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Review Highlights
Great Shopping

Great shopping in Inveress. They have 2 locations and the staff was super friendly and helpful... read more

Reviewed 1 week ago
Elksmommy
,
Frisco, Texas
Wonderful shopping spot

If you are looking for a place to purchase high-quality gifts, this is it. It's classy yet... read more

Reviewed 21 April 2018
alexandra g
,
San Francisco
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  • Excellent77%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible3%
Travellers talk about
“family tartan”(9 reviews)
“custom made”(4 reviews)
About
A family business, Highland House of Fraser is steeped in the tradition of Highland Dress. Situated on the west bank of the River Ness, we enjoy a pleasant environment which can be viewed via our webcam and boast a selection of Scotland's finest...more
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Hours Today: 9:00 am - 6:00 pm
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Suggested duration: < 1 hour
Contact
4-9 Huntly Street, Inverness IV3 5PR, Scotland
Website
+44 1463 222781
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All reviewsfamily tartanhighland dresscustom madeahead of schedulegreat shoppingspent nearlyscottish souvenirsquality itemsreturned homeacross the bridgevery helpful staffsouvenir shopvisiting invernessmember of staffkiltscarfoutfit
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1 - 10 of 182 reviews
Reviewed 1 week ago

Great shopping in Inveress. They have 2 locations and the staff was super friendly and helpful! Enjoy your shopping!

Thank Elksmommy
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 1 week ago

Thank you so much for your review and rating. Lovely to hear that you enjoyed your shopping experience. Hopefully we will see you again another time and do not hesitate to contact us for any future requirements; info@highlandhouseoffraser.com

Reviewed 21 April 2018

If you are looking for a place to purchase high-quality gifts, this is it. It's classy yet affordable, anything from little memorabilia to bigger items such as jumpers and kilts. Nice location, near other shopping and bars.

1  Thank alexandra g
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 23 April 2018

Thank you for your lovely review and rating. Pleased that you enjoyed your shopping experience and appreciate our product range. Please don't hesitate to contact us for any future requirements; info@highlandhouseoffraser.com

Reviewed 4 April 2018

The best Scottish shop in Inverness. Large selection of Scottish apparel Kilts,Dresses,souveniers,staff very helpful. Location on river adjacent to Castle. Try Pubs across the road magic.

Thank kilowattbriank
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 5 April 2018

Perfect, thank you, great review. Glad you appreciate our products and our customer service. Please don't hesitate to contact us for any furture requirements; info@highlandhouseoffraser.com

Reviewed 31 December 2017

We were after a particular tartan from a small Scottish clan which had been hard to find. The staff at Highland House of Fraser went above and beyond with sourcing this tartan. We were able to have this made into scarves and mail home to...More

Review collected in partnership with this attraction
Thank Narelle B
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 8 January 2018

Many thanks for your review and rating. Very pleased to hear you had a positive shopping experience. Please don't hesitate to get in touch for any future requirements; info@highlandhouseoffraser.com

Reviewed 3 December 2017

Because of Outlander, we suppose, whenever we saw a display of pins, mugs, etc with clan names, the Frasier items were always sold out. So when we saw the house of Frasier, we went right in. This shop is very nice, has a wonderful selection...More

Thank Magnolia13
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 7 December 2017

Many thanks for your review. We do try to stay 'in-stock' with all our clan stock, not just Fraser! Pleased that you found something somewhat unique. Please don't hesitate to contact us for any future requirements, especially Fraser items; info@highlandhouseoffraser.com

Reviewed 25 October 2017

During my one night in Inverness, I visited one of this store's locations and asked about the availability of a cashmere scarf in a specific tartan. The associate told me that the scarf is only made in wool, so I purchased it, trusting that the...More

Thank Chris_CAB
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 27 October 2017

We all like to think that the customer is always right, but not in this instance. Unfortunately this customer lied and intimidated our staff - no retail staff member ever needs to put up with this type of abhorrent behaviour. Our staff member did not...More

Reviewed 25 October 2017

Having researched my Scottish heritage I was anxious to purchase a kilt to represent one of my families. The staff was most helpful in explaining the different fabric options, sizing (very different from the United States and standard skirts), and allowing me ample time to...More

Review collected in partnership with this attraction
Thank jpwade123
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 27 October 2017

Thank you so much for your lovely review. Glad we could help create some wonderful memories of your visit to the Scottish Highlands. Hope you enjoy many years wearing your kilt. Please don't hesitate to contact us for any future requirements.

Reviewed 25 October 2017

I wanted a kilt made for me, while my 3 adult children and myself were visiting Inverness, out of the Inverness dist. tartan. When we saw this shop from across the river, I knew this was the place. The staff were helpful and patient. The...More

Review collected in partnership with this attraction
Thank brucemaan
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 27 October 2017

Thank you for your wonderful review, sounds like you enjoyed your shopping experience! Hope you enjoy wearing your kilt, I'm sure you will receive lots of compliments. Very pleased to hear that you are happy with the service received and communication once back home. Please...More

Reviewed 25 October 2017

Enjoyed viewing all the stock, had already purchased Kilt, etc. from Fraser, so I didn't buy much. I visited both locations in Inverness.

Review collected in partnership with this attraction
Thank ewingkevans
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 26 October 2017

Thank you for your review and rating. Hope you're enjoying wearing your kilt and that we will see you again another time. Many thanks for your business.

Reviewed 24 October 2017

There service is nothing more than excellent. To be honest way and above what we expected. Thank you to them at what was a difficult time for our familyMore

Review collected in partnership with this attraction
Thank Terri_pat
HHFraser, General Manager at Highland House of Fraser, responded to this reviewResponded 26 October 2017

Thank you so much for your kind words and glad to hear you are happy with the service received. Our staff help customers in both happy and sad times, so pleased that our staff were sensitive to your needs. Hoping that your days are a...More

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