We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Atmosphere Trampoline Park

Closed Now: 10:00 am - 5:00 pm
Open today: 10:00 am - 5:00 pm
Save
Share
Review Highlights
Enjoyable Day Out With the Kids

This is a good venue to let the kids let off some steam! They love it and it's enjoyable to watch... read more

Reviewed 24 February 2018
anneaxr
Birthday Party

Booked here for my sons birthday party and everyone had a great time! They had one hour to bounce... read more

Reviewed 4 weeks ago
LSimpson82
,
Newbury, United Kingdom
via mobile
Read all 80 reviews
30
All photos (30)
Full view
Traveller Overview
  • Excellent48%
  • Very good25%
  • Average16%
  • Poor6%
  • Terrible5%
Travellers talk about
“pizza hut”(3 reviews)
“gravity force”(2 reviews)
About
Atmosphere Trampoline Park is Basingstoke's only Trampoline Park offering 15,000 sq ft of trampolining fun. We have over 80 trampolines and 6 trampoline areas: Dodgeball, Walk The Wall, Basketball, Airbag, Half Pipes and Free Jump Area with angled...more
Closed Now
Hours Today: 10:00 am - 5:00 pm
See all hours
Suggested duration: 1-2 hours
Contact
Rutherford Road | Unit B, Basingstoke RG24 8PD, England
Website
+44 1256 327772
Call
Reviews (80)
Filter reviews
80 results
Traveller rating
38
20
13
5
4
Traveller type
Time of year
LanguageEnglish
38
20
13
5
4
Show reviews that mention
All reviews viewing gallery pizza hut gravity force great fun party room safety briefing seating area birthday party half term school holidays plenty of parking whole family my daughter factory bounce dodgeball session
FilterEnglish
Updating list...
1 - 10 of 80 reviews
Reviewed 1 week ago via mobile

Been here a few times for the last few weeks on the whole it is fine, I book in for mini jump with my 3 year old. Unfortunately (particularly when the weather is bad) the place gets busy and there are even more parents not...More

Thank Christopher D
AtmospherePark, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 4 days ago

Thank you for taking the time to leave your feedback Christopher D. I am sorry to hear that your latest visit to Atmosphere left you feeling this way. Please be reassured that I will be looking in to this. Please could you private message me...More

Reviewed 4 weeks ago via mobile

Booked here for my sons birthday party and everyone had a great time! They had one hour to bounce followed by Pizza Hut in one of the party rooms. The staff were friendly, helpful and even cleared up afterwards which made it so easy for...More

Thank LSimpson82
AtmospherePark, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 4 days ago

Thank you for taking the time to leave this fantastic review LSimpson82. We look forward to seeing you again soon!

Reviewed 28 July 2018 via mobile

great place. this was the first time we visit the jump factory . we found it nice and pleasant to spend time with my family however Service can be very slow during busy time my Kids enjoyed the time they got and have great fun.

Thank cricetino1974
AtmospherePark, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 4 days ago

Thank you for review cricetino1974. We look forward to seeing you and your family again soon!

Reviewed 7 June 2018 via mobile

We’re visited with 3 young children during term time. We had the whole arena to ourselves and the staff were very attentive and helpful. It’s a smallish set-up but has all the equipment you need to jump and throw a few tricks. The manager went...More

Thank WendyKizz
JUMPFACTORY, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 8 June 2018

Hi WendyKizz Thank you for your fantastic review. It's great to hear you all had such a good time. We look forward to seeing you again soon.

Reviewed 22 May 2018 via mobile

My son had his party here and it was so easy. Everything ran smoothly with an hours jumping, then Pizza was delivered from Pizza Hut to our party room. The staff looking after us were super helpful. Would definitely recommend!

Thank Claire C
JUMPFACTORY, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 22 May 2018

Hi Claire. Thank you for taking the time to leave this fantastic review! I will pass on your feedback to our team. Look forward to seeing you and your family again soon. Best wishes JF

Reviewed 1 May 2018 via mobile

Thanks for a great party for our 6 year old. Everyone had a great time and Emily our host was fantastic at making sure everything run smoothly. A nice stress free enjoyable time! Thanks!

Thank emmasquibb
Reviewed 2 April 2018 via mobile

Last minute decision to come in and so glad that we did. A smaller venue compared to the likes of Gravity Force but this place has a big added extra, a Parkour section. Clean, nice cool temperature and very friendly staff. My boys (10 and...More

Thank TheCroods
JUMPFACTORY, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 3 April 2018

Hi TheCroods. Thank you for taking the time to leave your fantastic review! :) I will pass your comments on to the team. We look forward to seeing you all again soon. Best wishes Kirsty

Reviewed 12 March 2018

We have now been to the Jump factory twice now. Both times the kids have enjoyed it. Even my wife had a go last time. Though I do like that its entertainment with exercise. The main issue is the refreshment. The Cafe is not the...More

Thank Ben R
JUMPFACTORY, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 13 March 2018

Hi Ben. Thank you for your review! Great to hear you love jumping at Jump Factory! Thank you for your points about the cafe. We are continually trying to streamline our processes so welcome your feedback. We look forward to seeing you again soon! Best...More

Reviewed 9 March 2018 via mobile

An amazing spotless and safe environment! Staff are exemplary and friendly! Professional in every aspect! A must for any novice or experienced trampoliner!

Thank Shona J
JUMPFACTORY, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 13 March 2018

Thank you for taking the time to leave your superb review Shona! It's lovely to hear. I will pass your feedback on to our team. We look forward to seeing you again soon. Best wishes Kirsty, Operations Manager.

Reviewed 24 February 2018

This is a good venue to let the kids let off some steam! They love it and it's enjoyable to watch them, especially from the cafe.

Thank anneaxr
JUMPFACTORY, Manager at Atmosphere Trampoline Park, responded to this reviewResponded 26 February 2018

Thank you Anneaxr! Look forward to seeing you again soon.

View more reviews
Nearby
Nearby HotelsSee all 13 nearby hotels
Hampshire Court Hotel - A QHotel
865 reviews
1.08 km away
Crowne Plaza Basingstoke
193 reviews
1.85 km away
Red Lion Hotel Basingstoke
461 reviews
2.07 km away
Apollo Hotel Basingstoke
1,033 reviews
2.13 km away
Nearby RestaurantsSee all 264 nearby restaurants
Charlie's Cafe
19 reviews
1.07 km away
Marks & Spencer Simply Food
14 reviews
.95 km away
Smiley's Kebabs
6 reviews
.79 km away
The Park Cafe
10 reviews
.45 km away
Nearby AttractionsSee all 70 nearby attractions
Basing House
93 reviews
1.10 km away
Millfield Nature Reserve
8 reviews
1.29 km away
Absolutely Karting
58 reviews
.77 km away
Questions & Answers
Ask a question
REVIEW: Since writing my last review, I have revisited and decided to drop the score given from 5 to 2 although because my last review was too recent, TripAdvisor won't let me publish a new one. Although, since my last review, the smoothie menus that were in a bad condition had been removed, soap had been provided in the toilet and an air freshener had been installed, all of the other issues still exist and new issues have been noticed on my most recent visit. Firstly, in the cafe, the hand operated bin should be replaced with a pedal bin for hygiene reasons. Secondly, and this is the reason for the drastic score drop, the staff were more interested in joking around with each other (even kicking their walkie talkies around the floor) than actually taking their jobs seriously. Many children were failing to comply with the safety rules and because the main trampoline area was inadequately staffed they went unchallenged posing a danger to others. Additionally, when staff did pick up on this behaviour, they were far too lenient with the warning system meaning that the behaviour just continued anyway. I feel that the basketball area needs a time limit on it to ensure it is not taken up by the same people every time. This is a great shame, as it was brilliant last time and the very concept is such a great idea, it's just been poorly executed. One other thing is the cafe. The chairs seem very flimsy and the 'big 5' smoothie looked like vomit. The name also confused me, because there are only 4 fruits in it, according to the menu. Overall, I would like to see this place better managed before I would return. Staff require additional training and there is a general lack of attention to detail which subtracts fun from the overall experience.
12 June 2016|
Answer
Response from AtmospherePark | Property representative |
Hi there. Please could I have your telephone number to speak to you directly about your issues rather then through a review website. Many thanks. Kind regards Kirsty Operations Manager.
0
Votes