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Conwy Tourist Information Centre

Closed Now: 9:30 am - 5:00 pm
Open today: 9:30 am - 5:00 pm
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Review Highlights
Helpful and in a distinctive building by the castle

The first stop for information, bookings, planning and getting to know the place. Also contains the... read more

Reviewed 6 September 2018
rogerrobert98
,
Newcastle upon Tyne, United Kingdom
Friendly and helpful staff - nice exhibition

Though I only had a day and a half in Conwy, the staff was very helpful with which places to... read more

Reviewed 3 September 2018
Marie D
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent54%
  • Very good29%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“helpful staff”(6 reviews)
“free map”(2 reviews)
“conwy area”(2 reviews)
About
Welcome to Conwy. We are are located opposite the main castle car park on Rosehill street in the beautiful Muriau Building In addition to offering general tourist information, we currently provide the following services:- Theatre Bookings: Venue...more
Closed Now
Hours Today: 9:30 am - 5:00 pm
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Contact
Rose Hill Street, Conwy LL32 8LD, Wales
Website
+44 1492 577566
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Reviews (95)
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All reviews helpful staff free map conwy area welsh history car park gift shop town walls display princes attractions souvenirs castle bridge
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1 - 10 of 84 reviews
Reviewed 1 week ago

Plenty of information and the person behind the desk was helpful and knowledgeable about how to make the most of our visit

Thank aimtoturnleft
Reviewed 6 September 2018

The first stop for information, bookings, planning and getting to know the place. Also contains the city centre toilets.

1  Thank rogerrobert98
Reviewed 3 September 2018 via mobile

Though I only had a day and a half in Conwy, the staff was very helpful with which places to prioritise and how to best spend my time here - both attractions, transport and food recommendations. Thank you for the help and friendly chat!

Thank Marie D
Reviewed 27 August 2018

Good selection of gifts and such, local info, accommodation, leaflets and knowledgeable staff. There is also a history of the area in another room.

Thank Louise A
Reviewed 29 July 2018

This TIC is conveniently situated between the station, large carpark and the castle. The staff were helpful in proving a free map and explaining where the main visitor attractions are in the town. A nice exhibition in the next room was a good introduction to...More

1  Thank LittlePatsy1
Reviewed 11 July 2018

Stopped in after coming down off the city wall. The have a very nice Welsh History exhibit here. Also a good place to pick up maps. The down side is no free toilets.

Thank Chris K
Reviewed 11 July 2018

great easy to use informative interactive display tells you the history of Conwy lovely post cards on sale helpful staff

Thank saskia27
Reviewed 27 June 2018

Very helpful and friendly. Just one error that needs correction: there are 2 ATMs where you can get GBP. You don't have to go to the post office, as we were informed.

Thank hobolinda
LlandudnoTIC, Team member at Conwy Tourist Information Centre, responded to this reviewResponded 8 July 2018

Dear hobolinda Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback and we look forward to welcoming you to the town again in the future. Kindest regards, Conwy TIC Team

Reviewed 26 June 2018 via mobile

So pleased we called into the tourist info office when we arrived in the town . What a helpful man , sorry didn’t get your name. We are visiting from Australia. He gave us some advice to walk the castle walls and a suggestion of...More

Thank CJAmey
LlandudnoTIC, Team member at Conwy Tourist Information Centre, responded to this reviewResponded 8 July 2018

Dear CJAmey Many thanks for taking the time to leave a review for our centre. We are glad you found our staff member helpful and informative. We really appreciate our customer feedback and we look forward to welcoming you to the town again in the...More

Reviewed 23 June 2018

Our first stop was this tourist office, conveniently located near the castle. The friendly folks inside provided us with brochures (great for creating a scrapbook of memories) and lots of helpful information about where to access the town walls and other key sites. They also...More

Thank CruisersRus
LlandudnoTIC, Team member at Conwy Tourist Information Centre, responded to this reviewResponded 8 July 2018

Dear CruisersRus Many thanks for taking the time to leave a review for our centre. We really appreciate our customer feedback and we look forward to welcoming you to the town again in the future. Kindest regards, Conwy TIC Team

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Questions & Answers
Ask a question
Maps808171
7 April 2017|
Answer
Response from LlandudnoTIC | Property representative |
Good morning Unfortunately we ourselves do not offer any left luggage facility however, the Conwy Visitor Centre (Private Shop) on the same road as us do. The address 19 Rose Hill St, Conwy LL32 8LD and the phone number is... More
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