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Gloucester Quays

Closed Now: 10:00 am - 5:00 pm
Open today: 10:00 am - 5:00 pm
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Review Highlights
A good day out

Good outlet shops m and s good discounts also next ,gap and a few others. Plenty of shops to look... read more

Reviewed 2 weeks ago
Fran M
via mobile
Great tapas dishes

Spent hours here as a party of 10 on a Saturday afternoon great service, great food and choice of... read more

Reviewed 1 week ago
poblycwm2016
,
Ammanford, United Kingdom
via mobile
Read all 737 reviews
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Traveller Overview
  • Excellent30%
  • Very good46%
  • Average15%
  • Poor5%
  • Terrible4%
Travellers talk about
“shopping centre”(52 reviews)
“shopping trip”(13 reviews)
About
A shopper's paradise, Gloucester Quays is home to designer and high street fashion brands, including more than 60 top names such as All Saints, Calvin Klein, Jaeger, Osprey, Fat Face, White Stuff, Joules, Cath Kidston, Jack Wills, Nike, L.K...more
Closed Now
Hours Today: 10:00 am - 5:00 pm
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Suggested duration: 2-3 hours
Contact
Gloucester Quays Outlet St. Ann Way, Gloucester GL1 5SH, England
Website
+44 1452 338933
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Reviews (737)
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LanguageEnglish
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All reviewsshopping centrechristmas marketshopping tripoutlet storesunder coverstall holdersexcellent shoppinggreat place to shopmulti storey car parkvictorian marketlots of shopsvictorian christmasplenty of parkingplenty of places to eatfood festivalretail therapycar parking
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1 - 10 of 731 reviews
Reviewed 1 week ago via mobile

Spent hours here as a party of 10 on a Saturday afternoon great service, great food and choice of drinks ! It was a shame to leave , fantastic place & excellent staff 👍More

Thank poblycwm2016
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 6 days ago

Hi poblycwm2016 Thank you for taking the time to leave this lovely review! We are so pleased you enjoyed your visit - your lovely comments will be passed on to management! We hope to welcome you again soon. Kind Regards Imogen Gloucester Quays Customer Service...More

Reviewed 1 week ago via mobile

What a wonderful place. Lots of shops and restaurants. And boats. Definitely going back Very relaxing too.More

Thank Lesley H
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 6 days ago

Hi Lesley H Thank you for taking the time to leave this 5* review! We are so pleased you enjoyed your visit to the centre and you enjoyed our variety of stores and restaurants. Keep an eye on our social media and website for upcoming...More

Reviewed 1 week ago via mobile

We've visited a couple of times now. Parked at Gloucester College for £3 (5 hours!), visited the cathedral and then headed for the shops. Great variety, prices and so clean. Highly recommended!!More

Thank dagmarp658
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 1 week ago

Hi dagmarp658, Thank you for taking the time to leave a 5* rating and lovely review! We're pleased to hear that you enjoyed your visit to the centre and that you found it nice and clean. We hope you visit us again soon. Kind regards,...More

Reviewed 1 week ago via mobile

Family meal for 10, average food but sent 3 meals back to kitchen as they were cold. Over inflated prices.... would think twice about coming here again ! For Cote substitute Cost!!More

Thank Peter E
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 1 week ago

Hi Peter E We are sorry that you did not enjoy your visit to Cote Brasserie in our centre. I can assure you that your comments will be passed on to our Catering Liaison Manager and the management team at Cote. If there is anything...More

Reviewed 2 weeks ago

Three years since our last visit and fearful that the downturn in retail would be showing. Not a bit of it. Beautifully clean and organised. The shops were busy and full of genuine bargains, not old tat or rubbish. A great retail place for visit...More

Thank braithwaite12
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 2 weeks ago

Hi braithwaite12, Thank you for taking the time to leave us a great review and the 5* rating! We are very pleased to hear that you enjoy seeing the development of Gloucester Quays and urge you to keep an eye out on our website and...More

Reviewed 2 weeks ago via mobile

Good outlet shops m and s good discounts also next ,gap and a few others. Plenty of shops to look around and pick up a few bargainsMore

Thank Fran M
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 2 weeks ago

Hi Fran M, Thank you for taking your time to review Gloucester Quays. We are pleased to learn that you enjoy the variety of stores within the centre and managed to pick up some bargains! Please keep an eye on our website for new store...More

Reviewed 3 weeks ago via mobile

This is an excellent addition to the city centre although possibly to the detriment of the centre. There is a good variety of shops here some have excellent prices on their goods and I think there is always a bargain to be had. It’s a...More

1  Thank Maddy808
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 3 weeks ago

Hi Maddy808, Thank you for taking your time to leave a review. We are thrilled that you enjoy visiting Gloucester Quays and think that it's a great addition to the City! We are happy that you enjoy the great prices of our outlet stores and...More

Reviewed 3 weeks ago via mobile

Great outlet mall Loads of premium brands all at cut prices Especially liked the fatface and Gloucester rugby shops . Got some great stuff in both Look forward to return visit

Thank Simon S
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 3 weeks ago

Hi Simon, Thank you for taking your time to review Gloucester Quays. We are thrilled bthat you enjoy shopping here and managed to find some bargains. We look forward to welcoming you again soon. Kind regards, Hannah, Gloucester Quays Customer Service Team.

Reviewed 3 weeks ago via mobile

This restaurant has recently opened however the service was very poor. Nobody to meet and greet, drinks took 20 minutes to arrived, food given to wrong person with part of the order missing, Won't be going back!More

Thank Honestly1314
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 3 weeks ago

Hi , Thank you for taking the time to leave us the review. We are sorry to hear of your experience and will pass on your comments to the restaurant . We do hope that you will visit Gloucester Quays again soon . Kind Regards...More

Reviewed 3 weeks ago via mobile

We stopped here on our way to Weston-Super-Mare. Slightly off the motorway, compared to the service station (which I have reviewed and thought was pointless), and although on an A road and signposted well, it would have been better if it was a dual carriage...More

Thank Pritesh M
CServices, Customer Service Advisor at Gloucester Quays, responded to this reviewResponded 3 weeks ago

Hi Pritesh, Thank you for taking the time to leave us the review. We are glad that you enjoyed your visit to Gloucester Quays and found the centre to be clean and well laid out .We hope to welcome you back to Gloucester Quays again...More

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Questions & Answers
Ask a question
sanderson71
27 April 2018|
AnswerShow all 5 answers
Response from bryan490 | Reviewed this property |
Others have already answered
0
Votes
Nann75
10 March 2018|
AnswerShow all 6 answers
Response from CServices | Property representative |
Hi Nann75, Thank you for taking the time to ask a question! As 1st May is a Tuesday there is no public holidays on this day - the closest is Monday 7th May (Early Spring Bank Holiday). All of our stores and our leisure... More
1
Vote
Lorraine182
18 September 2017|
Answer
Response from CServices | Property representative |
Hi Lorraine1, Thank you for your enquiry, Unfortunately dogs are not allowed in the shopping centre. They are however allowed on Gloucester Docks and there is a open air car park situated of southgate street on the dock... More
0
Votes