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SMS Group - S Mifsud & Sons Day Tours

Island of Malta STJ1143, Malta
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USD 69.48*
and up
Gozo Full-Day Excursion
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USD 29.95*
and up
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USD 47.92*
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Overview
  • Excellent20%
  • Very good13%
  • Average9%
  • Poor15%
  • Terrible43%
Travellers talk about
“craft centre” (3 reviews)
LOCATION
Island of Malta STJ1143, Malta
CONTACT
Website
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Reviews (91)
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1 - 10 of 75 reviews

Reviewed 2 weeks ago

The bus finally turned up 30 minutes late and things didn't improve. The driver was forever arguing with the tour guide and was even swearing at other drivers. One of our party was disabled and he tried to pull her on the bus which resulted...More

1  Thank pajoph57
Reviewed 2 weeks ago via mobile

My husband and I enjoyed 2 tours recently, Gozo one day and Malta highlights the following day. We were lucky enough to have Doris as our tour guide on both excursions and must express what a wonderful time we had on both tours. Doris was...More

1  Thank TroutyMac
Reviewed 4 weeks ago via mobile

Well... where do I begin??? In short AVOID THESE “TOURS” Firstly we ended up on this shambles of a tour after being blindsided by a rep who got our details off the Expedia hotel transfer booking we made when we booked our hotel. Barely after...More

2  Thank Charlie L
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 2 weeks ago

Dear Charlie L Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the best...More

Reviewed 4 weeks ago via mobile

The day started with our pickup being 30 mins late. A tour guide who was abrupt and gave no detail about anything we saw. No times given at stops lead to people not knowing when to be back. Not enough time at any stop. Passengers...More

1  Thank Claire W
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 2 weeks ago

Dear Claire W, Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the best...More

Reviewed 12 September 2017 via mobile

Due to unforeseen circumstances with wet weather which meant a later pick up time than advised, the first tour was very enjoyable. The second tour was half a day and also very enjoyable. Both guides were very knowledgeable and informative thus adding to the days...More

Thank Lesley R
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 2 weeks ago

Dear Lesley R, Thanks for your positive comments and it was our pleasure to have you on our tours. Many thanks again Nathalie Buhagiar

Reviewed 27 August 2017 via mobile

It was worst day on Malta. We went to see fireworks with two kids ( 7and 15 years old) in one the villages. Hop On-Hop Off picked up us at 19:45 and dropped in the village at 20:45. The main wireworks started at 11:05 and...More

4  Thank Sulkhan L
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 4 September 2017

Dear Sulkhan L, With regards to your comment kindly note that the fireworks usually starts at around 23.00 hours and they usually last for approximately an hour. it would be greatly appreciated if you can send me a private e mail to check exactly the...More

Reviewed 17 August 2017 via mobile

I had a very disappointing day tour it was my second time on this tour.It was my boyfriend's first visit to Malta.I felt Paul the tour guide was very uninformative the entire day .He was with SMS tours.I found him to be unhelpful racist and...More

4  Thank DMcCabe83
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 23 August 2017

Dear DMcCabe83, We have received an e mail from the guide Paul that he had answered you privately. We apologize on his behave if his behavior or his jokes offended you in any way. Many thanks Nathalie Buhagiar

Reviewed 31 July 2017

We booked through EBookers and the vouchers stated that a representative would be waiting for us in the arrivals lounge. After much hunting we realised that not rep was present and a rep from another company pointed us towards the SMS desk. The lady behind...More

2  Thank David B
Reviewed 21 July 2017

Having booked Malta last minute I had little time to research getting to Gozo independently. The Jet2 rep, through who we booked, was great so we booked this tour. Do not do it. The tour guide was very rude and was preparing to drive off...More

2  Thank EScattergood
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 27 July 2017

Dear EScattergood, Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the best available...More

Reviewed 24 June 2017

This company are lying extortionists who pray on the vulnerable to make money with ZERO consideration for ethics and decency. As a disabled wheelchair user I was sat in front of my rep, who is also basically a salesperson for this disgrace of a company,...More

Thank PhotoColin
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 3 July 2017

Good Morning PhotoColin, Please can you send me an e mail on nbuhagiar@sms.com.mt with name of rep and date of tour so we can investigate further. Many thanks Nathalie Buhagiar

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