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SMS Group - S Mifsud & Sons Day Tours

Island of Malta STJ1143, Malta
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Overview
  • Excellent19%
  • Very good13%
  • Average10%
  • Poor14%
  • Terrible44%
Travellers talk about
“craft centre” (3 reviews)
“gozo tour” (4 reviews)
LOCATION
Island of Malta STJ1143, Malta
CONTACT
Website
Ways to Experience SMS Group - S Mifsud & Sons Day Tours
from USD 68.70
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from USD 62.90
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from USD 30.30
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from USD 47.70
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Write a ReviewReviews (110)
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"craft centre"
in 3 reviews
"gozo tour"
in 4 reviews
"places visited"
in 2 reviews
"great guide"
in 2 reviews
"blue grotto"
in 2 reviews
"rabat"
in 7 reviews
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1 - 10 of 85 reviews

Reviewed 1 week ago

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2018 via mobile

I made the mistake of looking at the reviews before our organised trip to Gozo that we booked through jet 2, not lying I wished I hadn’t. I wasn’t in high hopes for the trip... then we were picked up on time in a well...More

1  Thank 492missa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 3 weeks ago

Good Morning 492missa, Thank you very much for your positive feedback. it was our pleasure to have you on our tours and we hope that next time that you would visit Malta you would go on one of our tours again. Many thanks Nathalie

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Reviewed 28 June 2018 via mobile

I Pre booked and paid for a pick up from Malta airport with this company , to be taken to our hotel in Sliema and I also booked for the return journey back to the airport. When we arrived there was no taxi waiting for...More

Thank Jayne1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 3 weeks ago

Good morning Jayne1122, From the outset we apologise for the inconvenience. Kindly send your booking reference together with any relevant details ( email address complaint was sent / telephone numbers you called) to enable us to investigate what happened on transport@sms.com.mt Best regards, Rose Sciriha

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Reviewed 28 June 2018 via mobile

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 3 July 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 June 2018 via mobile

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 3 July 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2018 via mobile

We paid £30 for an airport transfer from this company through Expedia, and it never turned up! It was 1 in the morning and we ended up having to pay a lot for a taxi from the airport instead. We waited around for an hour...More

Thank laurenpU2364PR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 12 June 2018

Dear Lauren, Whilst we apologise for the inconvenience - can you kindly send us your booking details on transport@sms.com.mt - please include any relevant details - booking reference /the telephone number you called. We will investigate what happened and revert back to you. Best regards,...More

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Reviewed 15 May 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 4 June 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 May 2018

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 4 June 2018

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 May 2018 via mobile

This is without doubt the worst excursion we have ever been on and was the low point of our Malta trip. It ticked every box of how NOT to run a tour. Staff were cold uncommunicative and indifferent. Spent two hours collecting other passengers, same...More

Thank Ian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 4 June 2018

Dear Dr Ian Broinowski, Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the...More

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Reviewed 7 May 2018 via mobile

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 9 May 2018

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