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Review Highlights
Naples Bay Ferry comments (Naples, Sorrento, Positano)

Personally, I had a good experience on the Alilauro website (when I eventually found the English... read more

Reviewed 6 July 2016
Turkey007
,
South of England
Sorrento to Ischia, Capri, Amalfi, Positano

Customer service not their strong point (I think they're just too busy or stressed!) Check... read more

Reviewed 20 June 2016
david m
,
Aberdeen, United Kingdom
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Traveller Overview
  • Excellent21%
  • Very good22%
  • Average16%
  • Poor7%
  • Terrible34%
Travellers talk about
“return ferry”(3 reviews)
“ferry company”(3 reviews)
“ticket booth”(3 reviews)
About
Suggested duration: < 1 hour
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Contact
| Molo Beverello, 80144, Naples, Italy
Website
+39 081 497 2224
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Reviews (104)
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All reviews return ferry ferry company ticket booth earlier ferry pleasant journey bay of naples pier hydrofoil scenic amalfi kiosk refreshments crossing coastline euros souvenirs napoli
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31 - 37 of 37 reviews
Reviewed 6 July 2016

Personally, I had a good experience on the Alilauro website (when I eventually found the English version), and pre-booked tickets for two adults and baggage, from Naples to Positano via Sorrento and then a reverse of this trip a week later. I found it straight...More

2  Thank Turkey007
Reviewed 20 June 2016

Customer service not their strong point (I think they're just too busy or stressed!) Check departure point and then check again! missed a ferry to Capri because of this! When you arrive at destination CHECK YOUR DEPARTURE PIER BEFORE!! you go off sightseeing as this...More

4  Thank david m
Reviewed 21 May 2016

Who reviews a ferry service? Typically not me, but exceptional customer service has swayed me. Look, if you want to travel from Naples to Sorrento, ferry is the way to go - even on a day trip. Come on, a 45 minute trip across the...More

7  Thank SeamusSays Z
Reviewed 20 May 2016 via mobile

I made the mistake of buying tickets through the Alilauro internet site which ended up ruining a day trip that I had planned to Capri. The day before my trip I booked and paid online for a trip from Ischia to Capri. After the purchase...More

13  Thank Hibiki B
Reviewed 18 April 2016

We were staying in Naples and decided to take the ferry across to Sorrento for the day. We made our way to Molo Beverello and bought two single tickets for 25 Euro. The outward journey to Sorrento was fine, although the staff were lacking in...More

9  Thank Robert B
Reviewed 30 March 2016

Have to write a review of this service because had I known the hydrofoils were running in March, would have avoided the old and dirty circumvesuviana train altogether. This boat service across the Bay of Naples is superior! It is clean, safe, fast and relatively...More

5  Thank Sue S
Reviewed 20 September 2015

Strange that there are no English reviews of this shuttle service, maybe it is too hard to find in the TripAdvisor directory. We took the Alilauro fast (aliscafi) shuttle from Naples port (Molo Beverello) to Ischia port. It takes just under an hour, with some...More

2  Thank AKHCERN
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Questions & Answers
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54321J
17 July 2018|
Answer
Response from Becker4254 | Reviewed this property |
Not sure... I only had carry on/hand luggage. I bought my tickets online but that didn’t seem to matter much— the bigger challenge was finding the correct ferry terminal/ticket booth.
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