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Carolus Thermen Bad Aachen

Passstr. 79, 52070 Aachen, North Rhine-Westphalia, Germany
+49 241 182740
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Review Highlights
Poor customer service

Nice spa area, but poor customer service, with exception of poolside staff. Staff need training to... read more

Reviewed today
PIALondon
,
London
via mobile
Maybe better in Winter

A great relaxing experience but next time I will visit in winter - facilities are good and staff... read more

Reviewed 2 weeks ago
Freda232015
,
Johannesburg, South Africa
via mobile
Read all 830 reviews
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Overview
  • Excellent59%
  • Very good31%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“sauna area” (29 reviews)
“steam room” (18 reviews)
“thermal baths” (15 reviews)
Closed Now
Hours
Hours Today: 9:00 am - 11:00 pm
LOCATION
Passstr. 79, 52070 Aachen, North Rhine-Westphalia, Germany
CONTACT
Website
+49 241 182740
Write a ReviewReviews (830)
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All reviews
"sauna area"
in 29 reviews
"steam room"
in 18 reviews
"thermal baths"
in 15 reviews
"few hours"
in 12 reviews
"great spa"
in 6 reviews
"warm water"
in 5 reviews
"large pool"
in 4 reviews
"bathing suits"
in 4 reviews
"relaxing place"
in 4 reviews
"main pool"
in 4 reviews
"second floor"
in 10 reviews
"different areas"
in 3 reviews
"spa facilities"
in 3 reviews
"weekday morning"
in 3 reviews
"water features"
in 4 reviews
"city centre"
in 3 reviews
"pools"
in 105 reviews
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1 - 10 of 247 reviews

Reviewed today via mobile

Nice spa area, but poor customer service, with exception of poolside staff. Staff need training to a) not to ignore customers (in cafe) b) or deal with customer questions and concerns with a poor, dismissive attitude (reception area/changing rooms).

Thank PIALondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

A great relaxing experience but next time I will visit in winter - facilities are good and staff friendly and helpful

1  Thank Freda232015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Leaving here a tip that could have been very useful: leave you car here before going to town, you pay only 3 euro for the garage as a customer, saving you at least 6 euro for parking elsewhere. This is a wonderful place to come...More

1  Thank alexthecarioca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 5 May 2018

I went there on a Friday around 3pm. It was really quiet. You can access to the bath only or also go the sauna part for twice the basic price. They give you an electronic coin when you arrive. You can use it for everything:...More

1  Thank Lews31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2018

We came here brought by a friend who lives in the area, we spent the whole afternoon here after being in Aachen for a while and we came back very relaxed. They have different pools with different temperatures, like in other similar places, but also...More

1  Thank Just_the_Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2018 via mobile

The pool area was good but not very inpressive not very big and had some noisy people. The Sauna section on the other hand was the best I have visited in my life. The jave a wide range of saunas indoor and outdoor with temperatures...More

Thank Ahmed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 March 2018 via mobile

We want to try it, anjoyed because big and enough space for everyone. However, we felt cold always may be because we are not familiar with thermal water around 25-28 degree's.

Thank meltem e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

Since there are several different swimming pools with different water temperature, you will have many options to have fun :) Best thing is that you can swim outside even in winter when there is snow outside. Also I enjoyed a lot with the Jacuzzi part...More

Thank mavi_burcu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2018 via mobile

As always: Nice! Get relaxed during weekend or after work... Steam room, bubles, water jet... Cold bath, medium or hot Temperatur!

1  Thank Efach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 February 2018

Our family of three had a relaxation day after a long period of intense work and moving around Central Europe. Aachen Spa offered excellent place for it. The outdoor pools were awesome. It was -1c outside, so the outdoor pools offered very nice contrast. Recommended....More

1  Thank Multis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
wajdi19
9 May 2018|
AnswerShow all 2 answers
Response from Ahmed M | Reviewed this property |
They are open daily from 9:00 a.m. to 11:00 p.m. Bathing is allowed till around 10:40 pm. Make sure to attend the Sauna infusions. They only different times are during Christmas / new year time
0
Votes
indigokat
12 April 2018|
AnswerShow all 4 answers
Response from okaythisismyusername | Reviewed this property |
Oh yes, it’s family friendly
1
Vote
Marta D
25 November 2017|
AnswerShow all 3 answers
Response from 60yarsofage | Reviewed this property |
Yes, I Think so. They had a shop, but I DI NOT Think that you coulis rent Them.
0
Votes
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