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Casino Neuchatel

faubourg du Lac 14, Neuchatel 2000, Switzerland
+41 32 729 90 00
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Review Highlights
Highly recommend

I came here for lunch and was very impressed with service and how welcoming everyone was. I got... read more

Reviewed 14 September 2017
sharonbarrett41
,
London, United Kingdom
What a pity

Despite the bad reviews (hard to believe!) we gave this place a try. Unfortunately, our experience... read more

Reviewed 21 July 2016
vinou80s
,
Zurich, Switzerland
Read all 146 reviews
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Overview
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150 Slot Machines, 6 Live Game Tables, 2 Bars And 1 Restaurant
  • Excellent34%
  • Very good22%
  • Average20%
  • Poor13%
  • Terrible11%
14 Sep 2017
“Highly recommend”
21 Jul 2016
“What a pity”
Open Now
All hours
Hours Today: 10:00 am - 4:00 am
LOCATION
faubourg du Lac 14, Neuchatel 2000, Switzerland
CONTACT
Website
+41 32 729 90 00
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Reviews (146)
Traveller rating
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Reviewed 14 September 2017

I came here for lunch and was very impressed with service and how welcoming everyone was. I got the vegan option and it was delicious and also very well presented and my father got a salad and that also was very well presented. I would...More

Thank sharonbarrett41
MKGCasinoNeuch, Responsable commercial at Casino Neuchatel, responded to this reviewResponded 15 September 2017

Bonjour, Thank you so much for your comment. We hope to see you again really soon :) Gaëlle

Reviewed 21 July 2016

Despite the bad reviews (hard to believe!) we gave this place a try. Unfortunately, our experience could just confirm all and every comments in the review list. + Greetings: Limited + Service: Extremely slow; + Food: Below average - Fries mushy and dripping oil; Fish...More

Thank vinou80s
MKGCasinoNeuch, Responsable commercial at Casino Neuchatel, responded to this reviewResponded 25 July 2016

Hello Thank you for your comment. We are sorry that your experience in our restaurant was not good. We are working hard to improve our service and our food. Gaëlle

Reviewed 5 May 2016 via mobile

The waitress has been awfully unfriendly and we would want to express our bad feelings about that place

Thank AlpineTrails12
MKGCasinoNeuch, Responsable commercial at Casino Neuchatel, responded to this reviewResponded 23 May 2016

Hello I'm sorry to read your bad experience in our restaurant. Can you please send me more informations about what happened? gaelle.vilnet@casino-neuchatel.ch Thank you Gaëlle

Reviewed 28 June 2015 via mobile

The place is classy and beautiful. The environment nice and peaceful. Too bad that service, food quality and food freshness don't follow up. Among six dishes ordered one (the tartare) was delicious and another one was "acceptable"... The other four dishes were straight up disappointing....More

Thank Omark2000
MKGCasinoNeuch, Responsable Marketing at Casino Neuchatel, responded to this reviewResponded 30 June 2015

Bonjour, First we would like to thank for your comment and for visiting us. We are sorry that it didn't fulfill all your expectations. Best regards.

Reviewed 2 July 2013

This is the second time I´ve been to the roof-top Casino bar since it opened earlier this year. It´s a good place to meet, as its close to the lower end of the Funicular and difficult to miss, sitting in the middle of the Jardin...More

1  Thank SwissFrenchBrit
MKGCasinoNeuch, Responsable Marketing at Casino Neuchatel, responded to this reviewResponded 4 July 2013

First we would like to thank for your comment and for visiting our roof-top bar. We are sorry that it didn't fulfill all your expectations. We are working hard to improve our service quality. It would be a pleasure to welcome you again in our...More

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