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Certificate of Excellence
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  • Excellent38%
  • Very good45%
  • Average12%
  • Poor4%
  • Terrible1%
Travellers talk about
“audio guide”(58 reviews)
“train ride”(68 reviews)
“small train”(16 reviews)
Suggested duration: < 1 hour
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70 avenue de Champagne, 51200, Epernay, France
+33 3 26 51 22 22
Ways to Experience Mercier
from USD 172.40
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from USD 283.40
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Reviews (1,103)
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All reviews audio guide train ride small train electric train great tour reception area short film champagne tasting champagne houses organised tour nice visit cellar tour avenue de champagne visiting epernay different champagnes lift barrel
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1 - 10 of 533 reviews
Reviewed yesterday via mobile

Visited this champagne house last Wednesday for the English language tour. The whole process is slick and professional - the reception is excellent; the tours are led by a guide with the narration through a mobile phone type device, which means the English is natural...More

Thank 240vaughanh
Reviewed 5 days ago via mobile

Epernay was an overnight stop on the way through France. We decided to go and tour one Champagne house, and to be honest Mercier was the winner due to timing of an English speaking tour. But I am really glad that we picked this house...More

Thank KadyRose
Reviewed 1 week ago

If you don't know anything at all about champagne houses, than Mercier is a perfect place to start your journey. I would recommend it for people with small children or if you have mobility issues, as there is a small train that takes you down...More

Thank Tom G
Stay818709, Equipe planning at Mercier, responded to this reviewResponded 5 days ago

Dear Visitor, We thank you very much and hope to see you again later!

Reviewed 1 week ago via mobile

Audio guide and organisation of the tour in caves was in good level. Interesting story about the brand and history. Dégustation was followed with interesting details about Champaign

Thank Karolina S
Stay818709, Equipe planning at Mercier, responded to this reviewResponded 5 days ago

Thank you very much! Best regards

Reviewed 2 weeks ago

Have to admit I do not know much about this brand, but the tour was recommended at the tourism office, and we found the front desk charming, the descent into the cellars enjoyable and the ride about some of the 18 Ks of tunnels interesting....More

Thank TravelbeeSantaFe_NM
Stay818709, Equipe planning at Mercier, responded to this reviewResponded 5 days ago

Dear Visitor, We are pleased to read that you enjoyed the visit and that you found the teams friendly and charming, Best regards

Reviewed 13 October 2018 via mobile

We were recommended this tour and went for the 25€ option. The train around the cellars was good and you could get a good feel for what Mercier is all about. We then tasted 3 champagnes, with our guide and sommelier and was able to...More

Thank mattytColchester
Stay818709, Equipe planning at Mercier, responded to this reviewResponded 5 days ago

Dear Visitor, Thank you for your warm comment. We are pleased to read that you enjoyed Mercier spirit. Best regards

Reviewed 9 October 2018

Having done several tours already of Champagne houses, this was by far the most fun and entertaining. The tour starts with a video and then you go down in a lift, you even get a show while you descend in the lift. You are then...More

Thank John O
Reviewed 7 October 2018 via mobile

If your interested in Champagne and it’s roots a trip to Mercier and tour of the underground storage tunnels and tasting is an absolute must. Tickets easily booked on line - the staff are excellent and very charming with an in depth knowledge of the...More

Reviewed 30 September 2018 via mobile

We spend a small fortune in boutiques on our favourite tipple and souvenirs each year visiting various champagne houses to stock up for the year which costs over a grand usually. We’ve done the cellar tours so just do the shops and bars now. We...More

Thank LimeMan
Reviewed 28 September 2018

The champagne house is a very professional presentation of Mercier and the champagne process. It starts out with the film and then guests are put on a tram that takes guests through the cellars. Interesting art work is in the cellars. The tour ends with...More

Thank EilSat
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Questions & Answers
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2 August 2016|
AnswerShow all 8 answers
Response from nrcam | Reviewed this property |
Just did it on the day we went.
27 July 2015|
AnswerShow all 2 answers
Response from KellieMelbourne | Reviewed this property |
we just paid and booked on the day we arrived, so jus turned up. i honestly can't remember but if you use viator you can get some discounts.