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Selfridges

Open Now: 10:00 am - 10:00 pm
Open today: 10:00 am - 10:00 pm
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Very good branch for Selfridges m in city center

Very good branch for Selfridges in city center Nice lovely place But not like the head office in... read more

Reviewed 16 August 2018
bnghanem
,
Kuwait City, Kuwait
via mobile
The place for highend brands!

It is the Place I visit usually to browse, but it is always lots of items to admire and items I do... read more

Reviewed 19 June 2018
Ingeborg56
,
Oslo, Norway
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Traveller Overview
  • Excellent42%
  • Very good29%
  • Average0%
  • Poor2%
  • Terrible27%
15 Aug 2018
“Very good branch for Selfridges m in city center”
18 Jun 2018
“The place for highend brands!”
About
Selfridges Manchester Trafford was the first Selfridges department store to open outside of London and continues to dazzle, with the world’s most sought-after luxury brands and hottest designers.
Open Now
Hours Today: 10:00 am - 10:00 pm
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Contact
Selfridges & Co | The Trafford Centre, Manchester M17 8DA, England
Website
+44 800 123400
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Reviews (44)
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1 - 10 of 42 reviews
Reviewed 1 week ago via mobile

Had afternoon tea for two, £40 with a glass of bubbly, visited with my niece over from Canada, so disappointed, Crayfish and salmon, and a cheese with sweet onions sandwich , tiny cakes, tiny scones and strawberry jam, marmalade?? Still left in plastic container and...More

Thank wendybut2018
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 1 week ago

Hi Wendy, Thank you for your review. We're so sorry to hear that you're disappointed with your recent visit to our store, and that the Afternoon Tea was not up to standard. Rest assured that this is not how we aspire to make our customers...More

Reviewed 9 September 2018 via mobile

Treated myself to a pair of new Very Privé heels. The customer service from Abba was faultless: he was attentive, knowledgeable & offered advice. I cannot rate my experience highly enough!More

Thank DRM168
SelfridgesOfficial, Customer service at Selfridges, responded to this reviewResponded 9 September 2018

Hi There, Thank you for taking the time to write this review. We are so glad to hear of the positive customer service experience you were given by Abba, we'll be sure to pass on your praise. We look forward to welcoming you in store...More

Reviewed 8 September 2018 via mobile

The makeup counters are amazing have every brand you could want ! Staff really helpful! The food court was amazing upstairs too so many sweet treats and good gift ideas too !!!!

Thank ruby_4444
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 8 September 2018

Hi Ruby, Thank you for your review. We're delighted to hear that you loved all the brands and products we have to offer. We hope you found something special to take home with you. Please come and see us again soon. Thanks, Anna-lee

Reviewed 31 August 2018

We always pop in here for a glass of bubbly when shopping in the Trafford Centre. Again, the staff were great, very friendly. We had a couple of small meals this time and they were cooked to order in front of us. They were delicious,...More

Thank Molly1107
SelfridgesOfficial, CS at Selfridges, responded to this reviewResponded 1 September 2018

Hi Molly, Thank you for the lovely feedback. We're happy to hear you had a fab time in store and we hope to see you again soon! Thanks, Maria

Reviewed 28 August 2018 via mobile

As a lover of Audrey Hepburn and fine jewellery I wanted to add another item to my collection, the staff were extremely helpful and kind. They treated me with a lot of respect unlike other designer shops. I bought a bracelet and the the employee...More

Thank hollyrt
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 28 August 2018

Hi Holly, Thank you for your review. We're so glad to hear that our Tiffany concession helped you find the perfect bracelet. We're looking forward to seeing you again soon. Thanks, Anna-lee

Reviewed 16 August 2018 via mobile

Very good branch for Selfridges in city center Nice lovely place But not like the head office in london

Thank bnghanem
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 19 August 2018

Hi there, Thank you for your feedback! We're so glad to hear that you also like our Manchester store! We do hope we will see you again soon in one of our stores. Thanks, Megan

Reviewed 12 August 2018 via mobile

I visited Trafford centre a few months ago now purchasing a dress which had a damaged label from the Missguided section in Selfridges. When arriving at the counter, the lady explained that she thought it was a size 8 but if it didn’t fit and...More

1  Thank jessicad1009
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 13 August 2018

Hi Jessica, Thank you for your review. We're sorry to hear about your experience with us in store. Please could you pop us an email with all the details to CS@Selfridges.com so we can look into this further for you. Thanks, Eloise

Reviewed 22 July 2018 via mobile

Went into Manchester today for some new make up foundation. A lovely lady called Diane on the Chanel section was amazing, I have never worn a lot of make up at all but as I am now over 60 yrs old I defo need a...More

Thank Sheila M
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 22 July 2018

Hi Sheila, Thank you very much for your lovely review. We're glad to hear that you had a great experience in our Chanel department, and that Diane had helped you find just what you were looking for. We always love to hear that our customers...More

Reviewed 19 June 2018

It is the Place I visit usually to browse, but it is always lots of items to admire and items I do not see so many other Places. It was extremely crowded on the ground floor in the handbags Department because of the sale when...More

Thank Ingeborg56
SelfridgesOfficial, Customer Services at Selfridges, responded to this reviewResponded 19 June 2018

Hi there, Thank you for your review. We're glad to hear you enjoy visiting our store. We do hope you found something special to take back home with you. Please do come and see us again soon. Thanks, Eloise

Reviewed 14 May 2018 via mobile

Ok so firstly this is totally worth a visit, saying that they don’t have enough variety i visited 2 months apart and it was pretty much the same. Now lets get serious we visited Christian Laboutin and had already purchased shoes previously, when we asked...More

1  Thank Chantelle H
SelfridgesOfficial, Customer Service at Selfridges, responded to this reviewResponded 15 May 2018

Hi Chantelle, Thank you for your review. We're sorry to hear about your experience in our Trafford store. If you would like to discuss this further, please do email us at CS@Selfridges.com. We do hope to see you in store again soon. Thanks, Eloise

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