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Seadreams Excursions

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Traveller Overview
  • Excellent90%
  • Very good0%
  • Average0%
  • Poor5%
  • Terrible5%
21 Jun 2017
“No Presence at Port”
16 Feb 2016
“No full refund”
We are passionate about cruises and travel: our mission is delivering excellent shore excursions and offering unique travel experiences to cruise passengers in the ports they visit around the world. Our team, particularly the product management, is...more
Rome, Italy
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Reviews (20)
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Reviewed 22 June 2017

The port outside of Rome is a total Circus. They have hundreds of people in a holding area without any real organization. You have a walk around and find your representative hopefully holding a sign with the Company name. Our meeting time was 9:45 a.m....More

Date of experience: June 2017
1  Thank Crazyfourtravel
Reviewed 16 February 2016 via mobile

Our ship could not enter the port so our excursion with Seadreams was cancelled due to no fault of us They knew it was cancelled but never told us or listed that if the ship could not make the port that we would not get...More

Date of experience: February 2016
1  Thank flip8683
seadreamsteam2015, Responsabile relazioni pubbliche at Seadreams Excursions, responded to this reviewResponded 6 April 2016

Dear Sir/Madam, as you know on February 10, 2016 your ship could not dock due to inclement weather in Rome's port. You also know this is beyond our direct control but under ship captain's will and due to security reasons. We have been informed by...More

Reviewed 7 June 2015 via mobile

Our guide,  Markus, was terrific - well informed, passionate about Rome, eager to answer questions, and fun to chat with on many topics and levels. He guided a small group of us (a shared group no more than 20 guests) skilfully through the Ancient Rome...More

Date of experience: June 2015
2  Thank Nadiuccia54
seadreamsteam2015, Direttore vendite at Seadreams Excursions, responded to this reviewResponded 18 June 2015

Dear Customer, thanks for your much appreciated review. Your comments have been shared with Markus who's happy to learn you enjoyed the tour. Looking forward to get in touch with you for your next cruise in the Mediterranean Sea. Have a nice day and kindest...More

Reviewed 5 June 2015 via mobile

There are not enough great things to say about Seadreams Shore Excursions Tours!! We did the Vatican Skip the line tour with guide and transfer from the port while we were on vacation on a well known cruise line….. We saved a ton of money...More

Date of experience: June 2015
1  Thank macovei m
seadreamsteam2015, Direttore vendite at Seadreams Excursions, responded to this reviewResponded 18 June 2015

Dear Guest, thanks for your review, your tour guide Alessandra and Massimo the port assistant are happy to learn you enjoyed your private tour in Rome. They are an essential key to our success. Hope to offer you our services again in the future. Kindest...More

Reviewed 12 April 2015 via mobile

An unforgatable day in rome. The tour guide was excellent and everything was running perfect. We would repeat the experience. Thank You Seadreams.More

1  Thank Fatina77
seadreamsteam2015, Direttore vendite at Seadreams Excursions, responded to this reviewResponded 18 June 2015
Google Translation

Gentile Signora, la ringraziamo per questo commento già condiviso con tutto lo staff coinvolto compreso l'ufficio prenotazioni che ha curato...More

Reviewed 2 September 2013

We were in Civitaveccia with Royal Caribbean Cruise Line. We were picked up right on time from the harbor entrance and driven by bus to ROME. There we were picked up by our guide Ugo. We were equipped with receivers and headphones and then we...More

Date of experience: August 2013
1  Thank zerotre12
SeadreamsExc, Marketing Dept at Seadreams Excursions, responded to this reviewResponded 14 November 2013

It is good to know that you enjoyed your experience with a Seadreams Excursion shore trip. It was a real pleasure to read your positive comments and I will share them with all our team. I’m glad to hear our experienced guide Ugo looked after...More

Reviewed 31 August 2013

On the way for going back home, I've been stuck in Rome for more than one day. Asking them I got a precious help and quick, efficient organization. To repeat!! (not the missing flight..) Thanks

Date of experience: August 2013
1  Thank LecceDavi1
SeadreamsExc, Marketing Dept. at Seadreams Excursions, responded to this reviewResponded 14 November 2013

Thank you so very much for your short sharp and direct comments, it really is greatly appreciated. Kindest regards and see you soon to your next visit! (not missing the flight ;) )

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