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GNV

Naples, Italy
+39 010 209 4591
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Worst Ferry experience

Well, after experiencing a delightful Brittany ferries journey from England to Spain, driving down... read more

Reviewed 2 weeks ago
Dione S
via mobile
Fawlty Towers on board!

1. No hairdryer in cabin despite inclusion in advert. Cabin was grubby. 2. Told by waiter in... read more

Reviewed 12 June 2018
MandERees
,
Swansea, United Kingdom
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Overview
  • Excellent4%
  • Very good7%
  • Average15%
  • Poor15%
  • Terrible59%
2 weeks ago
“Worst Ferry experience ”
12 Jun 2018
“Fawlty Towers on board!”
LOCATION
Naples, Italy
CONTACT
Website
+39 010 209 4591
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Reviewed 2 weeks ago via mobile

Well, after experiencing a delightful Brittany ferries journey from England to Spain, driving down to Genoa to get the ferry to Palermo got to be the most heinous experience my husband and I have ever experienced. Having booked a suite on the ferry, a serious...More

2  Thank Dione S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2018

1. No hairdryer in cabin despite inclusion in advert. Cabin was grubby. 2. Told by waiter in restaurant to wait for it to open. Waited, and then welcomed in by same waiter with cigarette in hand. 3. Limited choice on menu- 3 choices, but one...More

1  Thank MandERees
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018

We (2 families) booked overnight rooms from Rome (Civitavecchia) to Palermo for the start of our Italy trip. We arrive at the ferry at the appointed time for boarding (5p) and was told the ferry left 8 hours earlier. WHAT??? This is an overnight ferry,...More

2  Thank Richard J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 5 March 2018 via mobile

A total scum!! The ferry was delayed many times without any notice, the check in was at 7a.m. and the office opened at 8 a.m!!!there was no staff to attend the people waiting for any kind of information, no organization at all!! I will never...More

1  Thank Enrica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 September 2017

Yesterday we were meant to go from Naples to Palermo, ticketing from 4.00 pm, boarding from 6.00 pm and sailing at 8.00 pm. We stored our luggage in the morning and enjoyed a long lunch in Naples before returning to the GNV ticketing office at...More

1  Thank Ouzo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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