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Review Highlights
Excellent, friendly, knowledgeable guide She is very flexible and willing to accommodate our interests.

Excellent, friendly and knowledgeable guide. She is flexible and willing to accommodate our... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
curtaj
,
Chandler, Arizona
Fantastic tour

Veronique our group tour guide was exceptional. She knows her topic like the back her hand. She... read more

Review collected in partnership with this attraction

Reviewed 11 July 2018
ednadandin
,
Sydney, Australia
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  • Excellent96%
  • Very good3%
  • Average0%
  • Poor1%
  • Terrible0%
Travellers talk about
About
Deeply proud and attached to our region, strongly marked by a Pyrenean nature, we are a family run company that aims to help you discover the treasures of Lourdes and our beautiful Pyrenees. We've created a diversified range of excursions, we can...more
Contact
65350, Lourdes, France
Website
+33 6 48 27 45 36
Reviews (133)
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All reviewsrecommend detoursairport transferexcellent tourbasque regionguided tourhalf day tourdriver guidenational parkpic du midithree hoursbeautiful sceneryveroniquecompanypunctualpyreneesenglishinterests
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1 - 10 of 102 reviews
Reviewed 1 week ago

Excellent, friendly and knowledgeable guide. She is flexible and willing to accommodate our interests.

Review collected in partnership with this attraction
Thank curtaj
Reviewed 11 July 2018

Veronique our group tour guide was exceptional. She knows her topic like the back her hand. She is also very accommodating with our many questionsMore

Review collected in partnership with this attraction
Thank ednadandin
Veronique A, Directeur général at Detours Pyreneens, responded to this reviewResponded 2 weeks ago

Dear Edna, Thank you very much for reviewing the services of our company and share your experience with the Trip Advisor's users. It was our pleasure to arrange the transfers for your party, from Toulouse airport to Lourdes and back. Also, we are glad to...More

Reviewed 4 July 2018

My airport transfer from Pau to St Jean Pied de Port went very smoothly from the beginning. Veronique responded very quickly with all of my questions over email. Payment was easy and I appreciated that I could pay by credit card beforehand. Veronique was at...More

Review collected in partnership with this attraction
Thank Kristen950
Veronique A, Directeur général at Detours Pyreneens, responded to this reviewResponded 5 July 2018

Dear Kristen, We'd like to thank you for taking the time to review the service you booked with us. It was our pleasure to help you with arranging the logistics of your experience on the Camino and we hope you did not have a hard...More

A TripAdvisor Member
1
Reviewed 16 June 2018

my mom and I came to lourdes without any knowledge of the area. I’m not someone who goes on tours and if I find myself on one, I get really bored, but with véronique we took a private tour and it was really informative and...More

Review collected in partnership with this attraction
Thank A TripAdvisor Member
Veronique A, General Manager at Detours Pyreneens, responded to this reviewResponded 18 June 2018

Dear Kenny, Thank you very much for reviewing your booking with us on Trip Advisor and let travellers know about Détours Pyrénéens. It is a great pride to hear that, in spite of you not being used to go on a tour, you particularly liked...More

Reviewed 13 June 2018

Due to the french train strike I had to book a taxi transfer from Lourdes to Toulouse Airport. I was very satisfied with the services of Detour Pyreneens. The communication with Véronique beforehand (via email) worked very well. Also the transport was just on time....More

Review collected in partnership with this attraction
Thank R7029ZXmail
Veronique A, General Manager at Detours Pyreneens, responded to this reviewResponded 14 June 2018

Dear Claudia, It is a real pleasure and a great satisfaction to hear you were happy with the services provided by our company on the occasion of your first visit to Lourdes. Thank you so much for this review. The rail workers' strike makes visitors...More

A TripAdvisor Member
11
Reviewed 13 June 2018

Detours Pyreneens more than fulfilled my expectations. I had contracted for a ride to and from the Toulouse airport and Lourdes. Although my incoming flight was quite late, Veronique was waiting for me. In addition to the ride, Veronique gave me much information to help...More

Review collected in partnership with this attraction
1  Thank A TripAdvisor Member
Veronique A, General Manager at Detours Pyreneens, responded to this reviewResponded 14 June 2018

Dear Peggi, Thank very much for taking the time to review our services on Trip Advisor. We are very glad to hear you were highly satisfied with the customer service provided by Détours Pyrénéens. We make a point in offering the best experience to our...More

Reviewed 10 January 2018

While on an Azamara European cruise we joined two other couples for a guided tour of Lourdes.We planned to arrive in St John de Lux at 01:00 PM, ride to Lourdes, tour and return to the ship around midnight. Our best laid plan was subject...More

Thank Michael N
Veronique A, Directeur général at Detours Pyreneens, responded to this reviewResponded 12 January 2018

Dear Melissa & Michael, Thank you so very much for sharing your experience with other travellers and for the nice shot! What a hectic situation to deal with! But despite of a very busy schedule, I'm glad I was able to juggle with all the...More

Reviewed 22 December 2017

Veronique provided an excellent tour for the two of us. She gave excellent history and background which made it much easier to understand the significance of the area. She recommended a mobility scooter for my wife who has trouble getting around. That worked out well...More

Thank 911Visitor
Veronique A, Directeur général at Detours Pyreneens, responded to this reviewResponded 12 January 2018

Dear Josh and Lourdes, Thank you for writting a review of your booking with Détours Pyrénéens. However, the private guided walking tour and the transfer from your hotel in Lourdes to Pau airport you had booked with us were already reviewed in your previous contribution...More

Reviewed 22 October 2017

Decided to contact and join this tour after reading the review on Tripadvisor. Thanks to Veronique for her prompt reply and great arrangement. We decided to join Full day tour including Lourdes and the Pyrenees (half-day guided walking tour in the Sanctuary and half-day tour...More

Thank extr3me_84
Veronique A, Directeur général at Detours Pyreneens, responded to this reviewResponded 23 October 2017

Dear Wiko, It's been almost 6 months since you and your Chinese friend visited us and I am glad that you took some of your time to keep your promise of reviewing our service son Trip Advisor! This will certainly help future visitors the way...More

Reviewed 7 October 2017

Wonderful and informative tours. Veronique was an exceptional guide and very knowledgeable. She planned our full day visit and we could not have been more pleased. She has our highest recommendation.More

Review collected in partnership with this attraction
Thank Joe L
Veronique A, Directeur général at Detours Pyreneens, responded to this reviewResponded 8 October 2017

Dear Josh and Lourdes, I'd like to thank you for taking the time to review our services. It has been my pleasure to help you with planning this trip to Lourdes. Thank you for letting in our hands both your private walking tour and your...More

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Questions & Answers
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Lenny K
11 May 2018|
AnswerShow all 2 answers
Response from Veronique A | Property representative |
Dear Lenny, First of all, we'd like to thank you for your interest in our small family run company. We will be happy to answer your request by email and quote you for the services you'll be needing while in Lourdes. We... More
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emcat1
12 September 2017|
Answer
Response from Veronique A | Property representative |
Dear Elaine, First of all, I would like to thank you for your interest in our small family owned company. In order to better reply to your request and come up with suggestions and our rates, could you please get in touch... More
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padieros
12 April 2017|
Answer
Response from Veronique A | Property representative |
Dear Carmen, First of all, I would like to thank you for your interest in our small family owned company. In order to better reply to your request and come up with suggestions and our rates, could you please get in touch... More
1
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