husband- any time I’m in Vienna, this is a “must” for us. Although we enjoy high end fine dining, in terms of traditional Austrian food, this place serves quality food in a great atmosphere and we love it! Thanks to the team!
Written 27 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Terri!
Thank you so much for your great review and amazing feedback. It is always a great motivation for us to see that guests feel so good with us. We will pass your kind word to the whole team! We are already looking forward to welcoming you again! Rocking regards, HRC Vienna
Written 30 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Armond V
Glendale, CA213 contributions
July 2024 • Couples
Hard Rock Cafe in Vienna is similar to other Hard Rock Cafes, great food and great service. It was our first night at Vienna and of course we had to go to Hard Rock to try the legendary burger and get the classic hat. Amazingly both the hostess and our server were from US, one had moved to continue her study and was working at Hard Rock to pay the bills the other had just decided to move. Needless to say the food and service was as good as any other real Hard Rock Cafe. I say real since there are others such as the one in Cancun which I do not consider it a real Hard Rock Cafe, more like want a be.
Written 15 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your fantastic review! We're thrilled to hear that you enjoyed our food and service and that our Vienna location lived up to the Hard Rock standard. It's great to know that our staff made a positive impression, and we're glad you had a memorable first night in Vienna.
We appreciate your kind words and hope to welcome you back soon!
Rocking regards,
HRC Vienna
Written 19 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jade
9 contributions
Oct 2023 • Couples
We came for some dinner on a Friday evening. The Cafe is is a good location at the end of the main street and close to the old centre of Vienna.
The Cafe was busy with a great atmosphere and Staff were very welcoming and friendly. The food was great along with the beer and cocktails too.
I would recommend!
The Cafe was busy with a great atmosphere and Staff were very welcoming and friendly. The food was great along with the beer and cocktails too.
I would recommend!
Written 18 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello "909jadek",
thank you so much for your awesome feedback, especially according our team.
Best regards
HRC Vienna Team
Written 19 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Vendete anche le magliette o è solo un ristorante?
Written 6 March 2024
Vendete anche le magliette o è solo un ristorante?
Written 6 March 2024
Waar zit je het gezelligste? Op het terras of binnen?
Written 23 May 2021
O restaurante oferece pratos vegetarianos ?
Written 18 December 2019
Niccolo' Conti
Vienna, Austria
Yes of course we have a big choice of gluten free dishes.
Written 29 October 2018
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