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Review Highlights
Be aware of charges for luggage

We pre-booked this transfer from Sorrento to Positano online. I wondered whether there would be a... read more

Reviewed 3 weeks ago
Jacqueline D
,
Nottingham, United Kingdom
Okay ferry, but beware of incorrect journey times!

Pre-booked the ferry from Castellemare Di Stabia to Capri on the Alilauro website. We chose this... read more

Reviewed 13 September 2018
commecicommeca
,
London, United Kingdom
via mobile
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  • Excellent21%
  • Very good22%
  • Average16%
  • Poor7%
  • Terrible34%
Travellers talk about
“return ferry”(3 reviews)
“ferry company”(3 reviews)
“ticket booth”(3 reviews)
About
Suggested duration: < 1 hour
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Contact
| Molo Beverello, 80144, Naples, Italy
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+39 081 497 2224
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Reviews (104)
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All reviews return ferry ferry company ticket booth earlier ferry pleasant journey bay of naples pier hydrofoil scenic amalfi kiosk refreshments crossing coastline euros souvenirs napoli
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1 - 10 of 37 reviews
Reviewed yesterday via mobile

Ferry was cancelled on the day with no prior warning, a boat tour on the island can give you notice so you dont waste your time and will refund you. We have been trying to get our money back ever since and they keep avoiding...More

Thank Jamie W
Reviewed yesterday via mobile

Terrible company! We spent 50 euros to get a taxi to the port in Naples to be told by the rude lady at the counter that all ferries are cancelled. Would have been nice to let people know who pre booked their tickets. This was...More

Thank Brenda L
Reviewed 2 weeks ago via mobile

On the11th August we had a transfer from Naples to Lipari ( 7 hour journey) that I purchased from Australia before we left to go on this European holiday. We get to the port at 2.00pm for a 2.30 departure (for a 9.30 arrival) and...More

Thank Anna L
Reviewed 3 weeks ago

We pre-booked this transfer from Sorrento to Positano online. I wondered whether there would be a charge for the luggage but after searching through all the reviews, and all the booking options, i assumed this was not the case. (No pun intended!). We had A4...More

Thank Jacqueline D
Reviewed 4 weeks ago

My wife and I decided to take the Alilauro ferry from Sorrento to Naples with some trepidation having read previous reports of surly ticket staff and poor timekeeping. In the event, we could not have had better service. The ticket booth to use was clearly...More

1  Thank David P
Reviewed 4 weeks ago via mobile

We arrived at Naples airport and took a cab to the hydrofoil ferry port. Alilauro ferries take you from Naples to Sorrento port in 30-40 mins. It’s quick, relatively smooth depending on the weather and is a lovely way to travel and view the bay...More

Thank LCN73
Reviewed 13 September 2018 via mobile

Pre-booked the ferry from Castellemare Di Stabia to Capri on the Alilauro website. We chose this company and route SPECIFICALLY because the website said this was a 15minute journey. (The same is stated on our ticket confirm) Got on boat fine, found a seat, then...More

Thank commecicommeca
Reviewed 5 September 2018 via mobile

We booked our trip through direct ferries and to be honest we were worried due to reviews. We need not of been. We paid online tickets send online, we went to ticket office early just in case in Sorrento. No problem at all, they even...More

1  Thank Vinney2015
Reviewed 29 August 2018 via mobile

Alilauro provided an excellent service for my family from Sorrento to Positano. The ticket office line was a little slow so get there early. The ferry ran on time and drinks were served onboard. Tip- Sit on the top of the boat on the outside...More

1  Thank cjkranz
Reviewed 23 August 2018

We used this service twice from Naples to Sorrento, we caught the 15:05 ferry from Beverello to Sorrento each time using bay 10.the ferry journey itself was pleasant and drinks and snacks were available during our travel, it ran on time. The only negative was...More

Thank TaracatLincoln_9
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Questions & Answers
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54321J
17 July 2018|
Answer
Response from Becker4254 | Reviewed this property |
Not sure... I only had carry on/hand luggage. I bought my tickets online but that didn’t seem to matter much— the bigger challenge was finding the correct ferry terminal/ticket booth.
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