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Condor Ferries

Terminal Ferry du Naye | Chaussée Eric Tabarly, 35406, Saint-Malo, France
+33 2 99 40 78 10
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Review Highlights
Great on punctuality but bad for bicycle care

We've used condor since they began and generally value the service but having travelled twice now... read more

Reviewed 2 days ago
195will
,
Jersey, United Kingdom
Day trip from Jersey to Cancale

If you've seen St Malo, Dinard and Saint Servan dozens of times, consider catching the No 5 bus... read more

Reviewed 6 June 2018
TheRealJerseyGirl
,
Jersey, United Kingdom
via mobile
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Overview
  • Excellent27%
  • Very good38%
  • Average15%
  • Poor8%
  • Terrible12%
Travellers talk about
“day trip” (9 reviews)
Suggested Duration: More than 3 hours
LOCATION
Terminal Ferry du Naye | Chaussée Eric Tabarly, 35406, Saint-Malo, France
CONTACT
Website
+33 2 99 40 78 10
Write a ReviewReviews (250)
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"before departure"
in 4 reviews
"foot passengers"
in 4 reviews
"day trip"
in 9 reviews
"allocated seats"
in 3 reviews
"reclining seats"
in 2 reviews
"return journey"
in 3 reviews
"condor liberation"
in 2 reviews
"the club lounge"
in 2 reviews
"weather conditions"
in 2 reviews
"boarding"
in 13 reviews
"ferry"
in 39 reviews
"crossing"
in 18 reviews
"ship"
in 12 reviews
"rapido"
in 7 reviews
"clipper"
in 4 reviews
"malo"
in 10 reviews
"st"
in 10 reviews
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1 - 10 of 107 reviews

Reviewed 2 days ago

We've used condor since they began and generally value the service but having travelled twice now with carbon road bikes am really disappointed with how they are treated. We traveled on Rapide and both times bikes have been leant against a metal barrier with other...More

Thank 195will
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 June 2018 via mobile

If you've seen St Malo, Dinard and Saint Servan dozens of times, consider catching the No 5 bus from St Malo station to Cancale (€1.30). Famous for its oysters, the port is a delightful spot for lunch and for exploring on a day trip from...More

Thank TheRealJerseyGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc G, Service commercial at Condor Ferries, responded to this reviewResponded 4 weeks ago

Thank you for your advice to others passengers. It is true that Cancale is a wonderful place to visit and famous for restaurants & oysters!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018

Took the Commodore Clipper from Portsmouth to Jersey. The ship was comfortable and the staff were helpful. I was not entirely happy with the quiet lounge, as the temperature was a little too warm, but the reclining seats were nice. The food was reasonably good,...More

Thank Dominic C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc G, Service commercial at Condor Ferries, responded to this reviewResponded 4 weeks ago

Thank you for your comment. We are delighted that you enjoyed your crossing. Looking forward to welcoming you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 22 May 2018

Croosed to Guernsey from St Malo booking in easy(we only had a booking ref as travel agent booking) and very good assistance journey set off promptly. Only issue was in Jersey when we had to change for a connection. Unfortunately no clear instruction were given,...More

Thank david s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc G, Service commercial at Condor Ferries, responded to this reviewResponded 4 weeks ago

Sorry for that little confusion in Jersey. We forward your opinion about the information in the terminal and our staff is always happy to give you the best information about these connections.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2018

Took the clipper from Guernsey to England and they were spot on time. And the return to Guernsey left 10 mins early. So all I can say is everything ran like clockwork

Thank manorstables
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 April 2018

Our first experience of Condor Ferries. Our first real contact was with Curtis - Lovely guy. Please pass this on. After this, not so good. My gripes are: * Boarding. The guy directed us to park. 7 yellow coats around us. 'Move closer. Yep, that...More

1  Thank DASMTM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018

Had 2 return fares booked and paid for, St Malo to Jersey. due to train connection problem missed the outward evening sailing. Presented for sailing early following morning. Were told our entire return trip was cancelled and our return fare forfeited. The sold us 2...More

Thank Gary D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc G, Service commercial at Condor Ferries, responded to this reviewResponded 30 March 2018

Bonjour, We are sorry that your train delay is causing this "no show". Unfortunately, we apply the conditions of sale and transportation of the company and are identical to all shipping companies or airlines. Thank you to send us your reservation number by mail to:...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2017

Condor has the monopoly on sea travel between St Malo and Guernsey. The sailing times mean you arrive in St Malo late evening and depart early morning, necessitating two overnight stays if you are intending to take an onward train journey. The price to take...More

Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2017

We took the ferry from Guernsey and back again to Poole. The ferries are very large, clean and comfortable. There are two places to get food and drink. There are also outside decks for viewing if the weather is good. You can upgrade to a...More

1  Thank XK140NUT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tydine M, Réservations at Condor Ferries, responded to this reviewResponded 31 October 2017

Many thanks for your comment. Hope to welcome you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2017

A very poor customer experience and the website does not give you the option. The longest car you can book is 5m which we did, but our bike rack put is 0.8m over this! we added bike rack onto the notes. The website explicity says...More

2  Thank Skihound12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Elizabeth215840
7 June 2016|
Answer
Response from raikko | Reviewed this property |
The Condor Ferries terminal is very close to the walled city of St Malo. It's a 10-15 minute walk.
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