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Lyon Tourist Office

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Address: Place Bellecour, 69002, Lyon, France
Phone Number:
+33 4 72 77 69 69
Website
Today
09:00 - 18:00
Closed now
See all hours
Hours:
Sun - Sat 09:00 - 18:00
Recommended length of visit: <1 hour
Description:

Lyon Tourist Office accompanies you while you discover Lyon.

We provide...

Lyon Tourist Office accompanies you while you discover Lyon.

We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.

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Book In Advance
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USD 26.38*
and up
Lyon City Card
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TripAdvisor Reviewer Highlights

Read all 358 reviews
Visitor rating
  • 90
    Excellent
  • 42
    Very good
  • 8
    Average
  • 1
    Poor
  • 4
    Terrible
So helpful

The ladies were wonderful here. Not only did they explain to us where to find what we wanted but gave us other ideas as well. The recommendation for a resturant was perfect, thank... read more

5 of 5 bubblesReviewed 3 days ago
stephenavenue
,
Calgary, Canada
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358 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Calgary, Canada
Level Contributor
169 reviews
93 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
5 of 5 bubbles Reviewed 3 days ago NEW

The ladies were wonderful here. Not only did they explain to us where to find what we wanted but gave us other ideas as well. The recommendation for a resturant was perfect, thank you.

Helpful?
1 Thank stephenavenue
Milan, Italy
Level Contributor
100 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

As always, one of the best tourist offices in the world - knowledgeable and very helpful staff, plenty of information and brochures. It's my first stop when visiting Lyon, to check what's going on.

Helpful?
1 Thank ANGELO V
ONLYLYON T, Assistante Tic Manager at Lyon Tourist Office, responded to this review

Hello Angelo V, It's a pleasure to read your comment! Thank you for your visit and for your time to explain us your feelings about our staff. We hope to see you soon in Lyon! Best regards. Nicole Girardon Assistante TIC Manager #ONLYLYON More 

Level Contributor
40 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 16 February 2017

I had some questions which their website could not help me with and decided to go to the tourist office and ask in person. They were very helpful with answering my questions and even had opportunities of speaking various languages (e.g. Spanish). They can give you recommendations and find a suitable tour for you.

Helpful?
Thank Nadine A
ONLYLYON T, Assistante TIC Manager at Lyon Tourist Office, responded to this review

Dear Nadine A, It's a pleasure to read your comment. Our team of Lyon City expert are at your disposal to helping you to offer you the best tour to discover our wonderful City! We hope to see you again in Lyon. Regards Nicole Girardon Assistante Tic Manager More 

Athens, Greece
Level Contributor
41 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 17 January 2017

Had several requests since our daughter would be an exchange student in Lyon. There were tickets that you took, according to your language preference. When we were served ( not to long a wait), they were expedient, accurate and extremely helpfull. Keep up the good work.

Helpful?
Thank Viky S
ONLYLYON T, Assistante TIC Manager at Lyon Tourist Office, responded to this review

Dear Viky S, Thank you very much for your comment! We are glad to know our team of Lyon City Expert made good job as usual to answer to your questions. We hope your daughter appreciate her exchange in our beautifull city. See you soon in Lyon! Best regards. Nicole Girardon Assistante TIC Manager More 

Solihull
Level Contributor
63 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 12 December 2016

gave us a lot of good advice and tips about lyon and the old town area. well worth a visit if you are new to lyon.

Helpful?
Thank jackb39
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello jackb39! Thank you very much for your positive comment! We hope to see you soon in Lyon! Regards, Cécilia PRUDHOMME TIC Manager More 

New Zealand
Level Contributor
687 reviews
316 attraction reviews
common_n_attraction_reviews_1bd8 153 helpful votes
4 of 5 bubbles Reviewed 5 December 2016

We went here to find out about local mobile phones and mobile data found them very pleasant and helpful and were able to direct us to the Orange shop which had what we were looking for.

Helpful?
Thank Narziss
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Narziss, Thank you very much for your positive comment! We hope to see you soon in Lyon! Regards, Cécilia PRUDHOMME TIC Manager More 

Level Contributor
49 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 138 helpful votes
4 of 5 bubbles Reviewed 4 December 2016

We used the helpful, multilingual tourist office to pick up the Lyon City Card and portable Wi-Fi hot-spot. The Lyon card is very good, the WiFi hot-spot rarely worked. We'd use the Lyon card again.

Helpful?
Thank ailuro
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello ailuro! Thank you very much for your positive comment! Lyon City Card is the best deal to discover our beautiful city! We hope to see you soon in Lyon! Regards, Cécilia PRUDHOMME TIC Manager More 

London, United Kingdom
Level Contributor
32 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 27 November 2016

Title more or less sums it up. They all seem genuinely keen to help and to promote their lovely city. Everyone there was friendly and genuinely smiley. Special mention to Ellen who was a star even by their high standards.

Helpful?
Thank Quinssa1255
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Quinssa1255! Thankl you very much for your kind message. All my team, Ellen particularly, is proud that you enjoyed your visit of our tourist information center! We do our best to promote our lovely city! We hope you will be back soon! Regards, Cécilia PRUDHOMME TIC Manager #ONLYLYON More 

Canberra, Australia
Level Contributor
24 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 November 2016

Stopped in by chance when passing the Tourist Information and so glad we did! The office is exceptionally organised, caters to a variety of different languages and full of ideas to aid you in experiencing this magnificent city. We ended up purchasing a two day Lyon City Card which was worth every Euro. At a cost of 33E per person... More 

Helpful?
Thank bibby199
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello bibby199 Thank you very much for your positive comment! Lyon City card is the best value for money way to discover our city and we are glad that you enjoyed it! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

Deptford, New Jersey, United States
Level Contributor
59 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 6 November 2016

Well organized with greeters who can answer many less complicated questions and so keep the line-ups in check. Good maps and tourist info. bathroom, too, I think.

Helpful?
Thank Bruce W
ONLYLYON T, Responsable réception at Lyon Tourist Office, responded to this review

Hello Bruce W! Thank you very much for your positive comment! We are very glad that you enjoyed you visit of the Tourist Information Center ONLYLYON! We would love to welcome you again ! Regards, Cécilia PRUDHOMME TIC MANAGER More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lyon Tourist Office and other visitors
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Questions? Get answers from Lyon Tourist Office staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?