Traveller Overview

4.0 283 reviews

Excellent49%
Very good19%
Average10%
Poor13%
Terrible9%

Travellers talk about

“swimming lessons”(27 reviews)

“polar adventure”(15 reviews)

“wave machine”(22 reviews)

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Hours Today: 7:00 am - 8:00 pm

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Contact

Mote Park Willow Way, Maidstone ME15 7RN, England

Website

+44 1622 220232

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Reviews (283)

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1 - 10 of 282 reviews

Char21A

Maidstone, United Kingdom

6922

Reviewed 1 week ago via mobile

Way past its best

Relatively cheap compared with local competitors but this shows, the changing facilities need renovating and the pool is very tired.gets very busy, lanes and lessons at the same time mean everyone is in each others way. Could lanes be made in the diving pit when...More

Date of experience: September 2018

Thank Char21A

jjwhitfield

Maidstone, United Kingdom

3

Reviewed 3 weeks ago via mobile

Very pleasant

Variety of activities, maybe a little basic but still an enjoyable day spent with a group of friends. Would definitely visit more often.

Date of experience: August 2018

Thank jjwhitfield

Cody J

1

Reviewed 23 October 2018 via mobile

First impression

Went in today with colleagues and some residents for lunch in the cafe. First time going there and it was great. Food was good and reasonably priced and it was nice and spacious. Big thank you to Laura I think her name was, (young blonde...More

Date of experience: October 2018

Thank Cody J

Mark E

74

Reviewed 18 October 2018 via mobile

Needs lots of work

Used to love swimming here - great potential and the girls in reception are a credit to the business but... The swimming facilities are getting worse and worse. The lockers are filthy and broken. A sign went up in August to say they were being...More

Date of experience: October 2018

2 Thank Mark E

fionasweelienong

Maidstone, United Kingdom

1

Reviewed 5 October 2018 via mobile

Wave Rave

Wave Rave every Friday 6pm to 8pm what a great place to take the kids to end the week and start the weekend. Me and my daughter, her friends come along every Friday and she absolutely loves it. It's a shame there's lack of high...More

Date of experience: October 2018

Thank fionasweelienong

Thank you for taking the time to leave a review. It is great to hear that your kids love the wave rave every week! We have recently purchased some new highchairs but unfortunately these are only for the lower tables. Your comments will be passed...More

pennydropper

pennydropper

1017

Reviewed 17 September 2018

First visit, will come again

I took my young children to the centre today and after reading a couple of bad reviews, I wasn't sure what to expect. I can only assume that the bad reviewers have never visited places like the Sovereign Centre in Eastbourne (filthy - nappies on...More

Date of experience: September 2018

2 Thank pennydropper

We are glad to hear that you and your children had such a great visit with us and had such fun in our swimming pools. Your feedback will be passed onto the team and your positive feedback is much appreciated. We hope to see you...More

tia s

11

Reviewed 14 September 2018 via mobile

About a young life guard called millie I think her name was

My son , my nephew & myself went to Maidstone leisure centre on Thursday for football training which they thoroughly enjoy , we don't normally go swimming after as by 6pm they are quite tired but the children had been well behaved so this was...More

Date of experience: September 2018

1 Thank tia s

Thank you for your positive comments regarding your swim with us. Your comments have been passed onto Millie direct and onto our whole team. This is great feedback to receive and we are glad that Millie made such a positive impact on your boys swim...More

gloster33rd

Maidstone, United Kingdom

1

Reviewed 8 September 2018 via mobile

Entrance to leisure centre

Being a member of the leisure centre gym I don't expect to have to cue up(20 minutes tonight)every evening to enter the gym as there are too few staff on the front desk..the turnstile is never working, this is happening too many times now and...More

Date of experience: September 2018

Thank gloster33rd

N2136YFmaryb

Maidstone, United Kingdom

499

Reviewed 3 September 2018 via mobile

The 2 stars are for the venue concept!

Very disappointed! *The pool water is pure poison! There is sooo much bleach/chlorine in it that my silver jewelry went black! I agree the water needs to be treated but this is too much! There should be another option...not to mention that my daughter's eyes...More

Date of experience: May 2018

Thank N2136YFmaryb

lydsontour

Maidstone, United Kingdom

1

Reviewed 2 September 2018 via mobile

Party

I was rather disappointed with my sons party yesterday. We had an hour within the soft play and ice hills which was great fun and then sent up for tea. The children had finished eating in 20mins but were not allowed back in the soft...More

Date of experience: September 2018

Thank lydsontour

Thank you for taking the time to leave a review regarding your sons birthday party. We are disappointed to hear that it did not meet your expectations and are surprised to hear that this was the case. Your comments have been passed onto our children's...More

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Questions & Answers

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LeandaDarling

i had the same problem only its knock on effects will ruin the life i live at the moment. im sorry no one from the pool responded to you i expect the same ask im just one person being conned out of money when i always thought it was a free carpark with no restrictions to people using the center its outrageous that you cant get any help and for me it has been life changing to a point that i really think this is going to change my life for the worst. i wished i had never decided to go to there disability group swim we even called ahead of time and not once did they tell us about the car park, and no where does it say dont forget or you get 100 pound parking charge

17 June 2016|

AnswerShow all 3 answers

i wish someone had "urged" me at the counter to safeguard myself. This did not happen and it was not even a busy period at the pool. it is good to know that there is no way to speak to this car park management that even... More

ZappSouthEastUK

Does anyone know if one adult can take two children (aged 7 and 5) swimming at this facility.

11 December 2015|

Answer

Hi, Yes, the ratio for adult to child swimming is as detailed below: Children aged 4-7 must be accompanied by a responsible adult (16+) in the ratio of 2:1. If one or more child is under the age of 4 they must be wearing... More