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S.I.T. Bus Shuttle

S.I.T. Bus Shuttle

S.I.T. Bus Shuttle
3.5
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The area
Address
Neighbourhood: Esquilino
Old school vibe from the very beginning is the only way to describe the Esquilino neighbourhood. The Esquilino takes pride in being one of the oldest areas in Rome for its key location on one of the city’s famous seven hills. From an ancient neighbourhood to its modern incarnation as a multicultural hub, Esquilino always has something going on—polyglot vendors debate street artists while kids play pick-up basketball games. Look around you: this area isn’t like the historic centre. Liberty architecture, large piazzas, and long boulevards mix with archaic arches, secret side alleys, and beautiful churches like Santa Maria Maggiore.
How to get there
  • Termini • 4 min walk
  • Castro Pretorio • 6 min walk
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3.5
3.5 of 5 bubbles1,068 reviews
Excellent
398
Very good
250
Average
102
Poor
74
Terrible
244

These reviews have been automatically translated from their original language.
This service may contain translations provided by Google. Google disclaims all warranties, express or implied, with respect to translations, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and freedom from forgery.

Stardoe
Dubbo68 contributions
5.0 of 5 bubbles
Jan 2020
I booked the shuttle to take us from the airport to Termini train station, the day before we arrived in Rome. Only $10 per person. The online booking was easy and their website gives you easy directions on how to find the bus. It goes every half hour. We were lucky enough to get on as soon as we got off the plane. They accept e-tickets on phone. We had to load our luggage underneath, but no big deal. The trip takes about an hour and if you have the time to spare it is a good way to see an every day snap shot of Rome. At the end of the journey, we asked the driver where the train station was and he was happy to respond. This is the cheapest way to get to Termini station, especially if your hotel is nearby or are training it to another town as we were.
Written 21 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Noraatc
Sudbury, MA40,001 contributions
5.0 of 5 bubbles
Mar 2020 • Solo
It was a very cheap and convenient way for me to get to Piazza Cavour from the airport. Granted that I had just a small carry-on with me, I had no trouble boarding the bus and arrived at Piazza Cavour in 30 minutes paying 6€ only for the whole trip. The bus started boarding exactly as scheduled. I will definitely take it again.
Written 8 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Patrizia
7 contributions
1.0 of 5 bubbles
Jan 2024 • Family
Today, January 17th, the 6.30am bus ride from via Crescenzio, the insolent and threatening driver did not allow us to bring a small bag and a backpack onto the bus, threatening us that he would not let the bus leave with offensive words and rather reckless driving without maintaining a safe distance. security, we have the photos, then at the Valle Aurelia stop he let people get on with musical instruments, backpacks and deplorable behavior with swear words, stuff to be fired. There is no regulation on the site that prohibits bringing backpacks or small bags on board! However, he did not bother to make others respect this false rule and to maintain a safe distance while driving.
Google
Written 17 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Gentilissima, come le abbiamo già spiegato per e-mail, abbiamo fatto delle indagini ed è emerso che la "piccola borsa" di cui parla Lei non era di dimensioni tali da poter essere sistemata sulla cappelliera ma andava riposta nella bagagliera. Se le viene indicato il rispetto di una regola non è per cattiveria o isolenza, infatti se il bagaglio a fronte di una frenata colpisce un passeggero ne siamo direttamente responsabili e lo è ancor di più l’autista alla guida del bus. Può essere che l’autista ed il ns staff non siano riusciti a farsi capire su questo punto ma riteniamo ingiusto essere insultati e aggrediti per aver chiesto il rispetto di una legge. La discussione da voi accesa lede il nostro onore, in quanto l'azienda si fonda sull'onestà e il rispetto delle leggi. Sul nostro sito è indicato "Con il tuo biglietto potrai portare gratuitamente un bagaglio che, indipendentemente dalle dimensioni e dal peso, dovrà essere collocato nel vano bagagli della navetta. Inoltre è consentito portare a bordo una borsa o uno zaino". Il bagalio messo in discussione non era una semplice borsa da donna ma era più grande e dunque andava riposto nella bagagliera. Nessuno vi ha impedito di salire a bordo, semplicemente si è richiesto il rispetto di una legge a tutela di tutti gli altri passeggeri. Grazie!
Written 17 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roving29638474995
1 contribution
1.0 of 5 bubbles
Dec 2023 • Couples
We have booked a bus to the city center of Rome and we have not been able to get on, even though we arrived 15 minutes in advance as indicated in the directions; thus having to wait more than an hour to catch the next one. The ticket they sell you on the website is for open hours, therefore it is worse than if you bought it there because you will stand in the same queue and you will not have exit priority with those who buy it at the time, who do buy for said specific time. That is, everyone who buys it passes before you; That is the reason the ticket guy gave us at 5:20 p.m. on December 31. when he let the couple behind us pass instead of us.
Google
Written 31 December 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're sorry for what happened, it seems strange because we always respect the line. Thank you for your comment, we will investigate.
Written 3 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ethan J
1 contribution
1.0 of 5 bubbles
Sept 2022 • Couples
This was a terrible experience. I WOULD NOT RECOMMEND!! The service was terrible!
Dear customer service,

My girlfriend and I had booked one of your shuttle buses to go from Rome to the airport via Omio.
However, when the bus arrived and we wanted to get on, we were told that, although we were in the front row, we had to wait so that some other passengers could get on the bus. The bus driver did not mention the reason why, but we didn't think much of it. When these people got on and we could finally get on the bus, the bus driver told us in a very rude way that the bus was full and that we should get lost. We asked if there wasn't a way to join because otherwise we wouldn't be able to catch our flight. But instead of answering, he looked at us, ignored us, got on the bus, closed the doors and drove off.

I think all of this is absurd. First of all, I think it is needless for me to say that I should be able to count on the fact that, after buying tickets, I can actually get on the bus. I do not understand that even though I made a reservation, the bus is full on arrival. Secondly, I think the way the shuttle service treated me, my girlfriend and all the other customers left behind is completely ridiculous.
Written 9 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good morning, we're so sorry to read this review. At every stop there's our professional ground staff to help you. To help us figure out what happened, please send an email to sit@sitbus.com to let us know the exact time, the airport and the stop where you were. Thank you!
Written 11 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Moketastic
Amsterdam, The Netherlands27 contributions
1.0 of 5 bubbles
Oct 2023 • Couples
Booked two tickets on line for a 16:00 bus, arrived at the stop well in advance. Representative at the bus stop checked our tickets and then sold other tickets to people who just turned up. Then the bus came with not enough space on the bus for the pre sold tickets and the ones sold at the bus stop, meaning we couldn’t get on the bus. Representative told us another bus was coming n “10 mins” . It came eventually at 16:30. Absolutely appalling service. If tickets are sold then you should be able to get on the bus. It’s not hard.
Written 7 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience with us. Tickets are open so customers can enjoy the time they want. There were many people and the bus was not enough, so we sent the second bus (additional one) to help travelers.
Written 10 October 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

MelissaLJames
Yorktown, VA129 contributions
2.0 of 5 bubbles
Nov 2023 • Couples
We were here 15 min before the 1:30 bus, but it was already full. So we had to wait 45 minutes for the next bus (they run every 30 min) from the airport. When the next one pulled up, to a long line of patiently waiting people, the company whisked a group of 20 teenagers, who had just arrived, right onto the bus, so only a few of us in the line were able to get on. It's about to depart and I see lots pf angry faces out my window. The bus itself is clean and nice, though the heater along the wall is dangerously hot; I accendentally rested my leg against it and was scalded. Not impressed.
Written 10 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We appreciate your feedback and apologize for any inconvenience you experienced. We take customer concerns seriously and will use your comments to improve our services. Thank you for bringing this to our attention.
Written 16 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Marianne K
1 contribution
1.0 of 5 bubbles
Mar 2023 • Solo
Rude ticket inspector and driver making the process even more difficult and yelling. Not a nice way to end your holiday in Rome. Also you can bring only water to the bus, this was not mentioned anywhere during the booking. I recommend using the train instead to go to airport/Rome since it is more efficient, faster, and no yelling.
Written 12 March 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We're sorry but it sounds weird. To help us figure out what happened,please send an email to sit@sitbus.com to let us know the exact time, the airport and the stop where you were. Thank you!
Written 14 March 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Vera
9 contributions
5.0 of 5 bubbles
Sept 2024 • Couples
Very helpful staff on the bus who helped us buy tickets online as they are cheaper than buying on the bus. They stretched far to help us with the website so we avoided paying extra. Really a good experience.
Automatically translated
Written 1 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Cherie235
2 contributions
5.0 of 5 bubbles
Sept 2023 • Solo
Pretty much faultless. I caught the bus at the Vatican stop. A staff member arrived 10 mins before the bus to check tickets. The bus arrived on time and we were quick to depart. Arrived on time at the airport outside Departures. Excellent value for money.
Written 23 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for your feedback!
Written 25 September 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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S.I.T. Bus Shuttle - All You MUST Know Before You Go (2024)

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