We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Waterloo Tourisme

Closed Now: 10:00 am - 5:00 pm
Open today: 10:00 am - 5:00 pm
Review Highlights
Great Help

We only dropped in to get tickets and some advice on places to visit but the lady was most helpful... read more

Reviewed 14 October 2018
Pete B
,
Hertfordshire, United Kingdom
Extremely helpsome - also in english

When my family settled down in wonderful Waterloo, the Tourist Office did not only help with advise... read more

Reviewed 2 October 2018
Niels J
,
Waterloo, Belgium
Read all 86 reviews
22
All photos (22)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent63%
  • Very good31%
  • Average6%
  • Poor0%
  • Terrible0%
Travellers talk about
About
Closed Now
Hours Today: 10:00 am - 5:00 pm
See all hours
Suggested duration: < 1 hour
Local Weather
Powered by Weather Underground
Jan
Feb
Mar
Contact
Chaussee de Bruxelles 218, Waterloo 1410, Belgium
Website
+32 2 352 09 10
Call
Improve This Listing
Reviews (86)
Filter reviews
34 results
Traveller rating
18
13
3
0
0
Traveller type
Time of year
LanguageEnglish
More languages
18
13
3
0
0
Show reviews that mention
All reviews tourist office helpful staff behind the counter several languages information centre wellington museum starting point first stop audio guide attractions visitors maps brussels tickets century admission church
FilterEnglish
Updating list...
1 - 10 of 34 reviews
Reviewed 14 October 2018

We only dropped in to get tickets and some advice on places to visit but the lady was most helpful and gave us precise information and timings in English.

Date of experience: October 2018
Thank Pete B
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 17 October 2018

We always try to be as complete as posible in our explanations because it's our job to make your visit the easiest and the most enjoyable ! Glad to see you again some day !

Reviewed 2 October 2018

When my family settled down in wonderful Waterloo, the Tourist Office did not only help with advise what to see but also more practical things such as "where to find a satellite TV expert". Always helpfull :-)

Date of experience: November 2017
Thank Niels J
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 17 October 2018

The tourist office will always try to help you (no matter what you might be looking for ;) ). We are open everyday to welcome you and guide you in Waterloo!

Reviewed 19 September 2018

This was the ideal starting point for someone without much knowledge of the Waterloo region. The tip is to get a combined ticket that includes admission to the Wellington Museum (opposite), the Memorial 1815 and Mont-St-Jean - not expensive at all at 16 Euros! The...More

Date of experience: April 2018
Thank Brian W
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 17 October 2018

So glad we could help you for your first time in Waterloo ! Happy to see that you enjoyed your visit that much ! Don't hesitate to come back soon !

Reviewed 19 September 2018 via mobile

Good tourist office in centre, speak English. Maps, guides and suggestions. A small museum of its own. Buy a combined ticket if visiting more than one museum to save money.

Date of experience: September 2018
Thank Speigal
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 17 October 2018

Always a pleasure to help you ! Come see us again soon !

Reviewed 1 August 2018 via mobile

Popped in here to ask about attraction tickets. Young lady on the desk was extremely helpful and explained in English the main attractions and provided a leaflet marking out directions. Also loaned us a disc to let us use the car park behind the office....More

Date of experience: July 2018
Thank Elparaiso
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 2 August 2018

It was a pleasure to help you for your visit of Waterloo. Thank you so much for coming and compliment our service ! We hope you had a lovely time and we'll see you again soon !

Reviewed 8 July 2018 via mobile

If ever you wanted to know why the EU started, come to this museum and see the warlike turbulence that prevailed in Europe in the early 19th century. Good audio visual guide (remember to get your audio guide, you need it) takes you through the...More

Date of experience: July 2018
Thank VikingMen
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 11 July 2018

Thank you for your constructive comment. Don't hesitate to come back to visit us!

Reviewed 19 June 2018

Yes, you can get information about the city here, but the circular building with scenes from the Battle of Waterloo with prerecorded explanations of each scene is what you might expect of a tourist attraction of about 1940. It's amateurish and almost quaint that this...More

Date of experience: March 2018
Thank Mojaquera
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 21 June 2018

Hello and thank you for your opinion. Since the bicentenary, the battlefield of Waterloo combine modernity and authenticity as a new museum called "the memorial" has been built under the Lion's Mound while we choose to keep the authenticity of the "Panorama" given its big...More

Reviewed 7 May 2018 via mobile

Really helpful service, a nice lady behind the counter gave us tips and insights, and helped us choose what attractions to visit. She even drew us a map in order to set us straight. The plaza in front of the building is a nice place...More

Date of experience: March 2018
Thank Johannes L
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 7 May 2018

Thank you so much for this nice comment ! We will be happy to welcome you again !

Reviewed 17 January 2018

If YOU wish to discover Waterloo & surrounding areas, start here by all means. No shortage of well presented information & maps (or they used to, we haven't been lately unless our visitors wished to). No sales pushes, just friendly help & loads of ideas.

Date of experience: August 2017
Thank Kathleen H
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 4 April 2018

Thank you so much for your kind consideration. We'll always take the time to help you and answer all of your questions. Hoping to see you again soon!

Reviewed 10 January 2018

All the information about activities around Waterloo and Brabant is available.Welcoming staff. A lot of brochures.

Date of experience: June 2017
Thank Laurence H
WaterlooTourisme, Responsable réception at Waterloo Tourisme, responded to this reviewResponded 4 April 2018

Thank you for your appreciation! Come see us again soon!

View more reviews
Nearby
Nearby HotelsSee all 5 nearby hotels
Hotel Le Cote Vert
130 reviews
.19 km away
Ibis Brussels Waterloo
463 reviews
.72 km away
Martin's Grand Hotel
493 reviews
1.20 km away
Le Joli-Bois Hotel
31 reviews
2.55 km away
Nearby RestaurantsSee all 154 nearby restaurants
Momo la Crevette
386 reviews
.16 km away
La Cuisine au Vert
178 reviews
.17 km away
La Mezzanina
97 reviews
.09 km away
Ancho Waterloo
122 reviews
.06 km away
Nearby AttractionsSee all 16 nearby attractions
The Wellington Museum
330 reviews
.06 km away
Eglise St-Joseph
66 reviews
.09 km away
Cines Wellington
12 reviews
.08 km away
Questions & Answers
Get quick answers from Waterloo Tourisme staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines