Requesens Palace

Requesens Palace, Barcelona: Address, Phone Number, Requesens Palace Reviews: 4/5

Requesens Palace
4
What people are saying
Xiaolin S
By Xiaolin S
Horrible Experience!!!! Rude management!!!Be aware if you dont speak spanish!!!
Nov. 2019
I thought I already rated it. but if give me option, i’d love to warn my fellow travelers again. Picture worth way more than word. Please check my previous review and the response from their Director of Sales. Blaming everything to their customer ??!!!! I am still not able to fine where he said “clearly writed” “guided tour in english its realize with audioguides” I do expect to receive service in English if you promote your tour on an English site, but does not specify your live guide language is Spanish ONLY. (touchpad audioguide DOES NOT count) I did not mention dinner and other activities, because they are not worth to mention. Food was not good. The only other English speaking couple besides myself left right after appetizer, I returned half of my main course because they are too dry. I left after desert is served, because it’s also VERY disappointing. And I had to CALL the service girl to ASK for the main course, because the guy who services our section does not give me food (yes i waited. after I see all other guests have main course on their table, i had to ask where is mine. I paid for it right?!) “Im angry in a visit at 50 min”?! Dear sales director, if you really read my post, i left after over 2 hours of disappointment and anger (excludes the extra 30mins waiting in cold outdoor without anyplace to seat) Your event actually starts at 8pm, no surprise again NOT MENTIONED in your ads. Spoiler alert, their medieval show is 5-10min 2 men sword fight, people from other countries seen those real medieval horse/sword fight already, this one is a joke. I rarely give bad review (if I ever did any). I felt obligated to do so, after my experience and especially received response from this sales director. HOWEVER, If you do speak/understand Spanish, and dont care much about food and service, you might like this event. Who Knows..... I put as much pictures as possible. feel free to evaluate it yourselves.

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Tours and Tickets
The area
Address
Neighbourhood: Barrio Gòtico (Barri Gòtic)
With its iconic, old-Europe streets and alleys, this picturesque neighbourhood is the very heart of Barcelona. It blends historic artifacts from its days under Roman dominion up through the Spanish Civil War with a vibrant modern-day culture of artisan shops and authentic culinary experiences. Avid explorers will be thrilled to discover quaint terraces and plazas brought to life by the many small bars and local musicians lasting late into the night. Fashionistas will be drawn to Portal de L’Angel, which is lined with well-known brand names and smaller boutique stands.
How to get there
  • Jaume I • 1 min walk
  • Barceloneta • 7 min walk
Best nearby
We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location.
Restaurants
9,428 within 5 kms
Attractions
980 within 5 kms

4.0
34 reviews
Excellent
14
Very good
13
Average
3
Poor
1
Terrible
3

Xiaolin S
Quothquan, UK30 contributions
Horrible Experience!!!! Rude management!!!Be aware if you dont speak spanish!!!
Nov. 2019 • Solo
I thought I already rated it. but if give me option, i’d love to warn my fellow travelers again. Picture worth way more than word. Please check my previous review and the response from their Director of Sales. Blaming everything to their customer ??!!!!

I am still not able to fine where he said “clearly writed” “guided tour in english its realize with audioguides”

I do expect to receive service in English if you promote your tour on an English site, but does not specify your live guide language is Spanish ONLY. (touchpad audioguide DOES NOT count)

I did not mention dinner and other activities, because they are not worth to mention. Food was not good. The only other English speaking couple besides myself left right after appetizer, I returned half of my main course because they are too dry. I left after desert is served, because it’s also VERY disappointing. And I had to CALL the service girl to ASK for the main course, because the guy who services our section does not give me food (yes i waited. after I see all other guests have main course on their table, i had to ask where is mine. I paid for it right?!)

“Im angry in a visit at 50 min”?! Dear sales director, if you really read my post, i left after over 2 hours of disappointment and anger (excludes the extra 30mins waiting in cold outdoor without anyplace to seat) Your event actually starts at 8pm, no surprise again NOT MENTIONED in your ads.

Spoiler alert, their medieval show is 5-10min 2 men sword fight, people from other countries seen those real medieval horse/sword fight already, this one is a joke.

I rarely give bad review (if I ever did any). I felt obligated to do so, after my experience and especially received response from this sales director.

HOWEVER, If you do speak/understand Spanish, and dont care much about food and service, you might like this event. Who Knows.....

I put as much pictures as possible. feel free to evaluate it yourselves.
Written 27 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Ashdodgirl
Ashdod, Israel292 contributions
Amazing dinner
This is the kind of expirience you will remember
the palace is very old and has its history
the dinner is just stunning well we ordered gourmet menu and it was amazing
Written 14 April 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
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