Firstly let me point out that we are a non profit making organisation so I am definitely not in it for the money. I do it because of my love of horses. You were told at the beginning of the ride that if the guides felt your husband was not competent he would not be allowed to gallop. He had only ridden twice before you told us. I explained that we were strict about it for safety reasons and you agreed. You were not able to keep a distance behind the lead horse but as you showed some experience you were allowed to gallop. Your husband could not control his horse properly in walk so my guides were quite right to not allow him to gallop. This is for your safety, the guides safety and the safety of the horses. When you came back I asked you if you had enjoyed your ride and you said that you had. As for insurance, yes you sign a waiver. However you are still insured during your ride. I am sorry if your husband was not happy but we always have and always will put safety first. Edit Delete

I am sorry you didn't enjoy your experience with us. I spoke with both of you and explained that if the lead rider felt you were not competent she would not let you gallop. You agreed. You were definitely not competent. It would have been totally irresponsible to allow you to gallop when you actually couldn't control your horse properly in a walk. We do everything we can to ensure your safety, the safety of our guides and the safety of our horses. Unfortunately we have a very different idea of highly experienced. Your wife was asked several times to keep a distance from the horse in front but was unable to do so. We spend all winter working with our horses for people to enjoy in the summer. It's 365 days for us. We are a non profit making organisation and every cent is put back into feeding the horses. So I am sorry but it's shame on you.

Thank you for your lovely comments. We love having you.

Thanks for the great review. We enjoyed your company too

Thank you both for your super review. We enjoyed your company too. See you again!

Thank you for your great review. We are happy that you had such a good time and also enjoyed our recommendation for a really good taverna.

Normally I thank people for their review. However on this occasion I don't thank you. For someone who has over 20 years experience your comments are unjustified. Firstly our horses are not thin. Some are ex race horses who are now older and due to the pandemic were not excercised as normal during the winter and are not as muscled as they would usually be. The angle of your photo would make the fattest horse look out of proportion. Secondly, all horses and ponies are groomed properly before each ride and are washed down afterwards. Thirdly, if Emmy was lame, why did you ride her? I would expect a person of your experience to query this with the owner. As it happens she is not lame, just a little stiff sometimes, as older horses can be. Exercise helps this. This was explained to you. Fourthly, if you were nearly kicked you were not keeping your distance. Again as an experienced rider you should be able to do this. Unfortunately, sometimes tourists do not listen to the instructions given by the guides (who are all in their mid 20's by the way). Your boyfriend was one of these and by stopping and going out of order and alongside other horses and ponies caused the problem of kicking. Finally, at no point did you mention any of your comments to myself where explanations could be made.

Thank you for your lovely review. We enjoyed your company and hope to see you again soon

I am very sorry but I think your email may have gone to my spam folder. However you can email again and I will look out for it. Or you can give us a call on 0030 6948 809142 about a week before.