Lanxess Arena
Lanxess Arena
4
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Neighbourhood: Deutz
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4.0
646 reviews
Excellent
306
Very good
188
Average
92
Poor
30
Terrible
30
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Daniel
3 contributions
May 2024 • Friends
Apache concert was great,
BUT the sound from the speakers was terrible even with the tape music beforehand. Really bad acoustics and really bad sound quality. I expect a lot more from a location like that. Any Bluetooth speaker is better.
Security staff outside were also a disaster in some cases. We were told to line up at the top of queue X. But when we got to the checkpoint, we and hundreds of others were told that they were in the wrong line. We were then told to stand right next to them behind the tape. After 10 minutes, another security guard shouted into the crowd that we were standing in the wrong place and had to get into a completely different, incredibly long line. This caused commotion and pushing, as many/everyone did not want to line up at the very back again and instead pushed their way in directly along the zigzag path where the people were queuing for standing room inside, in the southeast of the hall.
Seats were also terrible, as they were narrow, uncomfortable and a thousand years old.
Prices for drinks were also really steep, of course.
Parking garage was also a disaster. Dozens of floors and at the end everyone has to exit via a single exit.
BUT the sound from the speakers was terrible even with the tape music beforehand. Really bad acoustics and really bad sound quality. I expect a lot more from a location like that. Any Bluetooth speaker is better.
Security staff outside were also a disaster in some cases. We were told to line up at the top of queue X. But when we got to the checkpoint, we and hundreds of others were told that they were in the wrong line. We were then told to stand right next to them behind the tape. After 10 minutes, another security guard shouted into the crowd that we were standing in the wrong place and had to get into a completely different, incredibly long line. This caused commotion and pushing, as many/everyone did not want to line up at the very back again and instead pushed their way in directly along the zigzag path where the people were queuing for standing room inside, in the southeast of the hall.
Seats were also terrible, as they were narrow, uncomfortable and a thousand years old.
Prices for drinks were also really steep, of course.
Parking garage was also a disaster. Dozens of floors and at the end everyone has to exit via a single exit.
Written 24 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
wolfgang s
1 contribution
Feb 2024 • Couples
At around 5.40pm we were at the south-west entrance, it was still closed and there was a long line. Finally we were allowed in. When we were checked - we had umbrellas (stick umbrellas) with us - we were told that we had to use the north entrance with stick umbrellas (it's supposed to be in the organizer's terms and conditions).
So we went to the north entrance. What happened there: NOTHING.
Showed our ticket and we were in.
What nonsense!!!
If they had taken our umbrellas away from us there and given us a "cloakroom ticket" with which we could have picked up the umbrellas after the event, then I would have understood. But like this....
So we went to the north entrance. What happened there: NOTHING.
Showed our ticket and we were in.
What nonsense!!!
If they had taken our umbrellas away from us there and given us a "cloakroom ticket" with which we could have picked up the umbrellas after the event, then I would have understood. But like this....
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Carl Theodor v
1 contribution
Feb 2024 • Friends
Although I personally miss the cabaret speakers, it was once again a great event in the Lachende Kölnarena.
We had booked a box again and were not disappointed this time either. The presentation of the buffet was very appealing, the food was consistently tasty.
In the past, the service was always friendly, if sometimes a little overwhelmed.
And this year the service deserves special praise!
We were looked after by Ms. Brigitte Heuser (I wrote down the name).
The welcome was fantastic. You felt more than welcome and were given a feeling of being at home.
Brigitte led us through the evening in an extremely friendly, hard-working and very attentive manner. Unfortunately, you hardly find such service these days.
I would like to thank you for a wonderful experience and wish you all the best!
Carl Theodor von Meininger
February 2024, Lachende Kölnarena
We had booked a box again and were not disappointed this time either. The presentation of the buffet was very appealing, the food was consistently tasty.
In the past, the service was always friendly, if sometimes a little overwhelmed.
And this year the service deserves special praise!
We were looked after by Ms. Brigitte Heuser (I wrote down the name).
The welcome was fantastic. You felt more than welcome and were given a feeling of being at home.
Brigitte led us through the evening in an extremely friendly, hard-working and very attentive manner. Unfortunately, you hardly find such service these days.
I would like to thank you for a wonderful experience and wish you all the best!
Carl Theodor von Meininger
February 2024, Lachende Kölnarena
Written 14 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Petra S
6 contributions
Nov 2024 • Family
We were yesterday at the event "Kölsche Lieder again and again"
Unfortunately, the acoustics in block 305 were very poor
Those who didn't know the lyrics of the bands,were thrown up,because it wasn't understandable
When the bands or the presenter spoke, it was hard to understand because it was so blurred.
That was a great pity with the great bands.
Besides, the tickets weren't exactly cheap
Unfortunately, the acoustics in block 305 were very poor
Those who didn't know the lyrics of the bands,were thrown up,because it wasn't understandable
When the bands or the presenter spoke, it was hard to understand because it was so blurred.
That was a great pity with the great bands.
Besides, the tickets weren't exactly cheap
Automatically translated
Written 17 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Schalkeholiker
Haltern am See, Germany104 contributions
Dec 2023 • Friends
We have been and continue to go to Kölner Haie games regularly. I actually think the arena is pretty nice, but of course not perfect. The seats could definitely be more comfortable and the acoustics are not the best. The toilets are usually clean for a stadium.
Written 5 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sherpa46168829559
1 contribution
Dec 2024 • Couples
Unfortunately, I cannot award 0 stars. When I come to a venue and there in the toilet cubicles the drain flies are sitting on the wall, you feel disgusted and not comfortable. The fact that toilets are a bit dirty with so many visitors is normal, you have to expect that. But not with drain flies in the terribly cramped toilet cubicle! I had been looking forward to the concert for a long time and had to disgust myself all evening instead. You really wonder what else is dirty. Thanks for nothing, Lanxess Arena!
Automatically translated
Written 3 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Barbarella F
1 contribution
Oct 2023 • Friends
We had rented an event box with 24 seats for One Vision of Queen. The location was excellent in terms of location, size, furnishings and view of the stage, etc. The buffet clearly exceeded our expectations in terms of quantity and quality. The highlight in every respect was Brigitte, the waitress responsible for us. Her warm and empathetic friendliness, her hard work and her ever-present commitment left an incredibly positive and lasting impression on my wife and I as hosts, as well as on all the guests. Everyone felt super comfortable with and because of Brigitte. On a rating scale of 1-5 stars, we give her six!!
Written 4 October 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vanessa
30 contributions
Oct 2024 • Couples
Despite upper rank places a great view of the stage. With drinks as with food, you only had to wait a few minutes. Admission and to the end of the event was quick as there were several entrances. The toilets were also quite fast. Was everything super organized for the size of the arena. Always happy to.
Automatically translated
Written 19 October 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wander56733119772
Mainz, Germany1 contribution
Aug 2024 • Friends
Very large parking garage in top location right next to the Gamescom and the LANXESS Arena. My car had broken down in the parking garage and I was there several times. The staff was extremely helpful and very friendly, not just to me. Every parker who asked was politely served, despite the sometimes very stressful hours. Well located parking garage, well organized, great team. Thanks again 🙏!
Automatically translated
Written 1 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Vierfachemama
Cologne, Germany3 contributions
Jan 2024 • Family
We went to the ice hockey game with our kids (yes, of course with hearing protection 😝). Unfortunately, there was no changing room as advertised... that really annoyed us.
A cleaner then let us change our diapers on a bench in the basement. She was very nice! There was hardly anything going on there, so it wasn't a problem!
The food was more than expensive, the toilets were clean! Unfortunately, they don't give out hearing protection for kids, which is something you'd expect from other arenas. But thank God we had everything with us.
The atmosphere is really very child-friendly! The staff from the entrance to the service, to the cleaners, were all super helpful and nice! Great! You never feel uncomfortable!
When you drive out of the parking garage, the elevation is really crazy! 🤯
A cleaner then let us change our diapers on a bench in the basement. She was very nice! There was hardly anything going on there, so it wasn't a problem!
The food was more than expensive, the toilets were clean! Unfortunately, they don't give out hearing protection for kids, which is something you'd expect from other arenas. But thank God we had everything with us.
The atmosphere is really very child-friendly! The staff from the entrance to the service, to the cleaners, were all super helpful and nice! Great! You never feel uncomfortable!
When you drive out of the parking garage, the elevation is really crazy! 🤯
Written 5 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Wir möchten zum cirque du Soleil 2025, kennt sich jemand aus mit Plätze 205: sieht man gut?
Written 1 November 2024
Miranda J
Utrecht, The Netherlands
Zijn er tijdens concerten garderobes beschikbaar?of lockers?
Written 15 November 2023
Can you hear the music from outside the Arena?? I going to Cologne next July so hoping I can hear the music as I am a die hard fan of Billie Eilish!
Written 23 December 2019
Hallo guten Abend " tallib2016 " ,dass sehe ich etwas anders mit Deiner Meinung zum Parkhaus .
Ich war mittlerweile in über 35.Konzerten in ganz Europa und es ist ganz normal wenn ca. 10.000 - 12.500 Besucher zum Konzert anreisen das es auch eine ganze weile braucht ,dass sich das Chaos auflöst .
Ich war dieses Jahr in der MERKUR SPIEL-ARENA Düsseldorf bei den Ehrlich Brothers mit 41.000 Zuschauern und ich habe auch 1.Stunde im Stau gestanden , damit habe ich aber auch gerechnet .
Written 14 December 2019
Qual o número do transporte para Lanxess Arena, saindo de Altstadt sud??
Written 20 September 2019
Bonjour, je voudrais savoir si on a besoin d'une vignette éco pour se rendre au Lanxess Arena en venant de Liège Belgique . Merci
Written 13 May 2019
Bonjour, nous avons la même question. Avec vous eu réponse ? Merci !
Written 17 June 2019
In welchem Bereich der Arena befinden sich die sitze wenn man ein premium package kaufen würde. Ich finde hierzu keine Angaben. Wir würden gerne zu einem Konzert wo der Innenraum zum stehen sein würde und es wird ja im premium package beschrieben es wären Plätze mit bester Sicht.
Written 8 March 2019
Wahrscheinlich in den Logen, welche rundum sind und alle gute Sicht bieten, meist mit Verpflegung.
Written 9 March 2019
Bonjour
Est ce que le stade s’en situe dans la Green zone? Faut il une vignette?
Written 5 February 2019
Hi sorry Audrey I don't speak/read French but I think you will need to contact the Arena website. Au revoir
Written 15 August 2019
We will be in Cologne over the Christmas break and would like to get tickets to the Kolner Haie vs Grizzly Wolfsburg game. Is it possible to get tickets on the day of the game (not fussed where we sit) or are these games usually sold out?
Written 16 October 2018
Hi sorry we were just visiting ourselves but check on the Arena website im sure all the answers will be there. Enjoy!
Written 16 October 2018
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*Likely to sell out: Based on Viator’s booking data and information from the provider from the past 30 days, it seems likely this experience will sell out through Viator, a Tripadvisor company.
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