We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Office de Tourisme de Bayonne

25 Place des Basques, 64100, Bayonne, France
+33 5 59 46 09 00
Website
Save
Review Highlights
Great If You Don'T Get The Saturday Boy

Oh well, he did his best, but needed the intervention of a more experienced person to fully... read more

Reviewed 28 June 2017
Chris C
,
Horsham, United Kingdom
very helpful

Booked the trip to Bilbao here - it was on time and an excellent day trip with entrance fee for the... read more

Reviewed 28 June 2017
Tommy45
,
SE England
Read all 133 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent38%
  • Very good46%
  • Average9%
  • Poor4%
  • Terrible3%
Travellers talk about
“maps” (4 reviews)
“sunday” (3 reviews)
“town” (5 reviews)
Closed Now
All hours
Hours Today: 09:00 - 19:00
Suggested Duration: < 1 hour
LOCATION
25 Place des Basques, 64100, Bayonne, France
CONTACT
Website
+33 5 59 46 09 00
Write a Review
Reviews (133)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 21 reviews

Reviewed 28 June 2017

Oh well, he did his best, but needed the intervention of a more experienced person to fully understand us. That done, the advice was most helpful and 'tre agreeable', as the French say.

Thank Chris C
Reviewed 28 June 2017

Booked the trip to Bilbao here - it was on time and an excellent day trip with entrance fee for the Guggenheim included with the cost.

Thank Tommy45
Reviewed 19 April 2017

Believe if it is close to where you are going to the Office du Tourisme is always very helpful, specially I have noted that in France in general they have outstanding customer service and ideas and options.

Thank jeanniefontaina
Sandrine C, Responsable relations clients at Office de Tourisme de Bayonne, responded to this reviewResponded 21 April 2017

Hello jeanniefontaina, Thank you very mich for your comentary !!! Sandrine

Reviewed 28 November 2016

This is one of the few tourist offices we have been in where they have no leaflets for any place other than Bayonne. The members of staff we saw were very young, pleasant but not particularly knowledgeable. We were greeted by a young lady who...More

Thank Jane C
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 29 November 2016

Good morning, Thank you for your message on Tripadvisor. We are very surprised to know that you have not been informed about the different booklets that we have about the Basque Country and about the whole area. We are sorry but you have probably been...More

Reviewed 29 October 2016

Very good tourist information centre. Lovely interior design - modern. Many local gifts for purchase at the centre. We only needed a local and a regional map - both easily found and free. The staff were very attentive and checked to see whether we had...More

1  Thank Maggie S
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 31 October 2016

Thank for your message ; we are very happy to receive this kind comentary. Don't hesitate to ask us if you need more information. Have a good day. See you later

Reviewed 14 August 2016 via mobile

We always find the office of tourism wherever we go, but this one give us great information and in English! We took a bus to Espellete, France and a train to a beach side village. All the information was correct and easy to follow. We...More

Thank Cali_rose55
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 16 August 2016

Hello Cali_rose55, Thank you very much for your comentary.

Reviewed 15 June 2016 via mobile

Yes it was a dull day, with drizzly showers, Not a place that I will return to to be honest Has some interesting architecture and ok for a little stroll, but don't go out of your way to visit this place The cathedral on the...More

Thank Arwel W
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 25 June 2016

We re so sorry that you didn't enjoy your trip in Bayonne.... we would be happy to invit you to a guided tour with our local guide Andy, on your next trip. Bayonne has strong policies on heritage and culture and was officially recognised as...More

Reviewed 30 May 2016

We we're given lots of practical advice (in English) for this our first visit to Bayonne. We would definitely recommend the self guided walking tour - brochure gives lots of info and good maps! All the people we dealt with - we were there most...More

Thank maria1joe
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 31 May 2016

Thank you very much for your comentary...

Reviewed 6 May 2016 via mobile

Spoke ground English and gave good advice of best places to visit. Tourist leaflets available but only a few in English. Great town maps and advice on nearby attractions. Many places to park in Bayonne. The town is not busy at 10am and gets very...More

Thank rayrest
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 9 May 2016

Thank for your message ; we are very happy to receive this kind comentary. Don't hesitate to ask us if you need more information. Have a good day. See you later

Reviewed 16 April 2016

We visited the Bayonne Office de Tourisme during a short visit to Bayonne and Biarritz. We spoke to a lady who spoke very good English and provided us with all the information we required to make the best of our very short visit to Bayonne...More

Thank gdn1947
Sandrine C, Responsable réception at Office de Tourisme de Bayonne, responded to this reviewResponded 25 April 2016

Hello gdn1947, Thank you very much for your comentary. Have a good day.

Nearby
Nearby Restaurants
Le Chistera
343 reviews
.31 km away
Sua Bonta
65 reviews
.31 km away
Chocolatier cazenave
129 reviews
.31 km away
Les Arcades
110 reviews
.30 km away
Nearby Attractions
Cathedrale Sainte-Marie de Bayonne
628 reviews
.40 km away
Basque Museum (Musee Basque)
372 reviews
.51 km away
Jardin Botanique
140 reviews
.22 km away
Ask a question
Questions & Answers
ClareB61
1 October 2016|
Answer
Response from maria1joe | Reviewed this property |
I'm sorry I can't very helpful but I think it's open all day 'til about 7/8 in the evening, at least is was back in May when we were there. I also think it's closed on Sunday.
1
Vote