We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Spa at Hallmark Hotel Gloucester

Open Now: 7:00 am - 8:00 pm
Open today: 7:00 am - 8:00 pm
Review Highlights
Spa dated, run down and broken - staff & treatments amazing

I bought a spa day plus, treatment and cream tea for 4 for a special birthday occasion. I booked... read more

Reviewed 2 weeks ago
maidentreasure
Good

My partner and I came for a spa day, including a treatment and cream tea. It was not very busy... read more

Reviewed 1 November 2018
Kate M
Read all 108 reviews
17
All photos (17)
Full view
Traveller Overview
  • Excellent28%
  • Very good25%
  • Average17%
  • Poor18%
  • Terrible12%
Travellers talk about
“cream tea”(12 reviews)
“pool area”(8 reviews)
“spa reception”(7 reviews)
About
Open Now
Hours Today: 7:00 am - 8:00 pm
See all hours
Suggested duration: More than 3 hours
Local Weather
Powered by Weather Underground
Dec
Jan
Feb
Contact
Marlstone Close, Gloucester GL4 6EA, England
Website
+44 330 028 3408
Call
Improve This Listing
Reviews (108)
Filter reviews
107 results
Traveller rating
27
27
19
20
14
Traveller type
Time of year
LanguageEnglish
27
27
19
20
14
Show reviews that mention
All reviews cream tea pool area spa reception full body massage restaurant staff recommend this hotel hot stone massage spa days spa visit night stay evening meal gym shay receptionist leisure england
FilterEnglish
Updating list...
1 - 10 of 107 reviews
Reviewed 2 weeks ago

I bought a spa day plus, treatment and cream tea for 4 for a special birthday occasion. I booked directly over the phone and then followed up with an email to get more information and asking several question (like what to take and what time...More

Date of experience: November 2018
Thank maidentreasure
Reviewed 2 weeks ago via mobile

Today myself and 3 family members visited the hallmark for a day of relaxation and some lunch, we had fantastic service from start to finish and would like to say a huge thank you to both Teresa and Claire who looked after us at lunch...More

Date of experience: November 2018
Thank SophieJT94
Reviewed 4 weeks ago via mobile

Had a lovely treatment with Vicky, deffinately recommend her. Nice relaxing body scrub. Left feeling relaxed.

Date of experience: November 2018
Thank Sadie P
Reviewed 7 November 2018 via mobile

Mark and the team made us feel at home in the spa, told us all about the pool, sauna, steam room etc. You and your team are a credit to the Hotel. Loking forward to do my back.

Date of experience: November 2018
Thank T1941HFmiken
Reviewed 1 November 2018

My partner and I came for a spa day, including a treatment and cream tea. It was not very busy, which was great to be able to relax. We both had a full body massage and were very happy with our experience, would recommend. We...More

Thank Kate M
Reviewed 13 September 2018 via mobile

Refused to accept gift voucher purchased as a special birthday gift. Rude staff, no apology or help given. I was made to feel like a criminal being accused of photocopying my special gift. If they treat all customers like that I’m not surprised with negative...More

Date of experience: September 2018
Thank AngieNGord
Reviewed 4 September 2018

2nd visit here, 1st for an overnight spa break - we really enjoyed the stay, all staff very friendly, reception, restaurant, cleaning and leisure personnel. 3 course meal was included in the price and was very impressive in choice and taste. A few things for...More

Date of experience: September 2018
Thank Expl0rer1234
Reviewed 24 August 2018

nice day, room was good had afternoon tea in the lounge very nice. spa was quite busy but were still able to use all the facilities pool was a great size. Evening meal in restaurant, menu quite basic pub grub but would stay again.

Date of experience: August 2018
Thank judith h
Reviewed 20 August 2018 via mobile

Visited with my partner as had a voucher for cream tea and treatment. Went to have cream tea first, lady in restaurant took voucher and assured us they wouldn't need it in the spa. Arrived in the spa and she immediately asked for the voucher-...More

Date of experience: August 2018
Thank lizmat88
Reviewed 15 August 2018 via mobile

The spa was particularly quiet on our visit (a Wednesday). We were able to use the pool, spa facilities, loungers and the gym with next to no one around. The staff are nice enough, although some of spa reception could do with being a bit...More

Date of experience: August 2018
Thank 123OliviaRo
View more reviews
Nearby
Nearby HotelsSee all 22 nearby hotels
Hallmark Hotel Gloucester
1,970 reviews
.04 km away
Hatton Court Hotel
1,521 reviews
1.59 km away
Mercure Gloucester, Bowden Hall Hotel
1,049 reviews
2.15 km away
Hotel Ibis Gloucester
1,304 reviews
3.30 km away
Nearby RestaurantsSee all 373 nearby restaurants
Hallmark
10 reviews
.21 km away
Kings Head Upton St Leonards
180 reviews
1.14 km away
Kings Head
8 reviews
1.17 km away
The Tara Restaurant
121 reviews
1.32 km away
Nearby AttractionsSee all 176 nearby attractions
Gloucester Quays
778 reviews
3.39 km away
Robinswood Hill Country Park
68 reviews
1.36 km away
Barnwood Arboretum & Park
42 reviews
2.46 km away
Gloucester Ski & Snowboard Centre
71 reviews
.16 km away
Questions & Answers
Get quick answers from The Spa at Hallmark Hotel Gloucester staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines