Stockmann Department Store

Stockmann Department Store, Helsinki: Hours, Address, Stockmann Department Store Reviews: 4/5

Stockmann Department Store
4
Department Stores • Shopping Malls
10:00 AM - 8:00 PM
Monday
10:00 AM - 8:00 PM
Tuesday
10:00 AM - 8:00 PM
Wednesday
10:00 AM - 8:00 PM
Thursday
10:00 AM - 8:00 PM
Friday
10:00 AM - 8:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
12:00 PM - 6:00 PM
About
Founded in 1862, Stockmann is the largest department store in Scandinavia. Here you can find everything you need, for example delicious food, latest fashion, design and souvenirs. The flagship of the department store chain, located in the heart of Helsinki, offers more than 50,000 square meters of shopping space across ten floors. Stockmann is famous for its wide selection of products and excellent customer service. Besides the flagship store, you can feel the Stockmann spirit at five other Stockmann department stores in Finland: Tapiola, Itis and Jumbo in the metropolitan region, as well as in two other cities, Tampere and Turku.
Suggested duration
1-2 hours
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Tours and Tickets

The area
Address
Neighbourhood: Vironniemi
How to get there
  • Rautatientori • 4 min walk
  • Helsingin yliopisto • 6 min walk
Popular mentions

4.0
803 reviews
Excellent
295
Very good
336
Average
132
Poor
25
Terrible
15

Mikael F
Vantaa, Finland20,313 contributions
The major department store in Helsinki
Dec. 2020
Stockmann has a long history starting in 1858. The current iconic building was built in 1930. It is the largest department store in the Nordic countries and the fifth largest in Europe.

This time, we didn't go inside. We were just looking at the Christmas display from the street. It has become a Christmas tradition for us and many others too.
Written 15 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Mare-Li A
1 contribution
Disgusting customer service
Dec. 2020 • Solo
With the prices you would except good or even decent customer service. I arrived with a very heavy case at 9pm without realising they close at 9pm. Asked the information desk lady where is the smartpost automaat and she advised 5th floor. I also asked where the lifts are and she told me at the end of the hallway somewhere. So I walk all the way there and ask a security guard to point me to the lifts and he lets me know they are closed so I can’t go. So I take this ridiculously heavy and big box back past the information kiosk and mention to her that she could have told me!! After all she was cashing up so surely she knows it’s closed now. She was very rude and dismissive.

I recommend going to Solaris or Rimi or Selver or any other shop you can think of. What’s the point of pretending to be ‘posh and high end’ if the most rude and moronic staff work there. Beats me.

0/10 avoid.
Written 4 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Alex J
Melbourne, Australia2,208 contributions
Worth a visit, if you have time!
Sep. 2019
OK, it is a department store, but it is really worth a visit. A really massive place with a huge variety of goods, much of it of the highest quality. Staff are so friendly, they love to have a chat while you browse. And, you never know, you may find something really good on sale !! I was lucky, I found a wonderful jacket, at less than a third of the price of a similar jacket in Melbourne! A great way to spend an hour or two, if you have the time!
Written 21 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Curiosity546203
1 contribution
Easy to reach in the middle of Helsinki
Feb. 2020
The old most famous departments store of Finland has renewd its consept. Now consisting of several shop in shops with large variety of the most popular Finish artikles. Cosy atmosphere, nice restaurants one of the best grocery stores located in the basement level!
Written 20 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

brinsty2015
Greater Sydney, Australia162 contributions
The foodhall is a must see
Dec. 2019
Lovely department store, smart retailers with everything for sale at full price in the week before Christmas and the stores were jam packed suggesting a healthy economy. I spent most time trawling the foodhall which pretty much kept me fed for my four days in Helsinki.
Written 31 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

elvira_be
Brussels, Belgium3 contributions
Misleading
Jan. 2020
Used to be good, but have had 3 problems in a row now. Not what it used to be, unfortunately, was my favourite place to shop for a long time ( hence the 3x try ;)
Written 3 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

heikkih722
Helsinki, Finland1,261 contributions
Christmas at Stockmann
Dec. 2019
The interior of the Stockmann department store was rather Christmas-lit. Outside were the finer lights.
Written 18 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Rose H
Perth, Australia17 contributions
Beautiful Christmas window display.
Dec. 2019
This shop has about 7-8 levels and is well laid out. The street window Christmas display is captivating and if it hadn't been snowing I'd have stayed much longer to watch it. We went to the lowest level first (take the steps through the electrical department as the lift does not go all the way down) as there are free lockers down there to leave your jackets and backpack, so that you can enjoy the shopping experience that this department store offers, and so you don't cook while wandering around. Like the rest of Scandinavia, it is overheated inside. Then catch the lift to the top and work your way down. Everything is laid out really well, and it is very relaxing just wandering around. We did have trouble trying to find someone to help us when we'd finished browsing and actually wanted to buy something that was in a locked cabinet. But when we did, they were pleasant and very helpful.
Written 6 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Naas14
59 contributions
Very pleasant surprise
Nov. 2019 • Friends
The staff are extremely helpful and super friendly across all departments. The availability of products is great and for someone coming from outside the EU the prices of certain products are truly a bargain.
Written 16 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Clayton
Los Gatos, CA71 contributions
All-time Favorite
Oct. 2019 • Solo
Stockmann’s to me makes Nordstrom’s look like a Target and the grocery store with it’s absolutely incredible amazing culinary choices? To me it makes Whole Foods look like a 7-11. The multi-lingual incredibly super friendly and professional staff take customer service to a whole new level. A must stop whenever I come to either the flagship store in Helsinki or the smaller version in gorgeous Turku, Finland.
Written 28 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Stockmann Department Store

Stockmann Department Store is open:
  • Sun - Sun 12:00 pm - 6:00 pm
  • Mon - Fri 10:00 am - 8:00 pm
  • Sat - Sat 10:00 am - 6:00 pm


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