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Royal Crown Derby Visitor Centre

194 Osmaston Road, Derby DE23 8JZ, England
+44 1332 712800
Review Highlights
Very interesting tour

Had lunch before the tour; a little disappointed with the former as when I asked for a panini which... read more

Reviewed 2 weeks ago
Ashbourne, United Kingdom
Factory tour was fantastic

Our guide was Jay and she was excellent. The processes in the factory were really interesting to... read more

Reviewed 3 weeks ago
Leicestershire, United Kingdom
via mobile
Read all 154 reviews
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Royal Crown Derby is one of the original companies founded in the 18th Century that is still producing fine bone china in Derbyshire, England today. The company is the most distinguished, authentic Made in England manufacturer supplying English fine bone china tableware, giftware and collectables since 1750 The present factory was established in 1878, but the business traces its origins to the original factory which was set up in Nottingham Road in about 1750. Queen Victoria granted permission to include the title "Royal" in the company name in 1890. The current site on Osmaston Road, Derby stands on a four and half acre site, employing approximately 200 staff. The Royal Crown Derby Visitor Centre offers a customer experience whether visiting the 1750 Tea Room, Museum, viewing the latest exhibition arranged by our in-house Museum Curator, taking a factory tour to see our first class products being made by hand or purchasing from the onsite retail shop. Please note the opening times refer to the retail shop only and the 1750 Tea Room is open Tuesday to Friday. Factory Tours are available 11am & 1.30pm Tuesday to Thursday and 11am only on Fridays.
  • Excellent64%
  • Very good25%
  • Average7%
  • Poor3%
  • Terrible1%
Travellers talk about
“factory tour” (34 reviews)
“factory shop” (9 reviews)
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Hours Today: 10:00 - 17:00
194 Osmaston Road, Derby DE23 8JZ, England
+44 1332 712800
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Reviews (154)
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1 - 10 of 150 reviews

Reviewed 2 weeks ago

Had lunch before the tour; a little disappointed with the former as when I asked for a panini which was on the menu I was advised "We don't make panini"!!??? However the tour made up for this; it was excellent. Very interesting as all the...More

Thank Jsharpe208
Reviewed 3 weeks ago via mobile

Our guide was Jay and she was excellent. The processes in the factory were really interesting to see. We were a U3a group so we asked Jay lots of questions and she answered them all with interesting detail and a sense of humour . Recommended...More

Thank nicky775
Reviewed 14 June 2017

Visited on the off chance of a factory tour, however there were no tours on the day of our visit so settled for a look at the museum which was well laid out with some beautiful and interesting pieces. As SCs there was only an...More

Thank Wellbhoy
Reviewed 25 May 2017 via mobile

Had a lovely, very informative tour of Royal Crown Derby factory with our guide Jay. Didn't realise how many people it takes to produce one item of fine bone china.

1  Thank johnwroden
Reviewed 12 May 2017

A wonderful,welcoming visit, worth every penny. The staff gave a welcome as soon as we walked through the door. I was part of a group with french visitors so we enjoyed a delicious buffet lunch before our interesting and well informed tour of the factory....More

Thank Herbie76
Reviewed 9 May 2017

Very nice little tea room , really enjoyed it there. Maybe a bit pricey. Service is friendly and quick.

Thank globetrotter505
Reviewed 3 May 2017

When our friends came to visit from America I took them here for a mornings outing. There are some lovely items in the gift shop and they have plenty of stock that's for sure. I took our guests around the museum part and they loved...More

Thank joy l
Reviewed 13 April 2017

Having lived in Derby all my life finding this gem on our doorstep was great. The tour was informative and interesting. Jay the tour guide gave us lots of information and history on our way round. The factory is a place of work and different...More

Thank Lynda S
Reviewed 24 March 2017

Had a great day out here, with a lovely lunch on site. there were lots of pottery pieces and sets to choose form. Something to suit everyone's pocket.

Thank Calderon46
Reviewed 21 March 2017

Well worth a visit - fabulous china, and some seconds at a very reasonable price, too. It is so nice to have 'Tea' in the cafeteria, and to drink from fine bone china!

Thank ayupmidook
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Questions & Answers
T.C. C
8 September 2016|
Answer Show all 2 answers
Response from Sue C | Reviewed this property |
You can purchase whole sets and ndividual pieces
16 July 2015|
Response from Charlotte M | Property representative |
Hi there Pauline, Royal Crown Derby does not organise any walks in the area, however being based in Derby, we're very lucky to have access to the beautiful Peak District. You may find some useful information on the Visit... More