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Address: The Tourist Information Centre Plymouth Street | Plymouth Street, Swansea SA1 3QG, Wales
Phone Number:
+44 1792 468321
See all hours
Mon - Sat 09:30 - 17:30

TripAdvisor Reviewer Highlights

Read all 12 reviews
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Great place to find out more informations

The Swansea Tourist Office is located right next to the main bus station and is a good place to start a trip in Swansea area. Here you can find a lot of flyers and maps and also... read more

Reviewed 27 December 2015
Bucharest, Romania
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12 Reviews from our TripAdvisor Community

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Showing 10: English reviews
Level Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 29 July 2016

The powers that be have now closed this office. |Rang today to be told by recorded message that the office is closed. Rang Cardiff they say many offices recently closed in S Wales. We are going to Porthcawl in two weeks. Office closed. How can they expect tourists to go to S Wales if they close most of the tourist... More 

4 Thank Keith3895
Bucharest, Romania
Level Contributor
1,246 reviews
1,003 attraction reviews
common_n_attraction_reviews_1bd8 571 helpful votes
Reviewed 27 December 2015

The Swansea Tourist Office is located right next to the main bus station and is a good place to start a trip in Swansea area. Here you can find a lot of flyers and maps and also souvenirs.

1 Thank menq
Swansea, United Kingdom
Level Contributor
177 reviews
116 attraction reviews
common_n_attraction_reviews_1bd8 77 helpful votes
Reviewed 16 December 2015

Surely a TIO should be in the centre of a city - not stuck out of the way and difficult to find? It is also not well stocked with brochures from the areas surrounding Swansea. It also needs to cover areas such as Bath/Bristol that are within a day's drive of Swansea.

Thank Iverette
Level Contributor
20 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 19 August 2015 via mobile

Nice friendly staff. We were looking for information on bus routes and schedules to local towns. The computer would only show times to and from Swansea if you select a particular town. There was no way to compare routes between towns. Not the staffs fault. They did provide me with a web site for the bus schedules.

Thank sidelobe
Level Contributor
58 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 13 August 2015

Puddled around Swansea for a while and found the best place to get advice and information for the whole of the South Wales region was right there with a great lady called Claire. So very helpful and only to happy to answer questions. They also have a stock of souvenirs for those who need the odd bits to take away.... More 

Thank Jan S
Level Contributor
7 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 7 September 2014

You can find this information centre next to the central bus station. We got a map and information what can we see in Swansea through a one day trip. The personal was nice and friendly.

Thank Kosťa J
Level Contributor
40 reviews
common_n_attraction_reviews_1bd8 60 helpful votes
Reviewed 2 August 2012

I visited briefly to pick up a few leaflets on my way to Swansea Market. While there a couple who were probably visitors asked for a map of Rossili. I assume the OS map they actually wanted was not in stock at the time, but there were certainly others there which they could have been offered but they received a... More 

1 Thank haslucks
Warsaw, Poland
Level Contributor
50 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 14 July 2012

I received all the information I needed. Nice staff.

1 Thank trzy_ptaki
Swansea, United Kingdom
Level Contributor
45 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 70 helpful votes
Reviewed 6 June 2012

Pleasant TIC in the city centre. Knowledgable and friendly staff who offered excellent advice on things to do in Swansea. Some great gift options too!

Thank swanseabaygirl
Colwyn Bay, United Kingdom
Level Contributor
27 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 24 October 2011

we were given a map to help us find our way around, I'm good with maps but from a pedestrian point of view it was hopeless. The footbridge from the city centre to the marina is marked but not in a way that gives you confidence its the route to use. The fantastic Meridian Tower isn't even on the map... More 

1 Thank mike551979

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?