Hamburg Dungeon
Hamburg Dungeon
4
10:00 AM - 5:00 PM
Monday
10:00 AM - 5:00 PM
Tuesday
10:00 AM - 5:00 PM
Wednesday
10:00 AM - 5:00 PM
Thursday
10:00 AM - 5:00 PM
Friday
10:00 AM - 5:00 PM
Saturday
10:00 AM - 6:00 PM
Sunday
10:00 AM - 5:00 PM
About
The Hamburg Dungeon brings together an amazing cast of actors, special effects, stages, and rides in a truly unique and exciting walkthrough experience that you can see, hear, smell, and feel. As a visitor, you will become part of the action and, at times, even the lead role. With 11 Shows, professional actors and two exciting rides, the Hamburg Dungeon offers a one of a kind entertainment experience incomparable to any other attraction in town. Frightening, scary fun, and entertaining – simply unique!
Duration: 1-2 hours
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AU$46.96
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The area
Address
Neighbourhood: Hamburg-Altstadt
How to get there
- Rödingsmarkt • 6 min walk
- Baumwall • 7 min walk
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4.0
2,502 reviews
Excellent
1,338
Very good
692
Average
270
Poor
97
Terrible
105
Josefine C
4 contributions
June 2024 • Friends
We had a great time until the last ride where I accidentally took the safety down on the ride. I thought it was single ones and not one whole. Also me and my friend are not fluent in German so any warnings about it must have been lost in translation. Nevertheless when the guy operating the ride discovered the mistake, he made a big fuss of trying to find out who did it instead of just lifting the safety immediately and getting on with his job. He then accused me and my friend (which was right) but he spoke no English so we couldn’t tell him it was a mistake. And then he threw us out. Very disappointed that a simple mistake that (anyone could have made) got us kicked out.
Written 17 June 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hello Josefinec,
we are glad to hear that you enjoyed the tour.
And we are absolutely sorry for the misunderstanding!
It is very important that our guests are safe that´s why our team member was that strick.
But it was a misunderstanding. And we are sorry for that.
Your Hamburg Dungeon Team
Written 22 June 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sharon H
6 contributions
Apr 2018
We visited Hamburg Dungeon whilst in port on a cruise, having pre-booked tickets through tripadvisor. The only reason I couldn't give this 5 stars is that we had to do the tour in German as they only do English language tours at 10am on Friday, Saturday and Sunday. However, despite the obvious difficulties and missing out on a lot of the fun due to not understanding most of what was said by the characters on the tour, it was still great fun, and really good value for money. If I am ever back in Hamburg I would do it again whilst they have an English language tour on so I could enjoy the bits I missed. I would say younger children might find this too scary as it is dark and the characters are so convincing at scaring you! It is also quite interactive, members of the audience/group are bought in to the action by the cast. There are a couple of little rides along the way, a water flume and a free-fall drop (which we skipped due to a member of the family having a heart condition) but you can bypass both if needed. highly recommended but check that you are going when you can understand the language!
Written 2 May 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
DrAwkard
Johnson City, TN103 contributions
July 2016
This is an interactive event. If you only speak English, you should attend at one of their scheduled times for an English tour.
There are two times they take photos of you within your group (even a group of 2). You start out with a photo shoot, which of course they offer you a chance to buy it at the end. So make it a good one, especially if you're the person who enjoys such photos. The other photo is during the floor drop ride, which occurs at the very end. Some planning on your part would allow you to pose for this.
Note: At the start of the attraction, they show several broken phones and cameras and ask you to secure them and turn them off. There is only one point where they could end up like this and that is during the free-fall drop at the very end of the attraction. At no other time would you have any issue getting your things broken. I had my sunglasses in my shirt pocket. During the free-fall ride, they flew out (which interestingly enough was in the photo).
While there is a little history in the tour, you aren't going to come out a historian. There's a torture chamber where they have some fun with you (my wife was jailed, I was strapped to a chair). There's an Inquisitor, two people are called to the stand. Others I'll let you discover.
The actors are terrific. I would return just to see them in action again.
And of course, you're wondering about the bathroom. Well, I think it is only in the men's room, but there are some vending machine items in there that I've never seen before in the USA. I'll leave it at that.
Oh, and there's a foosball table in the waiting area outside the restrooms (Water Closets they call them, look for the "WC"). It costs 50 cents and is worth a round.
Please click the thumbs up if you read this far and found it helpful.
There are two times they take photos of you within your group (even a group of 2). You start out with a photo shoot, which of course they offer you a chance to buy it at the end. So make it a good one, especially if you're the person who enjoys such photos. The other photo is during the floor drop ride, which occurs at the very end. Some planning on your part would allow you to pose for this.
Note: At the start of the attraction, they show several broken phones and cameras and ask you to secure them and turn them off. There is only one point where they could end up like this and that is during the free-fall drop at the very end of the attraction. At no other time would you have any issue getting your things broken. I had my sunglasses in my shirt pocket. During the free-fall ride, they flew out (which interestingly enough was in the photo).
While there is a little history in the tour, you aren't going to come out a historian. There's a torture chamber where they have some fun with you (my wife was jailed, I was strapped to a chair). There's an Inquisitor, two people are called to the stand. Others I'll let you discover.
The actors are terrific. I would return just to see them in action again.
And of course, you're wondering about the bathroom. Well, I think it is only in the men's room, but there are some vending machine items in there that I've never seen before in the USA. I'll leave it at that.
Oh, and there's a foosball table in the waiting area outside the restrooms (Water Closets they call them, look for the "WC"). It costs 50 cents and is worth a round.
Please click the thumbs up if you read this far and found it helpful.
Written 4 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
SaschaRai
Eichstätt, Bayern, Germany1,186 contributions
Nov 2016 • Solo
Following my visit to the awesome Miniatur Wunderland (during my November 2016 trip to Hamburg), I decided to also check out the Hamburg Dungeon.
I had heard something about the Dungeons (attraction in various cities), but hadn't looked to deeply into the matter, and wasn't sure what to expect. The Hamburg Dungeon is an interactive experience that takes you through some episodes of the cities (darker) history, that is led by actors. Not all the historical information given is going to be 100% accurate.
Here in Hamburg there are also 2 rides that are part of the attraction, a boat ride which is like an extremely mini-version of Disneyland's Pirates of the Caribbean ride, and a small free fall tower.
No phones/cameras allowed during the attraction. There is a photo op just before starting the tour, with a photographer and you can purchase that picture at the end if you so wish. The picture is best done if there are at least 2 of you (so not really great for solo travellers).
The walk up rate is €25.95 though online prices are lower, and the Hamburg Card also offers a discount. Back in 2016, during my visit, the Hamburg Card discount was a whopping €9 (making it cheaper than the online offer), looking at the info material for 2017 it seems that this discount has been reduced to €7 (and in line with the online offer).
I think the discounted offers (online or with the HC) are a fair price for the value you get with all that goes into creating the experience, but the walk-up rate is to high.
There are some English language tours offered here, but they are extremely limited. Only on weekends (Fri, Sat, Sun) and on some holidays, and only with a 1000h entry time. If you would like the English tour, do check their website to make sure that they have one when you're planning on visiting (as the days and times might change).
I went with a German tour, and had to wait about 25 minutes for the next available one. I have since been to the Amsterdam Dungeon as well, and in Amsterdam they cycle through the tours much quicker and offer regular English-language tours. But I suppose overall the Hamburg Dungeon does get less Visitors than other locations.
We were a relatively small group, most people were there with a significant others, me and another person were the only solo travellers. Afterwards I thought it would be much more fun when you do have someone to share the experience with, as the actors will interact with people on the tour and interaction is better when there's more of you.
The tour started with a very Gothic looking Fella giving us an introduction before being joined by his slightly deranged "sister", then it was off into an elevator and through the Gothic-looking-Fella's Family's Library to explore different aspects of Hamburg's darker history.
Some SPOILERS AHEAD
We were taken to:
- a torture chamber (Middle Ages), where a couple were called on stage.
- a trial of the Holy Inquisition (13th Century), where 3 from the group had to stand trial (and of course all were found guilty of the charges).
- the Labyrinth of the Lost, a mirror maze where we all got lost until we were "saved" by one of the actresses.
- the Black Death (1350), where we found ourselves at the University and an autopsy.
- the Great Hamburg Fire (1842), where we the "deranged lady" from the entrance claimed that she had set the fire (in reality it started in a cigar factory).
- a Pirate Tavern at the times of the Pirate Klaus Störtebeker (1401), then on to a ship to try to save Störtebeker from his planned execution after he had been captured by the Hansa Authorities, unfortunately we were to late to save him.
- Smuggler Gangs in Hamburg (19th Century), with the aforementioned boat ride.
- The Tragic Story of Maria Katharina Wächtler (18th Century), sad, spooky and scary.
- and as final attraction we got on the Free Fall tower. Some seats are occupied by skeletons.
They do seem to bring new parts to the attraction, and take out others over time, so even if you had been years ago, check it out as there could be something new.
All in all it lasts about 90 minutes, I had a fun time, learned some things and decided to read up a bit more on them.
The quality of the experience does hinge a lot on the actors, but also in part on the group you're with, since it's all an interactive experience.
I did like it enough that I checked out another of the Dungeons when I visited Amsterdam a few months later, and would check out others when visiting other cities where they are located.
The Dungeons are operated by Merlin Entertainment, if you visit multiple Merlin Entertainmente attractions you might also want to look into pricing of their Annual Passes.
I had heard something about the Dungeons (attraction in various cities), but hadn't looked to deeply into the matter, and wasn't sure what to expect. The Hamburg Dungeon is an interactive experience that takes you through some episodes of the cities (darker) history, that is led by actors. Not all the historical information given is going to be 100% accurate.
Here in Hamburg there are also 2 rides that are part of the attraction, a boat ride which is like an extremely mini-version of Disneyland's Pirates of the Caribbean ride, and a small free fall tower.
No phones/cameras allowed during the attraction. There is a photo op just before starting the tour, with a photographer and you can purchase that picture at the end if you so wish. The picture is best done if there are at least 2 of you (so not really great for solo travellers).
The walk up rate is €25.95 though online prices are lower, and the Hamburg Card also offers a discount. Back in 2016, during my visit, the Hamburg Card discount was a whopping €9 (making it cheaper than the online offer), looking at the info material for 2017 it seems that this discount has been reduced to €7 (and in line with the online offer).
I think the discounted offers (online or with the HC) are a fair price for the value you get with all that goes into creating the experience, but the walk-up rate is to high.
There are some English language tours offered here, but they are extremely limited. Only on weekends (Fri, Sat, Sun) and on some holidays, and only with a 1000h entry time. If you would like the English tour, do check their website to make sure that they have one when you're planning on visiting (as the days and times might change).
I went with a German tour, and had to wait about 25 minutes for the next available one. I have since been to the Amsterdam Dungeon as well, and in Amsterdam they cycle through the tours much quicker and offer regular English-language tours. But I suppose overall the Hamburg Dungeon does get less Visitors than other locations.
We were a relatively small group, most people were there with a significant others, me and another person were the only solo travellers. Afterwards I thought it would be much more fun when you do have someone to share the experience with, as the actors will interact with people on the tour and interaction is better when there's more of you.
The tour started with a very Gothic looking Fella giving us an introduction before being joined by his slightly deranged "sister", then it was off into an elevator and through the Gothic-looking-Fella's Family's Library to explore different aspects of Hamburg's darker history.
Some SPOILERS AHEAD
We were taken to:
- a torture chamber (Middle Ages), where a couple were called on stage.
- a trial of the Holy Inquisition (13th Century), where 3 from the group had to stand trial (and of course all were found guilty of the charges).
- the Labyrinth of the Lost, a mirror maze where we all got lost until we were "saved" by one of the actresses.
- the Black Death (1350), where we found ourselves at the University and an autopsy.
- the Great Hamburg Fire (1842), where we the "deranged lady" from the entrance claimed that she had set the fire (in reality it started in a cigar factory).
- a Pirate Tavern at the times of the Pirate Klaus Störtebeker (1401), then on to a ship to try to save Störtebeker from his planned execution after he had been captured by the Hansa Authorities, unfortunately we were to late to save him.
- Smuggler Gangs in Hamburg (19th Century), with the aforementioned boat ride.
- The Tragic Story of Maria Katharina Wächtler (18th Century), sad, spooky and scary.
- and as final attraction we got on the Free Fall tower. Some seats are occupied by skeletons.
They do seem to bring new parts to the attraction, and take out others over time, so even if you had been years ago, check it out as there could be something new.
All in all it lasts about 90 minutes, I had a fun time, learned some things and decided to read up a bit more on them.
The quality of the experience does hinge a lot on the actors, but also in part on the group you're with, since it's all an interactive experience.
I did like it enough that I checked out another of the Dungeons when I visited Amsterdam a few months later, and would check out others when visiting other cities where they are located.
The Dungeons are operated by Merlin Entertainment, if you visit multiple Merlin Entertainmente attractions you might also want to look into pricing of their Annual Passes.
Written 19 May 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tomratz
Hamburg, Germany9 contributions
June 2011 • Friends
Please be advised that the actors do only speak german. There might be English tours, bit please get informed before you enter the Hamburg Dungeon.
And do get a 2-4-1 Voucher, otherwise it is far too expensive. you will be lead from one room into another... the actors are not very motivated, I think. And one actor gets several roles...
Nothing too fear about, well done but no need to see...
Please plan at last 30 min to 2 hour waiting time or get the tickets in advance
And do get a 2-4-1 Voucher, otherwise it is far too expensive. you will be lead from one room into another... the actors are not very motivated, I think. And one actor gets several roles...
Nothing too fear about, well done but no need to see...
Please plan at last 30 min to 2 hour waiting time or get the tickets in advance
Written 15 June 2011
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GerryUSA
Ohio112 contributions
July 2019 • Friends
Wow, I am glad I didn't pay 25.50 EUROS for this. Online prices are much cheaper. It's fun and has some local Hamburg history tied in which is cool and cruel. The fear and frightening factor is not as severe as I had expected but it's definitely well advised that kids under 10 aren't allowed (allusions to castration as a means of torture) and those 10-14 only with an adult. I saw the German show and much of its wording seemed to be directly translated from English - just didn't sound that natural in German. The acting was pretty good but I didn't like that you had to go through the entire thing with a rather large group of people. It's tight in some of the rooms and you don't have a chance to see everything because it's so crowded. Although it would be a lot more fun if you were allowed to take pictures or they would at least include the initial photo that they take in the entry price. Didn't feel like paying another 10 Euros for it.
Written 5 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
586markhughes
County Dublin, Ireland6 contributions
Aug 2015 • Friends
For the foreing people the tour like other dungeans the tours all in english langauge for tourist not in german because german langauge not international like english ,,,, me i go dungeans and i luke the horror thing but the disappointed when buy ticket the staff tell me the tour in english only 2 days the other days in german ,, when i start the tour not understand me and friends nothing just only she and not understand in german language its not nice for germany because the tourist and HAMBURG come tourist from cruiseliners if want hamburg and german improve with toursit like berlin this things like dungeans make it in ENGLISH LANGUAGE for understand the history of the dungeans the tourist ,,,,,,, BERLIN is in a day we have 8 tours in berlin 4 in german and 4 in english like this good but not like hamburg only in german
Written 17 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
AncalimeB
Heredia, Costa Rica19 contributions
Aug 2013
I'm surprised to see this attraction so low in the TripAdvisor list. It is very interesting, the actors are really good and the place is very well constructed and decorated. I warn you, if you don't speak German, go to the English show (weekends), and go early because is a really popular place. Yes, is a bit more expensive than the regular tourist attraction, but is worth it, and you can find coupons for it in many hostels! Ask your hotel/hostel receptionist.
Written 26 September 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Meg T
Birmingham, UK17 contributions
Oct 2011 • Friends
We opted to have an English tour of the dungeons, since neither myself nor my friend speak German beyond asking for a wine. With only a few exceptions, the staff were absolutely brilliant and spoke English almost perfectly. There were friendly and very eager to interact with us, especially to scare me! Before we began the tour, one of them even got out a cardboard cut-out of Prince William - since we went shortly after the Royal Wedding - and started making jokes with us about him! It was a very enjoyable visit.
*We visited here in May 2011 but I can't select it as an option!
*We visited here in May 2011 but I can't select it as an option!
Written 23 September 2012
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natascha B
38 contributions
Aug 2019
I expected something different, but it was ok and not that scary that I thought it might be. A bit expensive though for what it is...
Written 5 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ho letto che ci sono delle lunghe code all"entrata, ma facendo il biglietto online si evita la coda?
Written 16 November 2019
Dana C
Berlin, Germany
Hallo:)
Habe eine Frage. im Hamburg dungeon sind ja 2 fahr-attraktionen dabei. der freie Fall und die wasserfahrt oder so ähnlich:)
meine Frage wäre : muss ich die mitmachen? Bin ein ziemlicher schisser, auch bei langsamen fahrgeschäften. im London dungeon musste ich keinen free Fall mitmachen und durfte im Nebenraum warten. ist es im Hamburger dungeon genauso?
vielen dank schonmal im voraus :-)
Written 27 March 2018
Die wasserfahrt ist harmlos (bin auch ein schisser...), da muss man nur beim ein und aussteigen aufpassen, weil es ziemlich dunkel ist (bin brillenträger). vor dem freuen Fall wird man aufgeklärt, schwangere und kranke sollten daran nicht teilnehmen und nehmen einen anderen Ausgang (Der freie Fall ist der Abschluss).
ich wünsche einen schönen tag
Written 30 March 2018
how do I book an English tour please?
Written 31 December 2017
Hi,
at the top o the page you can choose the englisch langueage.
Then you can choos at the right book now and save, in the next step choose englisch saver ticket.
as far i can remeber the englisch tours are only on fridays.
i hope i could help you!
Written 31 December 2017
how do I book an English tour
Written 31 December 2017
The english tour is the first tour on the weekends when they open at 10 am.
Written 2 January 2018
Is it suitable for 3 years old toddlers. ?
Thank you
Written 1 September 2017
They won't understand the jokes and maybe also get scared. Better not. I guess starting 10 years is a good age
Written 1 September 2017
Hallo.
Wir haben keinen Drucker. Können wir auch die Email mit dem Print@home-Ticket dort vorzeigen?
Written 1 January 2017
Hallo ich werde mit meiner klasse ins Hamburg Dungeon gehen ich bin sehr ängstlich und habe leider leichte Angst vor dunkelheit. Deshalb meine frage kann ich dort trotzdem hingehen und ist es die ganze Tour über stock dunkel oder sehe ich noch meine eigene Hand vor dem gesicht
Written 13 July 2016
Die ganze Tour ist es nicht so dunkel. Es gibt so zwei oder drei Begebenheiten wo es extra dunkel gemacht wird und man versucht dem Besucher Angst zu machen. Insbesondere der Raum mit dem Käfig und dem Irren da drin. Der ist unheimlich.
Ich hab mich da hinter meinem Freund versteckt.
Du gehst ja auch nicht allein dorthin. Versteck dich dann einfach hinter ein paar Klassenkameraden
Written 14 July 2016
jtk795
Zdar nad Sazavou, Czech Republic
Hello, my name is Jitka and I would like visit Dungeon. With my friends. But my friends dont know foreiign language and I am beginner in English. Is visit suitable for us ?I apologize for my mistakes. Thank you for your answer.
Jitka
Written 15 July 2015
The tour is scary enough. However, there are several parts you may find not amusing when not understanding the actors.
Written 14 September 2015
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