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Planet Ice

Closed Now: 10:00 am - 3:45 pm
Open today: 10:00 am - 3:45 pm
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Review Highlights
No supervision

Went skating with my family for the first time and we found it quite difficult as there were no... read more

Reviewed 2 May 2017
carol e
,
Cardiff, United Kingdom
via mobile
Just ok

Came here today with friends and family. First off it is an absolute nightmare to park. I thought I... read more

Reviewed 31 January 2016
Sjabena
,
Abergavenny, United Kingdom
via mobile
Read all 29 reviews
7
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Traveller Overview
  • Excellent20%
  • Very good47%
  • Average17%
  • Poor10%
  • Terrible6%
3 Oct 2017
“Great facility and friendly staff”
1 May 2017
“No supervision”
About
Closed Now
Hours Today: 10:00 am - 3:45 pm
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Suggested duration: 1-2 hours
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Contact
Cardiff Bay Empire Way, Cardiff CF11 0SP, Wales
Website
+44 29 2038 2001
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Top Selling Tours & Activities in and around Cardiff
from USD 16.30
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from USD 16.30
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Most Helpful Positive Review
Reviewed 27 February 2014

We went in a large group of all ages, we registered online for a discount card before going. It was easy to find with great car parking. It cost us around nine pounds each for an extended session of five hours, you can go on...More

2  Thank Martyclan
Planet_Ice, General Manager at Planet Ice, responded to this reviewResponded 8 January 2015

Hi Martyclan. Thank you for your fantastic review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the experience. I will be passing your comments onto our staff, and thank you for your kind comments. We look forward to seeing you...More

Most Helpful Critical Review
Reviewed 10 May 2014

I booked my son's 6th birthday party here for him and 8 of his friends at the end of March. Thankfully the boys enjoyed their time on the ice but the staff were extremely rude and very disorganised. This was the most expensive party per...More

7  Thank TRain540
Planet_Ice, General Manager at Planet Ice, responded to this reviewResponded 21 January 2015

Thank you for taking the opportunity to post your feedback following your visit. With regards to the meal I am sorry on this occasion we were not able to deliver to the timescale agreed. This was due to an equipment failure in the kiosk which...More

Reviews (29)
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1 - 10 of 29 reviews
Reviewed 3 October 2017

First visit and I must say I was impressed with the place. Good facilities and great friendly staff, not surprising really as I am yet t visit a Planet Ice arena that has been bad

Thank johncW8836BQ
Reviewed 2 May 2017 via mobile

Went skating with my family for the first time and we found it quite difficult as there were no hand rails to hold on to . Also there were no supervisors around to help if anyone fell . I had quite a nasty one and...More

2  Thank carol e
Reviewed 2 February 2016

I used to enjoy going ice skating in Cardiff, even though it is only a temporary set up. The ice hockey games are also really good fun to watch...however... On my recent visit last Sunday we genuinely wanted to leave after 10 minutes of arriving....More

4  Thank Lars_Cardiff
Reviewed 31 January 2016 via mobile

Came here today with friends and family. First off it is an absolute nightmare to park. I thought I would save myself £1.50 by pre ordering an ice card online. When we got there, I collected my ice card and the tariff was reduced to...More

2  Thank Sjabena
Reviewed 3 January 2016 via mobile

Decent sized rink, comfy skates, good price! You can skate for hours for one price. Not too busy - even on a Saturday and free parking! Will return!More

1  Thank EctoplasmFantasia
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 15 January 2016

Hi CSP83. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. I will be passing your feedback onto our staff. We look forward to seeing you again, make sure to check our website out where you will...More

Reviewed 28 December 2015

Have visited a few times to watch the Cardiff Devils play and have been struck by the great atmosphere there. As some have said, it is a temporary structure but the new ice rink is due to open shortly What is nice is that the...More

Thank Wayne C
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 15 January 2016

Hi Wayne C. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the watching the Cardiff Devils!. I will be passing your comments onto our staff, and thank you for your...More

Reviewed 7 November 2015 via mobile

Good large ice scating ring not my cup off tea and found the skates very un comfy and hurt after 30 mins, but i am useless Nice day out for fellow keen scaters thoMore

Thank Matthew s
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 19 November 2015

Thank you for taking the time to give us your feedback on your visit to Planet Ice Cardiff. We replace at least 20% of our skate hire stock every year. All of our hire skates are routinely checked and repairs are made when faults occur....More

Reviewed 31 October 2015 via mobile

I love ice skating, and the ice itself is okay, apart from when its overused and melted and and nothing is being done about it, so I would reccommend getting there early. Quite a pricey rink, with £10 something per person including skate hire you...More

Thank Vannuh98
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 19 November 2015

Thank you for taking the time to give us your feedback on your visit to Planet Ice Cardiff. Across Planet Ice we replace 20% of skates on an annual basis and carry regular repairs and grinding to ensure all of our skates are maintained to...More

Reviewed 26 August 2015 via mobile

T.he Verdict: We loved it. Ice skating alone is so different. It's just that extra bit more enjoyable over other 'normal' sports. But ice skating inside the Cardiff Devils stadium is that extra bit more enjoyable again! It wasn't too crowded considering we visited during...More

Thank TheBeardedReviewer
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 28 August 2015

Hi AndrewwMorris2. Thank you for your great review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the experience. I will be passing your comments onto our staff, and thank you for your kind comments. We look forward to seeing you...More

Reviewed 24 August 2015 via mobile

We came as a family with young children and hired a penguin too. Some of the skates have seen better days but it's all a bit of fun. We had a good couple of hours out of the house laughing and having fun.More

Thank Claire G
Planet_Ice, Manager at Planet Ice, responded to this reviewResponded 28 August 2015

Hi Claire G. Thank you for taking the time to leave a review on your visit to Planet Ice, Cardiff. It's great to know you enjoyed the experience. I will be passing your comments onto our staff. We look forward to seeing you again, make...More

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