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Review Highlights
Steve

Great responsible staff who want you to have a good time and discourage drinking too much when... read more

Reviewed 10 September 2018
stevenclayton2013
,
Manchester, United Kingdom
via mobile
Thanks Joanna

After a night out, my girlfriend of many years, dumped me, in this Casino car park.. It's over, she... read more

Reviewed 2 September 2018
Pete M
Read all 17 reviews
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Traveller Overview
  • Excellent60%
  • Very good29%
  • Average0%
  • Poor11%
  • Terrible0%
9 Sep 2018
“Steve”
2 Sep 2018
“Thanks Joanna”
About
Bolton's friendliest casino is open from midday everyday for all your electronic gaming, live gaming is available from 2pm until 6am. On the ground floor we have Gaming and a fully stocked bar that is open until 5:30am, on the second floor we have...more
Contact
Higher Bridge Street, Bolton BL1 2HA, England
Website
+44 1204 381811
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Reviews (17)
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1 - 10 of 17 reviews
Reviewed 10 September 2018 via mobile

Great responsible staff who want you to have a good time and discourage drinking too much when gambling. Very friendly managers and staff

Thank stevenclayton2013
Genting_Bolton, Advocate at Genting Casino Bolton, responded to this reviewResponded 11 September 2018

Hi Steve, Thank you for your review... We want all our customers to have a good experience when they visit us and this includes advising customers about levels of drinking and also gambling. We hope to see you again soon. Regards, Genting Casino Bolton

Reviewed 2 September 2018

After a night out, my girlfriend of many years, dumped me, in this Casino car park.. It's over, she said, now get out of my car, my life and go, on your way.. When I looked, my wallet was empty. My only recourse was to...More

Thank Pete M
Genting_Bolton, Advocate at Genting Casino Bolton, responded to this reviewResponded 12 September 2018

Hi Pete, Thank you for your feedback, we agree with you that you should only take in what you are happy to play with... We are also currently looking in to the problems with the old drains and the toilets. Hope you still have your...More

Reviewed 5 August 2018 via mobile

Nice casino, most of the slots seemed reasonably new and not too busy, and the staff were pleasant and friendlyMore

Thank ste1200
Genting_Bolton, Bolton Advocate at Genting Casino Bolton, responded to this reviewResponded 6 August 2018

Hi Ste, Thank you for your review... We try to be as welcoming as we can and being a smaller casino we are able to give a more friendly, fun and entertaining experience for all our customers. All our machines are maintained to a high...More

Reviewed 14 May 2018 via mobile

Gentings is a very small casino, when there are people getting a bit extra it ruins the experience, good if you want to muck about like you do at the seaside with the slot machines, but for a proper casino experience i would go somewhere...More

1  Thank Chantelle H
Genting_Bolton, Advocate at Genting Casino Bolton, responded to this reviewResponded 15 May 2018

Hi Chantelle H, We are a small casino but unfortunately we are unable to do anything about that although we do feel it gives us a more friendly casino experience, as for the rest of your review we are not sure what you mean by...More

Reviewed 19 November 2017 via mobile

I visited the Casino on the night of the 17th November, Friday. I came into the Casino around 11pm with 3 of my friends. I found most of the staff very unpleasant however 1 member of staff stuck out like a sore thumb. She had...More

1  Thank lucyloo_879
Genting_Bolton, Advocate at Genting Casino Bolton, responded to this reviewResponded 20 November 2017

Hi Lucyloo_879, Thank you for your review, we have taken a look at our attendance for that night so then we could message you directly to get further details regarding your visit but unfortunately we couldn't find anyone called Lucy or any group of 4...More

Reviewed 1 September 2017

Nice small Casino. Not one of the big casino where you get no service. Staff here work hard and really do a good job Nice to have the staff on the poker, black jack that talks. Small bar and not many slots but enough for...More

Thank Nigel S
Genting_Bolton, Marketing Advocate at Genting Casino Bolton, responded to this reviewResponded 9 September 2017

Hi Nigel, Thank you for your review, all our staff do try their best to be as friendly as we can when possible and to make everyone feel welcome whether it's their first visit or if they have been coming here for years. I am...More

Reviewed 26 November 2016 via mobile

No more pubs for me! Casino is the way forward! .... After a nightmare start to my world tour (with the exception of a fab time in Egypt), I had a choice. Go to pub or try a casino! ... It won't be a choice...More

1  Thank John G
Genting_Bolton, Advocate at Genting Casino Bolton, responded to this reviewResponded 27 November 2016

Thank you for your recent review regarding your visit to our Casino. We will let all the staff you mentioned in your feedback know that you enjoyed your visit and we are always pleased to hear from our customers. Enjoy the rest of your world...More

Reviewed 4 September 2016 via mobile

This was my first proper trip to a casino, I joined with my dad and the staff were very welcoming. Drinks weren't too expensive and the staff were very helpful in explaining the rules of the games. Great place to spend a few hours.More

Thank travellingjacko
Genting_Bolton, Advocate at Genting Casino Bolton, responded to this reviewResponded 5 September 2016

Hi, thank you for your review. We are happy to hear that you enjoyed your recent visit to our Casino, we aim to make everyone feel welcome and whether you're winning or not we want you to have the best, friendliest experience we can offer....More

Reviewed 9 August 2016 via mobile

Quick review to say had a good night at The Genting. Although the casino itself is small the service was excellent. Bar prices and the snacks available are excellent value. The roulette tables are tight together so you do feel cramped a little. But still...More

Thank martfish
Genting_Bolton, Advocate at Genting Casino Bolton, responded to this reviewResponded 10 August 2016

Thank you for your review, We always strive to give the best customer experience possible and as you say we are a small club, we feel that that gives us a more personal friendly feel. We do have a large events room with private bar...More

Reviewed 7 April 2016

very welcoming, small casino, bar prices really good value as are bar meals. Toilets very clean always a good night out. All staff whoever you meet are really friendly

1  Thank Tonyrosenalex
GCBAdv, Advocate at Genting Casino Bolton, responded to this reviewResponded 8 April 2016

Thank you so much for your review. We are very happy to hear that you enjoyed your night out with us and we hope to see you again soon. Kind Regards, Genting Casino Bolton.

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