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Review Highlights
Fantastic from the outside

Well laid out department store with a good range of eateries just inside the ground floor... read more

Reviewed 2 days ago
ejfraser
,
Solihull, United Kingdom
An example of "modern" architecture

The outside of this store is let down by the interior!! It looks like a factory building in some... read more

Reviewed 2 days ago
Von472
,
Birmingham, United Kingdom
Read all 585 reviews
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Overview
  • Excellent46%
  • Very good34%
  • Average13%
  • Poor4%
  • Terrible3%
Travellers talk about
“food hall” (68 reviews)
“champagne bar” (30 reviews)
Closed Now
All hours
Hours Today: 09:00 - 20:00
LOCATION
Bullring, Birmingham B5 4BP, England
CONTACT
+44 870 837 7377
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Reviews (585)
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1 - 10 of 585 reviews

Reviewed 2 days ago

Well laid out department store with a good range of eateries just inside the ground floor entrance. staff are generally polite and helpful.

Thank ejfraser
Management response:Responded yesterday

Hi, Thank you for your wonderful review. We're glad that you enjoy your visits to our store and we do hope you pop by to see us again soon. Thanks, Louie

Reviewed 2 days ago

The outside of this store is let down by the interior!! It looks like a factory building in some areas!!! There is a good choice of outlets most of which are high range. The store is clean but not bright and airy. The whole experience...More

Thank Von472
Management response:Responded 2 days ago

Hi, Thanks for your recent review and the feedback you have provided. We'll ensure that the feedback you have provided is looked into. Thanks, Aron

Reviewed 1 week ago via mobile

Such a beautiful store , so much variety of products and really friendly staff . Spoilt for choice so many items to choose from more than your regular department store . Worth a visit along with the Bullring which it is attached to .

Thank aannetteharris
Management response:Responded 1 week ago

Hi, Thanks for your recent review. We're glad to hear that you love our store and the items that we offer. We hope you found some amazing items to purchase. We hope to see you in store again soon. Thanks, Aron

Reviewed 1 week ago

Worth visiting if you are in the bullring. Concession stores don't always have full range, so bear that in mind. Krispy Kremes is located on the ground floor!

Thank ckl139
Management response:Responded 1 week ago

Hi, Thank you for your post. We're glad to hear you enjoyed visiting our store. Please do come and see us again soon. Thanks, Eloise

Reviewed 1 week ago

Best quality sandwiches had anywhere for a long time, coronation eff mayonnaise, simply delicious, with enjoyable Americans as well.

Thank DRyderboy
Management response:Responded 1 week ago

Hi, Thank you for your review and we're glad that you enjoyed your midday break in our store. We hope that you are back to visit again soon. Thanks, Louie

Reviewed 1 week ago

Great modern building which is instantly recognisable in the centre of Birmingham in the bullring. The shopping mall is super for shopping.

Thank owlfan9
Management response:Responded 1 week ago

Hi, Thanks for leaving your review. We're really glad to hear you enjoy visiting our store. Come back and see us again soon! Thanks, Madi

Reviewed 2 weeks ago

Pretty much any designer brand you can think of. Food shops, homeware shops, anything really... Well worth visiting.

Thank Lewis S
Management response:Responded 2 weeks ago

Hi Lewis, Thank you for your lovely comments. We're really glad you love our Birmingham store! Do pop by and visit us again soon. Thanks, Georgia

Reviewed 3 weeks ago via mobile

Staff at the Birmingham counter have an attitude problem. If you don't enjoy your job, don't take it out on your customers, find a new one. Staff chatting amongst themselves gossipping about customers and using their mobile phones instead of wanting to help. They need...More

Thank kingmeez
Management response:Responded 3 weeks ago

Hi, Thanks for your review. We're sorry to hear about your recent experience in store. If you'd like to discuss this further, please send us an email at CS@Selfridges.com and we'd be happy to look into this. Thanks, Shanice

Reviewed 3 weeks ago via mobile

Never had the chance to check previously. Was coming quickly and was leaving. Nice place. Has everything I was looking for. Great.

Thank Athan1976
Management response:Responded 3 weeks ago

Hi, Thanks for your review. We're so glad you had a good time visiting our store- we look forward to seeing you again soon! Thanks, Anna-lee

Reviewed 19 May 2017

I can tell you living in a City now without a Selfridges how much I miss having the choices you have in this store. I mainly use this store for fragrances as they have a wider range than Perfume Shops etc. Can be expensive but...More

Thank KageyPENS
Management response:Responded 20 May 2017

Hi, Thanks for your review. We're glad to hear that you love our store and the items that we offer. We hope to see you in store again soon. Thanks, Aron

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