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Lyon Tourist Office

Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
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USD 28.75*
and up
Lyon City Card
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Lyon Tourist Office accompanies you while you discover Lyon. We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.
  • Excellent63%
  • Very good28%
  • Average5%
  • Poor2%
  • Terrible2%
Travellers talk about
Closed Now
All hours
Hours Today: 9:00 am - 6:00 pm
Suggested Duration: < 1 hour
Place Bellecour, 69002, Lyon, France
+33 4 72 77 69 69
Write a ReviewReviews (545)
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1 - 10 of 197 reviews

Reviewed 4 weeks ago

We stopped by on our second day and picked up some maps and information. The staff was very helpful and friendly.

Thank dd83686
Reviewed 4 weeks ago

Rachel helped us with our CityPass and told us how to get the most out of it. She made it so easy. The Citypass is good at all museums and on all transit. Just use the Citypass, no need to turn it in for any...More

Thank VTW48
Reviewed 6 November 2017

We were so happy we took the time to visit the tourist office in Lyon. The young man who helped us (I'm so sorry I didn't write down his name - spoke perfect English), was incredibly helpful, and saved us money with his suggestions. Because...More

Thank 88suzyq
Reviewed 4 October 2017

Great on stop shop. Helpful staff, great deal on public transport. Great information accurate maps. A MUST.

Thank Paul G
Reviewed 29 September 2017

The gentleman that helped me was very friendly and spoke English well, which was helpful. My only suggestion would be to put the signs for the office in better places.

Thank Cynhoff
Reviewed 20 September 2017

We were given very good advice on how best to plan our visit. the Staff there were most helpful and could communicate in english.

Thank IDC1941
Reviewed 19 September 2017 via mobile

Why every city doesn't have some sort of City Card is a mystery to me: it's brilliant. It encourages tourists to explore (which leads to spending money), see museums, and take the Metro (which leads to spending even more money).

Thank Liz R
Reviewed 15 September 2017

We just went quickly to the tourist information centre to pick up our City Pass cards that we'd ordered online, and weren't expecting all the information we got (go figure). Rachel was so informative and knowledgeable about all the different things we were interested in...More

Thank Caitlin M
Reviewed 14 September 2017

this is a big office, well-staffed; the Citycard is good value, and portable wifi is worth having; there are free maps, lots of leaflets

Thank monsieurkevin
Reviewed 1 September 2017

We arrived in Lyon with no plan for a visit. I quick visit to the tourist office we left with a map a plan and knowledge of what to see and do. Very helpful.

Thank Andrew E
Nearby Restaurants
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L'Atelier d'Yvonne
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Nearby Attractions
Place Bellecour
1,456 reviews
.11 km away
Rue des Marronniers
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.18 km away
Flower Tree
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Questions & Answers
19 March 2017|
AnswerShow all 2 answers
Response from OnlyLyon_Tourisme | Property representative |
Hello and welcome to Lyon ! You can easily reach the tourist office from Lyon Part-Dieu train station with the bus C9 which is direct. You can take it in front of the train station (exit Vivier-Merle, between the train... More
Google Translation
27 July 2016|
AnswerShow all 3 answers
Response from OnlyLyon_Tourisme | Property representative |
Hi Andrew! At the tourist office place Bellecour we will be glad to provide you for free our guide COLLECTOR in English to discover Lyon’s food at the time of your stay. Here are a few additionnal tips to enjoy our... More
Google Translation
Samantha D
I will be spending a day and aa half in Lyon and would like to know the best way to see the best Lyon has to offer. I am on my own and I am an avid photographer and a great lover of history. Can you tell me if it is easy to see most of the old and historical parts of Lyon or is it very scattered. I understand there is a hop on hop off bus but there is a long waiting time between each bus and stop. I will be in Lyon on the 26/27th of February so will also need to have an idea of what the of weather I can expect?? I understand that February in some parts of Europe is the coldest month. do I need to worry about snow?? All information you could provide me with to see the best of Lyon in the time frame I have would be greatly appreciated. Thanking you for your time and assistance. Kind regards Samantha from Australia
28 December 2015|
Response from OnlyLyon_Tourisme | Property representative |
Dear Madam, Thank you very much for your message and your interest in Lyon ! We will be delighted to help you organize your stay in Lyon, can you just copy your question to our email address info at lyon-france . com... More
Google Translation