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Traveller Overview
  • Excellent11%
  • Very good12%
  • Average8%
  • Poor8%
  • Terrible61%
2 weeks ago
“Dreadful Crossings”
8 Oct 2018
“Don't Bother!!”
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52001 Melilla, Spain
+34 902 45 46 45
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Reviews (136)
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1 - 10 of 18 reviews
Reviewed 2 weeks ago

I have used the ferry from Arrecife Lanzarote to Cadiz return 4 times this year and all I can say is its awful. Its extremely expensive, the food is dreadful and unless you pay an extra large piece of money if you are a lone...More

Date of experience: October 2018
1  Thank Alan l
Reviewed 8 October 2018

Terrible everything! They lost our booking and made us pay an extra 500 euros on the spot! I'm so upset about them!!!! go with the other company!

Date of experience: August 2018
Thank James R
Reviewed 16 July 2018

We travelled from Barcelona to Palma only as passengers with suitcases. Check in was very easy and no queues. We were a bit shocked about the main seating area. The seats were damaged and lots of people were watching TV at this time. The World...More

Date of experience: June 2018
Thank hhx2_12
Reviewed 13 May 2018 via mobile

I’d seen the reviews prior to our trip in May 2018 and was concerned before our travel. However I am pleased to say the service was surprisingly very good. The ferry from Barcelona to palma was easy to find, simple to check in, well organised...More

Date of experience: May 2018
1  Thank Pearsonw67
Reviewed 9 May 2018

The ferry sailed from Nador leaving around 50 motorcyclists who had bookings and embarcation cards on the quayside in the early hours of the morning .. No warning, no explanation and all the offices were closed. The next day no-one in the booking office could...More

Date of experience: October 2017
Thank GAV50Uk
Reviewed 30 December 2017 via mobile

Car crossing from Palma to Barcelona on Dimonios. Stated recently refurbished but not the area we were sitting in which was a bit worse for wear and so open plan it was rather cold for the night crossing. On return from Valencia we had the...More

Date of experience: December 2017
2  Thank CalviaDon
Reviewed 26 November 2017 via mobile

Who ever owns this company needs to take a long hard look at the way things are run. Poor Communication ,poor accommodation , to include smelly drains in bathroom. No safety instruction whatsoever on boarding which for a ferry on the Atlantic for two days...More

Date of experience: October 2017
Thank Farnellryton
Reviewed 27 October 2017

OK - You make money on Traders. But if You take ordinary people You can at least try. Lousy internet site. same with terminal and ferry. There were no information anywhere. If you don´t speak spanish You ar out. They have monitors and dont use...More

Date of experience: October 2017
Thank Anders N
Reviewed 3 October 2017

What an absolute joke. I am actually worried to go to sleep. The door to our cabin, I will have to kick open. No one heard about customer service. Bathroom so dirty . Will never book this company again.

Date of experience: April 2017
Thank vimze
Reviewed 22 July 2017 via mobile

I took two ferries from Algeciras to Tanger Med (which, by the way, is in the middle of nowhere) with Transmediterranea, and they both left an hour late. None of the staff seemed to know what was going on.

Date of experience: July 2017
Thank travelgeek222
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Questions & Answers
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24 July 2017|
Response from Adventure54538582333 |
They would be in porta cabin kennels on the upper car deck.
24 July 2017|
AnswerShow all 2 answers
Response from Angie F | Reviewed this property |
I believe there are staterooms available apt for pets. otherwise there is a special compartment where they have the cages. better call and make sure