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Newcastle Visitor Information Centre

Closed Now: 9:30 am - 5:30 pm
Open today: 9:30 am - 5:30 pm
Review Highlights
helpful and friendly

Nice friendly staff gave lots of information on things to do locally including things on currently... read more

Reviewed 6 November 2018
lorettasmith
,
London, United Kingdom
Came searching for info

Very helpful ladies prepared to help with info re mountains of the Mourne etc Centrally located... read more

Reviewed 19 September 2018
tandb36
,
Southend-on-Sea, United Kingdom
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Certificate of Excellence
Traveller Overview
  • Excellent64%
  • Very good24%
  • Average4%
  • Poor6%
  • Terrible2%
Travellers talk about
“helpful staff”(7 reviews)
“for sale”(4 reviews)
About
Newcastle Visitor Information Centre stock a wide range of traditional and contemporary crafts, including many local producers. Designer knitwear, jewellery, pottery, woodcarvings, hand painted silks and Game of Thrones merchandise. Also stock a...more
Closed Now
Hours Today: 9:30 am - 5:30 pm
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Contact
10-14 Central Promenade, Newcastle BT33 0AA, Northern Ireland
+44 28 4372 2222
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Reviews (94)
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Show reviews that mention
All reviews helpful staff for sale great gift shop local walks well stocked shop great info st patrick gifts leaflet toilets literature knowledge selling browse mournes
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1 - 10 of 91 reviews
Reviewed 6 November 2018

Nice friendly staff gave lots of information on things to do locally including things on currently and other facilities including shopping

Date of experience: November 2018
Thank lorettasmith
Reviewed 19 September 2018

Very helpful ladies prepared to help with info re mountains of the Mourne etc Centrally located - plenty of parking close by

Date of experience: September 2018
Thank tandb36
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 21 September 2018

Many thanks for your kind review and glad we were able to help.

Reviewed 7 August 2018 via mobile

Visited Newcastle with family. So much to do and see in this seaside town. The promenade is lovely stretching from the Slieve Donard Hotel down to the end of town. Playparks, beach (bit stoney!) water park, gorgeous views, what's not to like?

Date of experience: August 2018
Thank GemsNI
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 9 August 2018

Thank you for your kind review and we're delighted you enjoyed your visit to Newcastle, Co Down

Reviewed 23 July 2018

Stopped by for information and maps. The staff were lovely but what makes this so exceptional is the quality and variety of the gifts in offer. Well organised and laid out. Make a point of visiting and using it to plan your stay in the...More

Date of experience: July 2018
Thank Mise17
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 9 August 2018

Thank you for taking the time to review our visitor information centre, and delighted you enjoyed your visit with us. I'll pass your comments to our staff. .. thanks again.

Reviewed 10 July 2018 via mobile

The beach in Newcastle is really bad, too stoney to get to the sea to swim.. the stones are slippery and dangerous. Not suitable for families. A lot of litter and glass... sadly not somewhere i will visit again and i will ensure my friends...More

Date of experience: July 2018
Thank JoyO400
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 9 August 2018

Thank you for your review, and sorry your experience on Newcastle Beach was unfavourable.. I will inform the relevant Council Department of your comments.

Reviewed 25 June 2018

I went back twice to look for brochures and for gifts for myself and to take back to friends and family. Lots of great items and jewellery

Date of experience: June 2018
Thank rogersviv
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 27 June 2018

Many thanks for taking the time to review our Centre and glad you enjoyed your visit with us.

Reviewed 19 June 2018 via mobile

A lovely place to visit. Friendly passionate staff. Great affordable gifts and so much more to do in CO. Down

Date of experience: June 2018
Thank cuddlies
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 27 June 2018

Thank you for your kind review, I will be sure to pass on your comments to our staff.

Reviewed 20 May 2018

What to do where to go how to get there, nothing to much trouble. The centre itself is very clean tidy and full of whatever you would want. Lisa was particularly helpful with maps and descriptions of local walks. A happy helpful place .

Date of experience: May 2018
Thank Brian E
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 27 June 2018

Thank you for your kind review .. I will certainly pass on your comments to Lisa

Reviewed 29 January 2018

Great gift shop with wide range of items in all price ranges. Good maps and visitor information. Friendly and helpful staff.

Date of experience: January 2018
Thank JayneDeakin
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 27 June 2018

Thank you for taking the time to review our services and glad you had an enjoyable visit.

Reviewed 28 November 2017

We cannot visit N Ireland without a visit to Newcastle and we cannot visit Newcastle without dropping into the Visitors Centre. Loads of quality leaflets and info for all types of places, activities, accommodation etc. All backed up by friendly and efficient personnel. We were...More

Date of experience: November 2017
2  Thank Keith019
SHPtourist, Front Office Manager at Newcastle Visitor Information Centre, responded to this reviewResponded 30 November 2017

Hi .. thank you so much for reviewing our Visitor Information Centre, its great to get feedback on our services and we are delighted you enjoyed your visit with us. Hope to welcome you back soon.

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Questions & Answers
Ask a question
maryatton31
17 July 2018|
AnswerShow all 3 answers
Response from SHPtourist | Property representative |
Hi .. You need to contact Newcastle Upon Tyne Visitor Information in England, we are in Northern Ireland
0
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