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Pure Spa & Beauty

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Address: Ocean Terminal | Within Debenhams, Edinburgh EH6 6JJ, Scotland
Phone Number:
+44 843 507 1888
Website
Description:

PURE Spa & Beauty offer an extensive range of beauty treatments,...

PURE Spa & Beauty offer an extensive range of beauty treatments, luxurious spa treatments and day spa packages all to be enjoyed in our unique spa relaxation areas with our expertly trained therapists on hand to offer you a relaxation experience tailored to your specific needs and wants. PURE Spa & Beauty are proud to hold several industry awards including 'Boutique Spa of the Year 2011' and 'Day Spa of the Year 2012 & 2013'. We are committed to delivering the very best service, spa and beauty treatments and beauty products. Elemis is used throughout our spas and salon alongside other products like Leighton Denny nail products.

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TripAdvisor Reviewer Highlights

Read all 95 reviews
Visitor rating
  • 66
    Excellent
  • 10
    Very good
  • 0
    Average
  • 13
    Poor
  • 6
    Terrible
Really good service

I always go to Jen for my brows and waxing. She is so lovely and does a great job. I have been trying to get an appointment with her again but she's all blocked out in the diary... read more

4 of 5 bubblesReviewed 11 September 2016
788Jay
,
Edinburgh, United Kingdom
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95 Reviews from our TripAdvisor Community

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Showing 95: English reviews
edinburgh
1 review
1 of 5 bubbles Reviewed 11 February 2017 via mobile

I'm just back from PURE - Edinburgh, Ocean Terminal. Read my review here. I've booked for myself and my friend to have a deluxe pedicure. Feet weren't exfoliated nor dead skin was removed. We both have chosen a massage but didn't even notice it. I don't think is the staff members fault, surely they do what they have been trained... More 

Helpful?
Thank gorogo
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi, Thank you for leaving us your feedback. We do take all our feedback on board and I believe this has already been dealt with by the spa directly. We look forward to seeing you again soon. Kind Regards The PURE Team More 

Edinburgh, United Kingdom
2 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 29 January 2017 via mobile

Had a fantastic massage with Gosia. She made me feel completely at ease and more relaxed than I have felt in a long time. Would highly recommend and will definitely be returning.

Helpful?
Thank 1988xxxx
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi Thank you for leaving us your feedback. We will pass this onto Gosia and look forward to seeing you again soon. Kind Regards The PURE Team More 

A TripAdvisor Member
5 of 5 bubbles Reviewed 17 January 2017 via mobile

My fiancé and I were given a couple's therapy voucher for Christmas, and just used it. It included a foot spa, sauna, body scrub and the option for a massage or a facial. We opted for the massage and were not disappointed. Our therapists were Maggie and Leisa. Both were incredibly professional and talked us through the different stages of... More 

Helpful?
Thank A TripAdvisor Member
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi Thank you very much for leaving us your feedback. We love to hear how much you both enjoyed your 'Couples Therapy' and will pass this onto the girls. We hope to see you again soon. Kind Regards The PURE Team More 

Edinburgh, United Kingdom
1 review
5 of 5 bubbles Reviewed 23 November 2016

I have a back massage at least once a month. Maggie does a really firm massage which gets rid of all my aches and pains and makes me feel great and really relaxed. I'm in my late 60s but this helps me to stay fit and active. Great!

Helpful?
Thank gilmo48
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi Thank you for taking the time to leave us your feedback. We will pass this onto Maggie as she will love to hear and we look forward to seeing you again. Kind Regards The PURE Team More 

1 review
5 of 5 bubbles Reviewed 2 November 2016

I swear I had the best massage ever here! My therapist was really lovely, attentive and professional. I was made to feel very welcome and encouraged to relax and enjoy the experience. Elemis products are also yummy! Thank you very much to all staff.

Helpful?
Thank Gill M
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi Gill, Thank you for taking the time to leave us your feedback. We love to hear about your time with us and hopefully you will be back again soon. Kind Regards The PURE Team More 

Edinburgh, United Kingdom
1 review
5 of 5 bubbles Reviewed 22 October 2016

I thought that everyone was very good. The reception was great. And Maggie best beautician ever. It is a very pleasant spa to be in.

Helpful?
Thank kathleenmore
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi Thank you for leaving us your feedback. We are happy to hear you enjoy your time with us and especially Maggie. We look forward to seeing you again soon. Kind Regards The PURE Team More 

Edinburgh
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 15 October 2016

Service was okay, but tan was bad, showered the next mornng, my legs were the worst had lines dark up front of legs and still white at the back, arms patchy and orange elbows. I was going on holiday later that day, so to late for sorting. I emailed Pure my feedback and have had no response. Never again .

Helpful?
Thank KarenDevlinEdinburgh
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi Thank you for giving us your feedback. We are really keen on investigating all of our complaints further and would appreciate if you could email customerservices@purespauk.com with your contact details so that we can discuss this more. Thank you in advance. Kind Regards The PURE Team More 

Edinburgh, United Kingdom
Level Contributor
14 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 28 September 2016 via mobile

Always been made to feel at ease here, therapists friendly yet professional wouldn't go anywhere else prices reasonable too.

Helpful?
Thank vonnie350
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi, Thank you for leaving us lovely feedback. We do enjoy hearing about your time with us and hope to see you back again soon. Kind Regards The PURE Team More 

Edinburgh, United Kingdom
Level Contributor
24 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 11 September 2016

I always go to Jen for my brows and waxing. She is so lovely and does a great job. I have been trying to get an appointment with her again but she's all blocked out in the diary. Not sure if she's left. She would be a great loss

Helpful?
Thank 788Jay
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi, Thanks for leaving your feedback. Unfortunately Jen has left but we do have other fantastic therapists we can book you in with. Give us a wee phone and we can get this arranged for you, Kind Regards The PURE Team More 

Edinburgh
Level Contributor
25 reviews
common_n_attraction_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 22 August 2016

Been here a few times for leg and bikini wax by Lena who was brilliant. Made an appt and this time got Jen.......never again! Never have I experienced pain like it, she did a little waxing but spent more time plucking the hairs out with tweezers! Since been to Wax Bar on Rose Street, so much quicker and virtually pain... More 

Helpful?
1 Thank lesm68
PURE S, Head Office at Pure Spa & Beauty, responded to this review

Hi Thank you for giving us your feedback. We are really keen on investigating all of our complaints further and would appreciate if you could email customerservices@purespauk.com with your contact details so that we can discuss this more. Thank you in advance. Kind Regards The PURE Team More 

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