Chocolate Museum
Chocolate Museum
4
10:00 AM - 6:00 PM
Monday
10:00 AM - 6:00 PM
Tuesday
10:00 AM - 6:00 PM
Wednesday
10:00 AM - 6:00 PM
Thursday
10:00 AM - 6:00 PM
Friday
10:00 AM - 6:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 6:00 PM
About
The past and present global story of cocoa and chocolate is portrayed in detail over more than 4,000 m² of floorspace. The diversity of 5,000-years of cocoa's cultural history is shown as well as modern chocolate production from the cocoa bean through to praline chocolate confectionery. Awaiting visitors is a walk-through palm house, information on the natural history of cocoa, exhibits on the pre-Columbian cultures of Central America, a major collection of baroque porcelain and silver and a multitude of historical machines from the period of industrialisation. In the glass-walled production facility and chocolate workshop, visitors can experience how chocolate products are crafted in both mechanised and manual processes. All of the museum’s exhibition rooms, including the CHOCOLAT Grand Cafe and the CHOCOLAT Shop, have barrier-free access. The museum is closed on Mondays from January to March and in November. Please also note the changed opening hours at Carnival.
Duration: 1-2 hours
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Address
Neighbourhood: Altstadt-Süd
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  • perle369
    Malaga, Spain1,790 contributions
    3.0 of 5 bubbles
    A disappointment
    Lovely building but the museum was a bit of a let down. Yes they show how chocolate is made, from the tree to the mouth. However one would expect, for the 13 Euro entry fee a few more free tasters. All we received were a tiny wafer with tasteless milk chocolate and a prepackaged milk chocolate sweet. Mot value for money really. But the building is superb.
    Thank you very much for your feedback. For the price of admission, there is a lot to experience on over 4000m2 and many hard-working helpers and staff look after the well-being of our visitors, behind which there is a lot of investment. Of course, we hope that you were also able to gather positive impressions on the subject of chocolate. Best wishes from the Chocolate Museum
    Written 14 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Written 13 August 2023
  • Evi1507
    Sydney, Australia70 contributions
    4.0 of 5 bubbles
    Great Experience
    Great museum if you are interested in learning about Chocolate. There is so much information on Cocoa and the process of Chocolate making plus Tasting. A highlight is also to taste Chocolate from the Chocolate fountain! Highly recommend the Guided Public tour. We spent about 2 Hours at the museum and a visit to the Chocolate shop is a must.
    Thank you very much for the great feedback. We are very pleased that you had many positive impressions and that you enjoyed your visit with so much. Greetings from the Chocolate Museum
    Written 8 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled with family
    Written 6 September 2023
  • Shraddha24
    Trier, Germany84 contributions
    5.0 of 5 bubbles
    For chocolate lover !!
    If you love chocolates or if your children love chocolates ..its a must visit. If you take a Hop on Hop off bus that will also have this stop on the list. It tells the whole story about chocolates and how they are made from Cocoa. Great presentation with a little rainforest inside. My child 7 yr old was amazed to see to see the complete process. You get some chocolates free during the visit. In case you want to buy customized chocolates pls give the order immediately you go inside ( the store is at the end of the building on first floor) . General waiting period is 1 hr to 2 hrs to get the chocolate which you have asked to make. We did not know this and come to know about it at the end of the tour. Hence couldnt place the order. They have great cafe once you come out. Try for Chocolate fondue !!
    What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
    Written 25 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled with family
    Written 22 October 2023
  • Soraya0513
    Budapest, Hungary1,255 contributions
    5.0 of 5 bubbles
    Lovely Sunday afternoon
    This museum is ideal both for adults and children, couples with or without children. It offers a lot of interactive and informative parts where you can participate in games or just simply read and play some games on the screen. You can see the history of chocolate and cocoa beans and of course taste it. You would need 2-3 hours. And highly recommend to book your ticket online if you visit it during the weekend.
    Thank you very much for the great feedback. We are very pleased that you had many positive impressions and that you enjoyed your visit with so much. Greetings from the Chocolate Museum
    Written 25 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled as a couple
    Written 23 October 2023
  • fiona0983
    Market Weighton, United Kingdom85 contributions
    3.0 of 5 bubbles
    Overcrowded and queue after queue!
    Let's start with the positives - It was easy to buy tickets online and it was a good way to avoid the rain for a few hours. We found it easy to get to from our hotel. They also offered a cloakroom area for you to leave coats and bags for a small charge. The negatives - You have to fight to even get in the main door as the queuing system for buying tickets is ridiculous. It takes up the whole entrance way. You have to fight through this queue to get into the shop, the cloakroom, the toilets, the cafe and the museum itself. As we already had tickets we joined the queue to enter the museum which took a bit of finding. As tickets are not for time slots the amount of people been allowed in at any time is greater than the museum can cope with it. There was lots of interactive displays and information boards but due to the volume of people it was hard to get close to many of them or you felt pressured into moving on quickly as a queue of people where waiting. We queued the entire way round the museum and at various points felt very trapped. Was fed up of been pushed about due to the lack of space by the time we reached the end. We was hoping to visit the cafe when we finished in the museum but again the queue was huge and chaotic as it was mixed in with the ticket queue and entrance queue. We attempted to visit the shop but after fighting through the queues we found it was so crowded you couldn't really look round so gave in. The museum seemed like it would be a really interesting visit if the flow of people entering was controlled. I would rather book a time slot and have space to enjoy the museum than just turn up and be crammed in. We did visit on a weekend so maybe a week day might be less busy
    Hello Fiona, thank you very much for your visit and the feedback. The Chocolate Museum is always very busy at weekends. Of course, we always try to ensure that all our guests have a great time with us. During the Christmas holidays, we have now decided to offer time slot tickets in order to better manage the flow of visitors. Best wishes from the Chocolate Museum
    Written 29 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited November 2023
    Travelled as a couple
    Written 27 November 2023
  • trevtravels
    Cambridge, United Kingdom199 contributions
    5.0 of 5 bubbles
    Entertaining and informative museum
    Very informative and interesting exhibits covering production, history and trade and thoughts for the future on sustainability. We loved the tropical room and the factory production line was fascinating. And, of course, the chocolate fountain!
    Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
    Written 18 December 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled as a couple
    Written 17 December 2023
  • Jane R
    Barton Seagrave, United Kingdom68 contributions
    3.0 of 5 bubbles
    Too many people queuing to visit.
    Had planned to visit the chocolate factory. I hadn't got a reservation as could only see the dollar sign to pay for it, not sterling. When we got to the chocolate factory over the Christmas period, there were an awful lot of people. I don't need that much chocolate. I did buy from the chocolate factory shop.
    The museum is very busy during the Christmas holidays and it can get quite busy. Of course, we hope that you will be able to visit us next time. Best wishes from the Chocolate Museum Cologne
    Written 10 January 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited December 2023
    Travelled as a couple
    Written 28 December 2023
  • scubamex
    434 contributions
    5.0 of 5 bubbles
    Very good place to visit while in Cologne.
    Great place to go especially if you like chocolate. Layout of the museum is very good on different floors. Good about of samples as you take in the museum. Plan to spend at least an hour here. Would definitely recommend this place. The adjoining restaurant is also very good. Staff at the museum and restaurant are very helpful and friendly. Ran out of time to visit the gift shop.
    Thank you very much for your visit and the great feedback. We are very pleased that you were able to gather so many positive impressions with us. Kind regards from the Chocolate Museum
    Written 21 May 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2024
    Travelled as a couple
    Written 15 May 2024
  • Aero3926
    364 contributions
    4.0 of 5 bubbles
    Stop in for a treat
    We did not take the tour - didn't think it would be worth it given our knowledge of chocolate making and tours where chocolate is grown. We did, however, have a hot chocolate in the cafe and pick up some treats in the shop. You do not need a ticket to do these things or to use the toilets. If you are in the area, visit the Historische Senfmuehle across the street.
    Thank you very much for your visit and the feedback. Many greetings from the Chocolate Museum Cologne
    Written 27 June 2024
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2024
    Travelled as a couple
    Written 13 June 2024
  • Mr Mac
    18 contributions
    5.0 of 5 bubbles
    If you like chocolate and in Cologne don't miss the Chololate ( Lindt ) museum .
    My wife and I love Chocolate . So the chocolate museum is a must and well worth a visit , very interesting , informative with live cholate making demonstration and little chocolate treats along the way . If you buy a combined ticket for the big ferris wheel you will also get a discount in chocolate shop. Their cafe is also well worth a visit .
    Visited July 2024
    Travelled as a couple
    Written 10 July 2024
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4.0
4.0 of 5 bubbles5,564 reviews
Excellent
2,129
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1,947
Average
1,048
Poor
303
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137

Robert W
Finchampstead, UK14 contributions
5.0 of 5 bubbles
Mar 2020
We had a great time here, nice cafe and then into the museum. The staff are really friendly, there is a lot of interesting info about cacao growing history and present day, then you go to the chocolate manufacturing area. Really interesting, watching the process and the end product. Then up a floor, go to the little manufacturing area 1st, you can choose your chocolate, a list of ingredients (up to 4, from smarties to gummy bears) and for less than 5 Euro and 45 mins you have a custom made chocolate bar. More interesting things to do whilst they are making your bar, cannot recommend this highly enough for all the family.
Written 11 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
Written 12 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

TopsMA
Den Bosch, The Netherlands476 contributions
4.0 of 5 bubbles
Feb 2022
The museum is definitely popular with families, so if you don't have kids I recommend you go during a week day! Weekends are busy! The museum is well set out & interesting for all ages with interactive information but during a pandemic I was a little reluctant to keep touching everything! Social distancing was not adhered too & it was very busy so it felt a little stressful.

The museum was informative & certainly makes you think about the impact of our addiction to chocolate. The actual process areas were not manned when we were there so we only saw the machines churning out little Neopolitans. Lots of free chocolates though & a well stocked store!

The cafe was very nice with a view of the Rhine & attentive staff but sadly no gluten-free options....so disappointing! I just had to watch my husband tuck into a delicious slice of cake!
Written 21 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your excellent and detailled feedback. We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
Written 2 March 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Laura N
Bucharest, Romania591 contributions
5.0 of 5 bubbles
Jan 2022 • Couples
Once day trip to Cologne around New Year's Eve so not many attractions open. Luckily the chocolate museum was open that day and we decided to visit it.

I want to say that you need change so you can try the vending machines inside.

Second most important thing, you can create your own chocolate, but it takes up to 45 minutes so when you reach the factory ask first for the chocolate then check the machineries.

Overall it is a well set up museum, it starts with a bit of history, then it takes you to the factory, real life sized working machinary in place, each well presented. The journey ends with a history of Lindt chocolate, it is nice to remember your childhood through packaging.

I think the entrance was smth around 20 euros per adult. We spent about an hour and a half in the museum.

If you want to buy smth, I recommend you to you at the groundfloor rather than the factory's level. There is also a tiny gift shop. There is where you should personalize your chocolate.

Give it a try!
Written 27 January 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Laura, Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
Written 3 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Andrew
Lippstadt, Germany8 contributions
4.0 of 5 bubbles
Dec 2019
I visited this museum but was unable to take in all the information available about chocolate and the industry. We visited it an hour before closing. Not the best time to make a visit. All in all professionally done but a bit pulled out.the hot chocolate in the cafe was a highlight
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Steph
6 contributions
3.0 of 5 bubbles
Aug 2020
Museum itself is lovely however beware when ordering a BOTTLE of water at the cafe. They bring you tap water and charge €6. The bottle is clearly re-used many times as it is filthy as well. We disputed this with the manager who insisted this was bottled water. It did not even have a seal.
Written 30 August 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for your feedback. We will forward your feedback to our colleagues in the cafe. They always have an open ear for suggestions and criticism. Many greetings from the chocolate side of Cologne
Written 8 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Janice S
Manchester, UK179 contributions
5.0 of 5 bubbles
Jan 2020 • Couples
Lindt, Lindt, Lindt who wouldn’t want to go in here! This is located right in the middle of Cologne on the river. It cost us £13.50 each and it was quite interesting, although this is typically for tourists and I wouldn’t say it was their main production factory. They do show the process of making the chocolate but on a minute scale for tourists. You do get a couple of free samples along the Way. The shop at the end is fantastic for choice and not too expensive either.
Written 4 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your excellent and detailled feedback. Greetings from the Chocolate Museum
Written 8 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tom_M71
Guadalajara, Mexico194 contributions
4.0 of 5 bubbles
Sept 2020 • Family
My family and I visited here during our stay in Cologne. Overall it was much better than I had expected.
Gives you the big picture of the origins of cocoa and the main locations worldwide today for farming, though to the manufacturing process which was very nice to see.

Further on in the museum is a very good quality exhibit of the origins of cocoa in Mesoamérica (middle America).

We spent about 90 minutes there. Well worth it.
Written 4 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
Written 8 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Canucksontheloose
Victoria, Canada736 contributions
4.0 of 5 bubbles
July 2023 • Family
Great tour for the kids (educational and interactive, with treats) but we thought too expensive for an adult (14.50€; kids are 8.50€ each). This museum is open daily and you can buy special tickets like combo (incl Ferris wheel) or family tickets. Note the price increase on Sundays. You can buy tickets there too; it wasn’t packed when we went on a Tuesday afternoon but there were a lot of school kids there the second week of July. And kinda warm in some sections but there is air conditioning.
Written 16 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for the great feedback. We are very pleased that you had many positive impressions and that you enjoyed your visit with so much. Greetings from the Chocolate Museum
Written 31 July 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rosalyn K
Westport, Ireland179 contributions
4.0 of 5 bubbles
Nov 2021 • Couples
Much prefer the Museum experience then reading up on google well presented very interesting and brought back Happy Childhood Memories we appreciated that there was a English Version of everything to read up on going back tomorrow to enjoy the Cafe for my Birthday.. Only thing I would say we didnt have FFP2 masks just had cloth masks we had queued (queue very quick) paid and then only as we were entering exhibition were we challenged about our cloth masks which are double panelled luckily for us we both had surgical mask backup but may I suggest you have the surgical masks in your shop for visitors to purchase just a suggestion or stop people from entering at the door. On a Happy Note Thankyou for Free Chocolate on entering and exiting the Museum.
Written 28 November 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you very much for your review! We are glad to hear that you had a nice day and experience. Greetings from the Chocolate Museum
Written 30 November 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CCL-Family
Amesbury, UK37 contributions
5.0 of 5 bubbles
Dec 2019
You get to this museum by walking along the river which is a great start and you cross on a little bridge to the island that it sits on.
We arrived just after opening time because it can get very busy.
We did have to queue to buy tickets but it did not take long.
You are given your first chocolate as you enter the information part on the ground floor which are very informative as well as being educational about the history of the cocoa plant and how it has been collected and moved around the world and those who were used to do this from the past to the present day.
The rest of the museum is a greenhouse to show the plants and a factory setup to show you how is made and you get to eat more free samples yum!
There is also a cafe, a shop and a place to leave your bags and coats because it can get warm in winter clothes.
This place is well worth a visit which in our case lasted a couple of hours.
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
What a great review! Thank you so much for your positive feedback. We are really happy that you had a great time! Greetings from the Chocolate Museum
Written 27 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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