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Newcastle Visitor Information Centre

10-14 Central Promenade, Newcastle BT33 0AA, Northern Ireland
+44 28 4372 2222
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Review Highlights
Wonderful people

A lovely place to visit. Friendly passionate staff. Great affordable gifts and so much more to do... read more

Reviewed 3 days ago
cuddlies
,
Dublin, Dublin, Ireland
via mobile
Friendly info

What to do where to go how to get there, nothing to much trouble. The centre itself is very clean... read more

Reviewed 4 weeks ago
Brian E
,
Chesterfield, United Kingdom
Read all 87 reviews
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Newcastle Visitor Information Centre stock a wide range of traditional and contemporary crafts, including many local producers. Designer knitwear, jewellery, pottery, woodcarvings, hand painted silks and Game of Thrones merchandise. Also stock a wide range of souvenirs, books and maps.
  • Excellent64%
  • Very good25%
  • Average4%
  • Poor6%
  • Terrible1%
Travellers talk about
“helpful staff” (7 reviews)
“for sale” (4 reviews)
Open Now
Hours
Hours Today: 9:30 am - 5:30 pm
LOCATION
10-14 Central Promenade, Newcastle BT33 0AA, Northern Ireland
CONTACT
+44 28 4372 2222
Write a ReviewReviews (87)
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All reviews
"helpful staff"
in 7 reviews
"for sale"
in 4 reviews
"great gift shop"
in 2 reviews
"local walks"
in 2 reviews
"well stocked shop"
in 2 reviews
"st patrick"
in 2 reviews
"the main street"
in 3 reviews
"souvenirs"
in 8 reviews
"leaflet"
in 7 reviews
"toilets"
in 9 reviews
"literature"
in 3 reviews
"postcards"
in 4 reviews
"resources"
in 3 reviews
"knowledge"
in 3 reviews
"selling"
in 3 reviews
"browse"
in 2 reviews
"mournes"
in 2 reviews
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1 - 10 of 85 reviews

Reviewed 3 days ago via mobile

A lovely place to visit. Friendly passionate staff. Great affordable gifts and so much more to do in CO. Down

Thank cuddlies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

What to do where to go how to get there, nothing to much trouble. The centre itself is very clean tidy and full of whatever you would want. Lisa was particularly helpful with maps and descriptions of local walks. A happy helpful place .

Thank Brian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2018

Great gift shop with wide range of items in all price ranges. Good maps and visitor information. Friendly and helpful staff.

Thank JayneDeakin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 November 2017

We cannot visit N Ireland without a visit to Newcastle and we cannot visit Newcastle without dropping into the Visitors Centre. Loads of quality leaflets and info for all types of places, activities, accommodation etc. All backed up by friendly and efficient personnel. We were...More

2  Thank Keith019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 30 November 2017

Hi .. thank you so much for reviewing our Visitor Information Centre, its great to get feedback on our services and we are delighted you enjoyed your visit with us. Hope to welcome you back soon.

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Reviewed 7 November 2017

This is one of the best tourist information centres I have been to,and we go to a lot. Staff very friendly and helpful.loads of info and the shop is brilliant with lots of reasonably priced items.

Thank marian w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 15 November 2017

Thank you for reviewing our services and delighted you enjoyed your visit.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 October 2017

We were only passing through Newcastle and stopped here to ask about toilets . A lady called Noreen was very helpful with information about the area. They had a well stocked shop with locally made crafts and knitwear from Aran . I bought a '...More

Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHPtourist, Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 12 October 2017

Thank you for your review. Noreen will be delighted that you named your "hippy sheep" after her.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2017

This is a very nice, clean, and welcoming information centre. And it is more than just a place to pick up a brochure or ask a question. There is a grand variety of souvenir material of the highest quality on display and for sale. In...More

Thank BCbikeGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 4 October 2017

Thank you for your kind review and hope your gifts arrived home in one piece.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2017

I stopped in to ask a question. There were two personnel, and the one I talked was very brisk and detached, which surprised me because usually the Irish are very friendly. It's not because she was busy -- there was no other visitor in the...More

Thank NHjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHPtourist, Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 19 September 2017

Thank you for your comments. I am so sorry you had a bad experience in our Visitor Information Centre. We normally have an excellent rapport with our visitors. If there is anything we can do to assist you please do not hesitate to get in...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 September 2017

I have been into the visitor information centre many times and the staff are so patient and helpful. The shop itself is nicely laid out and is very well stocked with both publications and souvenirs.

Thank Maehb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2017

A great place to get lots of literature on walks and trails in the area. Plus if you undertake the St Patrick Trail this is where you get a certificate. Sadly nothing for the Lecale Way or Ulster Way which we had been doing. Lots...More

Thank Carrie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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