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Matterhorn Glacier Paradise

2,393 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.

Matterhorn Glacier Paradise

2,393 Reviews
Sorry, there are no tours or activities available to book online for the date(s) you selected. Please choose a different date.
Recommended experiences in and around Zermatt
from USD 223.60
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from USD 580.91
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from USD 299.65
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from USD 109.70
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Schluhmattstrasse 28, Zermatt 3920 Switzerland
Get to know the area
Zermatt Village plus Mt. Gornergrat Private Tour
Private Sightseeing Tours

Zermatt Village plus Mt. Gornergrat Private Tour

4 reviews
See the Matterhorn from the summit of the Gornergrat on a 6-hour, private from Zermatt that includes entrance fees and tickets for the Gornergrat railway. Explore the Alpine village of Zermatt, learn about local mountaineering history, and visit the Matternhorn Museum, where you’ll find exhibits on Valaisian traditions and mountain expeditions, as well as footage of the first successful ascent of the Matterhorn in 1865.
USD 299.65 per adult
2393Reviews83Q&A
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jkkras wrote a review Apr 2021
Morgins, Switzerland172 contributions79 helpful votes
The Matterhorn is great. The company is out to rip you off. The prices are generally high, but they play games with the pricing and conditions. Makes sure to check the prices and all the fine print online before going, since they change and the people who work there are drones with little information and cannot help if there are any problems. They are there just to take money. Even the information at the stations is not complete, only online can you check. There are many examples with unwritten rules on half-day tickets, changing prices for the same thing from one day to the next, restictions on some tickets, etc. Too many to list here. It really is that bad.
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Date of experience: April 2021
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Response from Zermatt_Bergbahnen, Manager at Matterhorn Glacier Paradise
Responded 3 weeks ago
Thank you for your visit. The Zermatt Bergbahnen AG runs a transparent pricing policy and we communicate our conditions openwise und comprehensible.
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travelmaniac1977 wrote a review Mar 2021
Soleure, Switzerland1316 contributions408 helpful votes
+1
This place is just out of this world! The view is absolutely breathtaking, the restaurant good with fair prices, the cable cars the best on the planet and the slopes unmeasured! All in all the best experience you can get in the Alps!
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Date of experience: March 2021
2 Helpful votes
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Response from Zermatt_Bergbahnen, Manager at Matterhorn Glacier Paradise
Responded 8 Mar 2021
Thank your very much for your visit and your nice review - we hope to welcome you soon back in sunny Zermatt
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MvdK01 wrote a review Jan 2021
Heemstede, The Netherlands786 contributions242 helpful votes
This ski area with the highest point largely above 3400 meter is incredible and a must see for all skiers.
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Date of experience: January 2021
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Response from Zermatt_Bergbahnen, Manager at Matterhorn Glacier Paradise
Responded 17 Jan 2021
Thank your very much for your visit and your nice review - we hope to welcome you soon back in sunny Zermatt
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Stephan B wrote a review Dec 2020
11 contributions11 helpful votes
The hard product is sensational with great Matterhorn views and an impressive glacier experience. The soft product (especially staff attitude) would require some improvement. Ticket office was unhelpful at best and staff in restaurant was rude. Overall: The scenery offsets the steep pricing and it’s worth to go there. Don‘t let the staff negatively impact your experience.
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Date of experience: December 2020
1 Helpful vote
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Response from Zermatt_Bergbahnen, Manager at Matterhorn Glacier Paradise
Responded 3 Jan 2021
Thank you very much for your visit in Zermatt and your message. We feel very sorry for the inappropriate comportment of the employer towards you. Please excuse this uncomforted situation. The Zermatt Bergbahnen AG is continuously training his employees so that situations like happened to you can be avoid!
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M.Pei wrote a review Oct 2020
Bulle, Switzerland14 contributions29 helpful votes
Our trip to Matterhorn had planned to visit Glacier Paradise; however, due to the lack of on-site facilities and unaccommodating service, which kills our mood to the spot. As a student who has been studying in Switzerland for a few years, it was such a shame to notice that such an attractive touristic site has no locker or luggage storage service, neither at the station down the mountain nor up in the site; only have lockers for skiing equipment, which is ridiculous and causes us much inconvenience. How come you have space for skiing storage, but do not have other luggage storage service or having some locker which offers at SBB stations? And how come even in Jungfraujoch could be able to locate some lockers, but not there's no such service all along the way? Even I checked on the website, it said that have lockers but did not clarify it was only for skiing equipment. It was a disgrace for swiss hospitality and tourism having a prestigious reputation when it is a luxury travel destination, but such detail was not considered in mind. I hope that when my friends or I visit Glacier Paradise in the future, there will have lockers or/ and luggage storage service, and this comment is constructive for your further enhancement.
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Date of experience: October 2020
3 Helpful votes
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Response from Zermatt_Bergbahnen, Manager at Matterhorn Glacier Paradise
Responded 2 Oct 2020
Thank you for your message, for visiting our beautiful Matterhorn ski paradise and for taking the time to inform us about your remarks. We gladly verify the feedbacks of our costumers so we can take the required steps if necessary to improve our products, quality as well as our provision of services. You will find lockers and luggage storage services at the train station in the village. The Zermatt Bergbahnen AG is responsible for the transport in the mountains and so we offer ski lockers and lockers for the mountain equipment. We hope that we have been able to answer your questions and that you can understand our arguments. In this sense, we hope to be able to continue to count you among our loyal guests and send you our best regards from Zermatt.
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