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Office de Tourisme du Lac d'Annecy

Review Highlights
Friendly Staff

Staffs were very friendly and helpful. We arrived to enquiry about the accommodation on the day... read more

Reviewed 16 January 2019
yogohowshou
,
Manchester, United Kingdom
This guy knows the region

We stopped in by accident as we had parked near the tourist center. Figured we would drop in to... read more

Reviewed 3 October 2018
Jeff S
,
Chateauguay, Canada
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Traveller Overview
  • Excellent56%
  • Very good32%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“tourist office”(13 reviews)
“high season”(2 reviews)
About
Suggested duration: < 1 hour
As featured in 3 Days in Annecy
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Contact
1 rue Jean Jaures, 74000, Annecy, France
Website
+33 4 50 45 00 33
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Reviewed 16 January 2019

Staffs were very friendly and helpful. We arrived to enquiry about the accommodation on the day, the staff recommended a nice, homey b&b with a fair price.

Date of experience: February 2018
Thank yogohowshou
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 17 January 2019

Hello from Lake Annecy, Thank you for this very nice comment. Our advisors try to give you detailed information and advices to make your stay as pleasant as possible. We hope to see your again,

Reviewed 3 October 2018

We stopped in by accident as we had parked near the tourist center. Figured we would drop in to confirm some of our already identified places - he confirmed and suggested so much more. Great idea to visit here firstMore

Date of experience: September 2018
1  Thank Jeff S
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 4 October 2018

Hello and thank you for this very nice comment. It is always a good idea to go to the Tourist Office, our advisors will give you detailed information and ideas or advice of visits to make your stay as pleasant as possible. We hope to...More

Reviewed 26 August 2018

Even in the high season they take time to explain and answer questions . Lots of information and guide to recommended places to visit and restaurants of good quality

Date of experience: August 2018
Thank Chris N
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 27 August 2018

Hello Sir and Thank You for this remark. We hope you had a plaisant stay and we hope to see you again ! Cordialy.

Reviewed 7 August 2018

A very modern and well organised Info Office. Staff very helpful and provided us with lots of ideas of places to visit. . Don't have bus time tables, nor do the bus station, all on the internet, so we were told.More

Date of experience: July 2018
Thank jirah_10
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 8 August 2018

Hello from Annecy Lake, Thank you for this pleasant comment. Depending of the destination we do not have all the time tables for the whole area, some bus companies do not give us paper time tables and insist to check on their web site. Sorry...More

Reviewed 25 July 2018 via mobile

Even though the building is large, this tourist office was a bit hard to find. But once found, the people were very helpful and spoke excellent English.

Date of experience: July 2018
1  Thank JenniferC715
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 25 July 2018

Hello Lake Annecy and thank you for this comment. Looking forward to seeing you again in our beautiful region. Have a good summer.

Reviewed 21 June 2018

Really difficult to find some where to let dog cool down around this massive lake every where dogs are banned unless you can find a little area off the track would not have come if had known it was going to be so difficult to...More

Date of experience: June 2018
Thank susierut
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 22 June 2018

We understand your dismay, many places are allowed with dogs on a leash. Our region as many regions in France have sensitive areas, where wild or domestic animals live peacefully. Dogs can go for a walk with their owner, but you must also respect these...More

Reviewed 11 June 2018 via mobile

A weekend in anncey with my husband for five nights was absolutely amazing the trip we took from London to Anncey seven hours on two trains and underground train would go back again it was beautiful

Date of experience: May 2018
Thank conwyLondon
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 11 June 2018

Hello and thank you for this pleasant comment. We hope to see you again for a longer stay. Cordialy From Annecy Lake

Reviewed 17 May 2018

This is one of the largest and most impressive buildings I have seen for a tourist office. The staff speak good english and readily hand you a map but don't offer suggestions. Just near the lake

Date of experience: April 2018
Thank Robyn-and-Rob
Reviewed 30 April 2018

The best thing to do after visiting this little gem city Annecy. Beautiful and sunny day helped us having wonderful views and picture.

Date of experience: April 2018
Thank Dana H
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 2 May 2018

thank you for this pleasant comment Cordialy.

Reviewed 14 April 2018 via mobile

The man at the counter was very rude. He failed to smile or greet me. I asked about things to do in Annecy and he put a map on the counter and circled the old town. I asked about the market and he circled the...More

Date of experience: April 2018
Thank Kerfle
Cyril Z, Responsable relations clients at Office de Tourisme du Lac d'Annecy, responded to this reviewResponded 18 April 2018

Hello, We are sorry for the welcome you received last week . We will communicate your comment to our team. We hope that this incident did not have any consequences on your stay. We would like to meet you again in better conditions. cordially !

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