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Waterford Crystal

Certificate of Excellence
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Address: The Mall, Waterford Waterford, Ireland
Phone Number:
+353 51 317 000
Website
Sunday
Closed
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Hours:
Mon - Sat 09:30 - 17:00
Description:

Originally founded by George and William Penrose in 1783, Waterford crystal...

Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.

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Book In Advance
More Info
USD 14.97*
and up
House of Waterford Crystal Guided Factory Tour
More Info
USD 120.90*
and up
Waterford Crystal and Kilkenny Rail Trip from Dublin

TripAdvisor Reviewer Highlights

Read all 2,520 reviews
Visitor rating
  • 1583
    Excellent
  • 631
    Very good
  • 182
    Average
  • 40
    Poor
  • 17
    Terrible
Great tour guide

There were large groups before and after us, but at our designated time it was just our family. Our tour guide did not let the small size of our group deter her enthusiasm at all... read more

Reviewed yesterday
CoolHandLucasJackson
,
United States
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2,520 Reviews from our TripAdvisor Community

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Showing 2,453: English reviews
United States
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed yesterday NEW

There were large groups before and after us, but at our designated time it was just our family. Our tour guide did not let the small size of our group deter her enthusiasm at all. She was extremely informative, friendly and conversational. This tour was time very well spent.

Helpful?
Thank CoolHandLucasJackson
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi CoolHandLucasJackson, Thank you so much for visiting The House of Waterford Crystal and for rating us so highly on Tripadvisor. We are delighted you enjoyed your tour and that your guide was extremely friendly and informative. Kind Regards The House of Waterford Crystal More 

Drogheda, Ireland
Level Contributor
164 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
Reviewed yesterday NEW

This place is bit of a tourist trap. Its worth seeing because the workmanship is incredible but everything in the shop is so expensive. They have items on display of upwards of €40,000 and of course everything also has the tax free price to catch tourists.

Helpful?
Thank Kevin M
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi Kevin M, Thank you for reviewing your recent visit to The House of Waterford Crystal. We are very pleased you enjoyed the workmanship of our products. Items that are priced high are bespoke pieces that have taken weeks and months to hand craft. The store stocks a range products at various price points. Visitors to Ireland from outside the... More 

Canberra, Australia
Level Contributor
36 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed yesterday NEW

Truly excellent tour. The skill of the workers is beyond belief. Very informative tour and well worth the Euro11 we paid as seniors.

Helpful?
Thank ProvoSenior
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi ProvoSenior, We are thrilled you had a wonderful guided tour at The House of Waterford Crystal. The skill and artistry is amazing and so lovely to watch. Thank you for visiting and recommending us so highly. Kind Regards The House of Waterford Crystal Team More 

Paso Robles, CA
Level Contributor
157 reviews
73 attraction reviews
common_n_attraction_reviews_1bd8 53 helpful votes
Reviewed 2 days ago NEW

This was an excellent, informative tour which highlighted Waterford Crystal's history. It was interesting to see how many different steps go into each piece and be able to see real works of art in progress as we made our way through the factory. The expert craftspeople make the most gorgeous crystal I've seen which made me appreciate their price tag... More 

Helpful?
Thank Auntie_LaLa81
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi Auntie_LaLa81, It is great to watch the craftspeople in the factory working at each stage of production we are so pleased you enjoyed the experience. Some amazing pieces are made here every day and it is wonderful to see them all on display in the factory and retail store. Thank you so much for visiting and we hope to... More 

Chelmsford, United Kingdom
Level Contributor
1,271 reviews
547 attraction reviews
common_n_attraction_reviews_1bd8 450 helpful votes
Reviewed 4 days ago NEW via mobile

The whole place oozes modern class with a fabulous selection of beautiful crystal in the stunning showroom . A must visit place in Waterford as this is what it is also famous for

Helpful?
Thank Martino B
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi Martino B, Thank you for visiting and recommending The House of Waterford Crystal as 'a must visit place in Waterford'. We love your description of the showroom and retail store, it is a very striking space and showcases the crystal so beautifully. We hope to welcome you again in the future. Kind Regards The House of Waterford Crystal Team More 

Regina, Canada
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 4 days ago NEW

This was part of our tour, nice to see that they still make some handmade items in Waterford. Very talented people. Items to rich for me though lol. Tour guide was very good.

Helpful?
Thank PrairieSunshine
England
Level Contributor
62 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
Reviewed 4 days ago NEW

We were in Waterford on a four night coach trip from uk, and had a free morning, so we took a short walk from our hotel and did the tour. It was very interesting. We went on the web site before hand and saw that the price was about 13 eu, which I thought was quite expensive. However when we... More 

Helpful?
Thank trickster9
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi trickster9, We are delighted you had an excellent visit to The House of Waterford Crystal while staying in the city. We hope you had an enjoyable holiday and will return again soon. Kind Regards The House of Waterford Crystal Team More 

Melbourne, Australia
Level Contributor
536 reviews
259 attraction reviews
common_n_attraction_reviews_1bd8 190 helpful votes
Reviewed 4 days ago NEW via mobile

We did a detour to travel through Waterford on our journey around Ireland and I am so glad we did. I think our trip to Waterford Crystal was one of the most enjoyable anywhere. Entrance is by guided tour only at 13.50 Euros pp. Our tour guide Sean was excellent and we got to see all the different areas of... More 

Helpful?
Thank andream0402
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi andream0402, We are extremely glad that you took a detour on your journey around Ireland and enjoyed your time with us here at The House of Waterford Crystal. The tour of the factory is a wonderful experience, your guide Sean will be delighted to have helped make it excellent. The shop and retail store is a wonderful space with... More 

2 reviews
Reviewed 5 days ago NEW via mobile

New respect for an ancient art. Well worth the price of admission. Good deals in the gift shop. Great pastries in the tea shop.

Helpful?
Thank jamakem
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi jamakem, Great review thank you so much. You clearly enjoyed all aspects of you time with us here at The House of Waterford Crystal. The skill and artistry shown by the craftspeople in the factory is amazing so it is lovely to hear you have a new found respect for the art of glassmaking. Lots of lovely pieces on... More 

Level Contributor
8 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 5 days ago NEW via mobile

Tour was informative and it was very neat to see the entire process first hand. Great for all ages, just be careful not to touch anything and break these expensive pieces of art!

Helpful?
Thank Andy B
sineadb614, Tour Team Lead at Waterford Crystal, responded to this review

Hi Andy B, We are so pleased you had an informative visit to The House of Waterford Crystal. It is a great visit for all the family. Thanks so much for taking the time to experience our tour and retail store. Kind Regards The House of Waterford Crystal Team More 

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