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Planet Ice

Cardiff Bay Empire Way, Cardiff CF11 0SP, Wales
+44 29 2038 2001
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Review Highlights
Great facility and friendly staff

First visit and I must say I was impressed with the place. Good facilities and great friendly... read more

Reviewed 3 October 2017
johncW8836BQ
,
Milton Keynes, United Kingdom
No supervision

Went skating with my family for the first time and we found it quite difficult as there were no... read more

Reviewed 2 May 2017
carol e
,
Cardiff, United Kingdom
via mobile
Read all 29 reviews
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Overview
  • Excellent20%
  • Very good47%
  • Average17%
  • Poor10%
  • Terrible6%
3 Oct 2017
“Great facility and friendly staff”
1 May 2017
“No supervision”
Closed Now
Hours
Hours Today: 1:00 pm - 6:00 pm
Suggested Duration: 1-2 hours
LOCATION
Cardiff Bay Empire Way, Cardiff CF11 0SP, Wales
CONTACT
Website
+44 29 2038 2001
Top Selling Tours & Activities in and around Cardiff
from USD 362.00
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from USD 17.10
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from USD 17.10
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1 - 10 of 29 reviews

Reviewed 3 October 2017

First visit and I must say I was impressed with the place. Good facilities and great friendly staff, not surprising really as I am yet t visit a Planet Ice arena that has been bad

Thank johncW8836BQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2017 via mobile

Went skating with my family for the first time and we found it quite difficult as there were no hand rails to hold on to . Also there were no supervisors around to help if anyone fell . I had quite a nasty one and...More

1  Thank carol e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2016

I used to enjoy going ice skating in Cardiff, even though it is only a temporary set up. The ice hockey games are also really good fun to watch...however... On my recent visit last Sunday we genuinely wanted to leave after 10 minutes of arriving....More

4  Thank Lars_Cardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 31 January 2016 via mobile

Came here today with friends and family. First off it is an absolute nightmare to park. I thought I would save myself £1.50 by pre ordering an ice card online. When we got there, I collected my ice card and the tariff was reduced to...More

2  Thank Sjabena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2016 via mobile

Decent sized rink, comfy skates, good price! You can skate for hours for one price. Not too busy - even on a Saturday and free parking! Will return!More

1  Thank CSP83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 15 January 2016

Hi CSP83. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. I will be passing your feedback onto our staff. We look forward to seeing you again, make sure to check our website out where you will...More

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Reviewed 28 December 2015

Have visited a few times to watch the Cardiff Devils play and have been struck by the great atmosphere there. As some have said, it is a temporary structure but the new ice rink is due to open shortly What is nice is that the...More

Thank Wayne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 15 January 2016

Hi Wayne C. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the watching the Cardiff Devils!. I will be passing your comments onto our staff, and thank you for your...More

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Reviewed 7 November 2015 via mobile

Good large ice scating ring not my cup off tea and found the skates very un comfy and hurt after 30 mins, but i am useless Nice day out for fellow keen scaters thoMore

Thank Matthew s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 19 November 2015

Thank you for taking the time to give us your feedback on your visit to Planet Ice Cardiff. We replace at least 20% of our skate hire stock every year. All of our hire skates are routinely checked and repairs are made when faults occur....More

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Reviewed 31 October 2015 via mobile

I love ice skating, and the ice itself is okay, apart from when its overused and melted and and nothing is being done about it, so I would reccommend getting there early. Quite a pricey rink, with £10 something per person including skate hire you...More

Thank Vannuh98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 19 November 2015

Thank you for taking the time to give us your feedback on your visit to Planet Ice Cardiff. Across Planet Ice we replace 20% of skates on an annual basis and carry regular repairs and grinding to ensure all of our skates are maintained to...More

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Reviewed 26 August 2015 via mobile

T.he Verdict: We loved it. Ice skating alone is so different. It's just that extra bit more enjoyable over other 'normal' sports. But ice skating inside the Cardiff Devils stadium is that extra bit more enjoyable again! It wasn't too crowded considering we visited during...More

Thank TheBeardedReviewer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 28 August 2015

Hi AndrewwMorris2. Thank you for your great review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the experience. I will be passing your comments onto our staff, and thank you for your kind comments. We look forward to seeing you...More

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Reviewed 24 August 2015 via mobile

We came as a family with young children and hired a penguin too. Some of the skates have seen better days but it's all a bit of fun. We had a good couple of hours out of the house laughing and having fun.More

Thank Claire G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 28 August 2015

Hi Claire G. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the experience. I will be passing your comments onto our staff. We look forward to seeing you again, make...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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