Had an amazing Davis Cup experience, can't fault the view or the atmosphere. The arena is well served by public transport and the staff were very nice and helpful. It was a bit chaotic at security. I didn't like the steep stairs down to my seat - I'm terrible with heights and would have welcomed some handrails to grab to steady myself. Lots of loos and very clean. My main criticism was the food and drink. As they don't allow you to take your own in, they should up their catering game, especially for extended events like the tennis, full of hungry people. I paid over £13 for a small, dry, tasteless cheese sandwich and the worst coffee ever. Hideous and pathetic. My advice is eat before you go and take in an empty water bottle to fill once inside.

We went to the Arena on Friday 15 September. Decent seats for £30. The tennis was amazing and it was a joy to watch Andy, Cameron, Dan and Neil. The tennis couldn’t have been better, the acoustics were good and the temperature was fine (friends told us to bring warm clothing because it was freezing on Wednesday). However…….we knew, from our friends who went on Wednesday, that the “arena experience” was very poor; poor quality and very expensive food on offer which ran out by 5pm, extortionate prices for drinks, no water refill stations and long queues to get in and for the toilets, bars etc. We decided to risk taking our own picnic in which included unopened water bottles. The security staff did search my handbag but they were not bothered about my sandwiches and snacks. As I went through security and the entrance I was half way through drinking a bottle of Pepsi and no-one asked me to dispose of it. The toilets were clean and the arena was well staffed with very helpful assistants. We bought 2 black coffees for £7 but at least there was no queue! I would have given the Arena 4 out of 5 were it not for their rip off prices for food and drink.

Great show by Busted and Hanson - venue a let down. First of all we paid for fast track champagne experience. Nothing fast track about it, we ended up going in the same as everyone else but yes was given a glass of champagne haha. Not one steward knew where the hell we were supposed to be headed they all just looked confused sending us to other people. Pick and Mix 26quid?!?! 3.08 per 100g. You are given a huge bag, becareful how much you put in. We had a quarter of a bag.... 26 quid. I heard some had gone into the 100s. Busted and Hanson were amazing. But no crowd control - one lady and her child left halfway through due to a group of drunken lasses climbing over seats and clinging onto strangers necks...but this aside we had am amazing night.

By far coming to this arena has been the best experience I've had. Me and my mum travel all over the UK going to different concerts and arenas. Our time at the AO arena was fantastic the entire process from queuing, to getting food and drink to leaving was easy and painless. The staff were very helpful and kind.

I found the tram stopped outside and all I had to do was to walk up the steps. When I first went there, a security guard wanted to take my handbag away as he thought it was far too big. But, he allowed it in. I had to have it searched every time I went there. I had to go to the box office to collect my tickets and found my seats were quite high up and I had good view of what was happening below. There always seemed to be a queue for the toilets, near to the doors for the station. But, there were loads of other toilets further away with no queues.

We were at the AO Arena to watch Peter Kay in concert. Have to say the show was brilliant. He is definitely back at his best. We went for drinks before the show the queuing was chaotic and uncontrolled with people pushing in from the sides. The pricing was also ridiculous £17 for a couple of drinks. We were sat right at the back almost at the top of very steep steps. Even so we really enjoyed the show Peter did an encore at the end then another extra surprise section of the show followed Peter was value for money. Although the catering and seating was most definitely not.

The show itself was fantastic, sound was really good and the stewards were really helpful with the seating. We actually had our seats moved as they’d closed off where we were originally seated, but the seats were better by far. The reason I couldn’t give it 5 stars is because the drinks are SO expensive. Literally £9 for a glass of wine and almost £7 for a large Diet Coke.

Nice venue but absolutely ridiculous prices for drinks and food. £16.95 for 2 pint glasses of lager or cider. We was there for Peter kay who was great and he also commented in his act about the extortionate drink prices.

I saw 50 cent and did enjoy it. Just a few safety issues: 1. After the devastating tragedy that happened in May 2017 I was expecting that it would be like airport security but they didn't check my bag or my body or anything. 2. It is good that they have signs saying 'don't smoke' but people vaping everywhere seems to be ok and healthy for a pregnant member of the audience? Disgusting.

After reading other reviews I was very apprehensive about my visit, especially as one of our group has mobility issues and required extra assistance. I have to say the staff at the arena were excellent. I asked for a wheelchair and one was brought straight away. A team member escorted us to customer service, at my request, who were very helpful and understanding. The same team member took us to our seats, and said he would return with a wheelchair at the end of the show to safely escort us out of the arena. He did exactly what he said. Big thanks to Ed from the accessibility assistance team, just fantastic. We had a really good experience and loved the show.