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Waterford Crystal

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Address: The Mall, Waterford Waterford, Ireland
Phone Number:
+353 51 317 000
Website
Today
09:30 - 17:00
Open now
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Hours:
Mon - Sat 09:30 - 17:00
Description:

Originally founded by George and William Penrose in 1783, Waterford crystal...

Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.

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Book In Advance
More Info
USD 14.74*
and up
House of Waterford Crystal Guided Factory Tour
More Info
USD 119.04*
and up
Waterford Crystal and Kilkenny Rail Trip from Dublin

TripAdvisor Reviewer Highlights

Read all 2,427 reviews
Visitor rating
  • 1523
    Excellent
  • 608
    Very good
  • 175
    Average
  • 39
    Poor
  • 17
    Terrible
Worth the visit

We opted for the full tour and weren't let down. Informative, with plenty to look at during the tour. The tour allows you to fully see the craftsmanship that goes into their... read more

4 of 5 bubblesReviewed 2 weeks ago
Rob B
,
North Thoresby, United Kingdom
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2,427 Reviews from our TripAdvisor Community

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Showing 2,362: English reviews
North Thoresby, United Kingdom
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago

We opted for the full tour and weren't let down. Informative, with plenty to look at during the tour. The tour allows you to fully see the craftsmanship that goes into their beautiful pieces.

Helpful?
Thank Rob B
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi Rob B, Thank you for visiting The House of Waterford Crystal recently. We are delighted we did not let you down and you enjoyed the tour of the factory so much. It is a great experience to watch and chat to the craftsmen as they work. We hope to welcome you again soon. Kind Regards The House of Waterford... More 

Martinsburg, West Virginia
Level Contributor
270 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 143 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

We walked through the showroom before the tour and were amazed at the artistry of so many pieces. While some of them may be functional, they are all art. As the tour started, it became even more clear just how true that is. We watched the artisans blow the glass, create a vase, cut the crystal, etch the crystal, etc.... More 

Helpful?
Thank Luvtravels33
Level Contributor
18 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 3 weeks ago via mobile

Didn't have a chance to do the tour but walked around the display/sale room. A little hard to find a parking lot and the tours are a little crowded with bus tours so we chose not to go. Very pricey but beautiful glass

Helpful?
Thank Dylan A
Waterford
Level Contributor
65 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

Tours of Waterford Crystal factory are great value, the tour guides really do understand the history of the old glass factory. Great to tour and meet up close the workers, many of whom worked in the old factory. Tour lasts about 45 minutes, it's not too noisy although it is a factory. Great walk through tour to see the product... More 

Helpful?
Thank WaterfordTrooper
Royal Oak, Michigan
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 weeks ago

I had visited many years ago when it was located in a different place. Pretty easy to find once you get into town. There was a parking lot about a block away. Many wonderful pieces fo purchase in the large showroom after the plant tour. Lovely visit.

Helpful?
Thank zmcgrat1
Waterford, Ireland
Level Contributor
5 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

This is a really interesting and entertaining tour. The guide was fantastic and vey informative. It was lovely to see the glass blowers in action and experience the whole process. I've don't this tour several times with my visitors and always learn something new

Helpful?
1 Thank Maura C
Edmonton, Alberta
Level Contributor
23 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 5 weeks ago

Watch the glass being blown and shaped, watch the craftsmen cut the crystal, and have the entire process explained along the way. Also got to view some of the more famous and very expensive products they've made. What I found impressive was the fact that we were literally walking through and watching as the product was made. A great experience!

Helpful?
Thank thorn-in-my-shoe
Waterford, Ireland
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 December 2016

I took my friend to Waterford Crystal and we really enjoyed it. It was informative and very friendly. Would recommend it highly

Helpful?
Thank 74jvh
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi 74jvh, Thank you very much for visiting with your friend from England. We are so happy to read you both really enjoyed your time with us and for recommending a visit so highly. Kind Regards The House of Waterford Crystal Team More 

Waterford, Ireland
Level Contributor
6 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 19 December 2016

As a local I love walking in around the showrooms to see what new pieces are in store. I particularly like visiting at this time when the Christmas decorations are up. I like to treat myself to something every year for the tree. The tour and the coffee dock are also worth a visit.

Helpful?
Thank W5277PLpaula
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi W5277PLpaula, We loved reading your review and are thrilled you call in to see us when you are in town. The showroom and retail store is beautiful and we agree the Christmas decorations enhance the setting even further. Thanks so much Paula we hope you have a very happy Christmas and we look forward to seeing you in the... More 

Fort Collins, Colorado
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 December 2016

My wife and I happened to be the only two people in our tour group. Our tour guide still provided us an enthusiastic and informative tour. She was eager to answer our questions and engage us into the subject of the tour. We both enjoyed the experience very much.

Helpful?
Thank Don M
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi Don M, What a lovely review thank you so much for taking the time to write it. We are delighted you both had such an excellent factory tour with a guide you found to be enthusiastic and eager. We hope to have the pleasure of welcoming you some day in the future. Kind Regards The House of Waterford Crystal... More 

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Questions & Answers

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  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?