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Review Highlights
A Tale of two Experiences!

I have experienced the following in January this year. Before posting on here. I wrote to the... read more

Reviewed 15 June 2018
Lovely setting, chaotic service

My husband and I booked a spa day recently. Spa facilities and treatments were good although I'd... read more

Reviewed 17 May 2018
London, United Kingdom
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Traveller Overview
  • Excellent22%
  • Very good28%
  • Average19%
  • Poor22%
  • Terrible9%
Travellers talk about
“lovely spa”(6 reviews)
“steam room”(6 reviews)
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Top Dartford Road | Rowhill Grange Hotel, Dartford DA2 7QH, England
+44 1322 615136
Reviews (61)
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All reviewslovely spasteam roomrelaxation roomspa areanail polishrestaurant staffleft feelingfell asleepother gueststomato and basil soupstaff were attentivecomplimentary coffeemember of staffbirthday treatfood was lovelywaiting staffcourse meal
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1 - 10 of 61 reviews
Reviewed 6 days ago via mobile

I had a luxury manicure session and the nails were painted like this. There were lots of bumps on the nail polish that I had to remove them the next day.

1  Thank Jessica L
Reviewed 9 July 2018

We often go here for a spa day or overnight. The facilities are very good and the treatments are excellent. A really relaxing place to be. The food is good to especially the sandwiches. You are made to feel very special. The spa pool is...More

Thank hovenden
Reviewed 1 July 2018 via mobile

Booked a 55 minute massage treatment at the spa for my wife. Expected a premium experience from a 4 star hotel spa. After arriving however she was taken directly to the room and told to change quickly. The treatment then started late and lasted only...More

1  Thank bengardner2
Reviewed 23 June 2018 via mobile

I visited Rowhill Grange for a spa day with my daughter we paid £310 for a 6 hour visit with afternoon tea and treatments. On arrival we had to check in with a debit card, which I appreciate to charge any extra drinks etc to,...More

Thank Samwalsh2013
Reviewed 15 June 2018

I have experienced the following in January this year. Before posting on here. I wrote to the Manager as I wanted a partial refund. The following is excerpts from my letter of complaint. As a result of my feedback I was offered a complimentary day...More

3  Thank Elle59
Reviewed 24 May 2018 via mobile

Booked a 'total sanctuary' spa day for my mum's birthday surprise and it was perfect! We arrived and instantly felt welcome and cared for. I emailed in advance to ask if our 25 minute massages could be given together which they were and later on...More

Thank j5plus4
Reviewed 17 May 2018

My husband and I booked a spa day recently. Spa facilities and treatments were good although I'd booked two one hour treatments back to back and they started late, gap in between when they changed therapists finished 15 minutes early. I ended up having 1.40...More

1  Thank BeckyMartin
Reviewed 10 April 2018 via mobile

We had a lovely spa day and lunch here! Food was lovely, robes supplied, and can eat lunch in your robes. Staff were all lovely and showed us to our changing rooms. Also had a free coffee on arrival. The pool area is so nice,...More

Thank briony p
Reviewed 24 March 2018 via mobile

Booked half spa day, upon arrival was greeted by reception and offered hot drink while we filled forms in Once we done this was shown to locker room and spa facilities Facilities were clean and lovely could do with more loungers though Lunch was tasty...More

Thank TravelRLS08
Reviewed 28 February 2018

Went here for a Spa day today. Awful weather, so was happy when we finally got through the snow and arrived. Was very satisfied with the initial reception we received. Did find the lounge cold though and on a day where it was -3 I...More

5  Thank michieSpain
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