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“douro valley”(2 reviews)
“wine tour”(2 reviews)
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All reviews lisbon sightseeing douro valley wine tour hop on hop passengers information portugal castle belem
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1 - 10 of 30 reviews
Reviewed 4 weeks ago

We paid 25 € each for a 48 hour ticket on the Gray Line Hop On/Hop Off bus with a choice of three different routes - the Castle route (green), the Belem route (red) and the Oriente route (blue). We were told that buses traveled...More

Date of experience: November 2018
Thank windfair
Reviewed 7 November 2018

Unless you have a Limo w/ a huge sunroof, there is no more comfortable way to explore beautiful Lisbon than on a sightseeing Bus, specially if you only have 2 nights to spare. Weather permitting, you'll have the breeze on your face/hair and enjoy the...More

Date of experience: October 2018
Thank Daniel G
Tânia A, Gerente de relações com clientes at Gray Line Portugal, responded to this reviewResponded 7 November 2018

Dear Daniel G, Thanks for giving us a perfect rating! I’m sure that the entire Cityrama team enjoyed attending to your needs as much as you've enjoyed your experience with us. Take care!

Reviewed 24 October 2018

The bus we were in for the Belem tour was so full we had to stand for the first part of the tour, after that we got a seat but the audio system worked so poorly it was unusable. For the Orient tour in the...More

Date of experience: October 2018
1  Thank Elwing
Tânia A, Gerente de relações com clientes at Gray Line Portugal, responded to this reviewResponded 26 October 2018

Dear Elwing, Thank you for your review. We try very hard to provide a special experience for those who visit us, so we are sorry to see that our service was bellow your expectations. In order to better understand what happened, please send a formal...More

Reviewed 19 September 2018 via mobile

We were sold this by our concierge as the best way to see the city and we couldn't be happier. We started with Belem taking the red line and then shifted to the castle line. This was the best way to see the city. The...More

Date of experience: September 2018
Thank ramchabi
Tânia A, Public Relations Manager at Gray Line Portugal, responded to this reviewResponded 26 September 2018

Dear ramchabi, Thank you for your feedback! We are very glad to know that you have enjoyed our GREEN and RED line! We hope to see you again and offer you another unforgettable memory in Lisbon! #CityramaGrayLinePortugal, Find a reason to go! Kind regards,

Reviewed 26 August 2018 via mobile

We purchased three day passes on the Lisbon Sightseeing Gray Line Portugal bus. The first day we did the red line and took the boat tour. Loved going under the bridge and watching sea life swim by. The second day we did the blue line...More

Date of experience: August 2018
Thank Rita F
Tânia A, Gerente de relações com clientes at Gray Line Portugal, responded to this reviewResponded 27 August 2018

Dear Rita F, Thank you for your feedback! We are very glad to know that you have enjoyed our city by bus and boat! We hope to see you again and offer you another unforgettable memory in our country! #CityramaGrayLinePortugal, Find a reason to go!...More

Reviewed 18 August 2018 via mobile

We went on three out of four available bus lines and the areas and stops were of high interest. The sound system on most of the buses was very bad: in several seats it didn't work at all. Since the buses were crowded, we could...More

Date of experience: August 2018
Thank HannaBragberg
Tânia A, Gerente de relações com clientes at Gray Line Portugal, responded to this reviewResponded 24 August 2018

Dear HannaBragberg, Thank you for your comment! We are very glad that you've found the areas of the tours of high interest. Regarding the audios, we must report the situation to our staff with the indication of the bus/ and line. Can you be so...More

Reviewed 29 July 2018 via mobile

There are 4 different lines with over 10 stops. Some of the lines had the same stops which was a little annoying. The buses had electronic interactive controls to select language and volume which worked nicely and they gave us a great deal of information....More

Date of experience: July 2018
Thank izzags
Reviewed 10 July 2018 via mobile

We have always used City Sightseeing. However, as Gray Line had a combo which included the aquarium, we went with Gray Line this time. Never again!! We got stuck at a green line bus stop waiting for over an hour. Three buses passed and refused...More

Date of experience: July 2018
Thank AudiA5
Reviewed 2 July 2018 via mobile

Had a very short time in Lisbon so thought we would do a city tour with Gray line. The buses only came every hour so there was a lot of waiting time. There was also no commentary working at the back of the bus so...More

Date of experience: July 2018
Thank jacij5
Reviewed 13 June 2018

There are a few hop on hop off bus companies operating in Lisbon. A yellow and two red. There are 2 almost identical red busses which are giving tourist a headache so I will try to explain. - Hop on Hop off Lisbon Sightseeing -...More

Date of experience: June 2018
Thank Niels-Fernanda
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